1era avenida 12-46 zona 10 Guatemala Guatemala 01010, Zona 10, 01010 Guatemala, Guatemala
#21 of 73 hotels in Guatemala
Guests' ChoiceBased on 879 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.7
Free Wifi
8.5
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 24, 2025
Monica
CanadaHot tub wasn’t working properly, but could still use it. So, not that big of a deal.
Location. The reputation of the hotel chain. Modern. The balcony rooms are huge!
Stayed in April 2025
Reviewed: April 21, 2025
Gray
GuatemalaIt was confusing to know where to go once we parked
big open modern room, cleanliness, friendly staff, free breakfast and parking
Stayed in April 2025
Reviewed: April 21, 2025
W
Switzerlandthere is not much space to hang out at the rooftop, only 3 chairs and then one sofa, which is not really necessary. you could exchange that for chairs. the first room was not so clean at all and there were many hair on the ground. in the second room i could't use the fridge because they needed it to turn off because it was too noisy and they could't fix that. they could add some allergy signs at least in the menu card. there should be an information board with things like breakfast hours, restaurant opening hours, checkin/out hours and so on.
very spacious room. the rooftop jacuzzi is very nice in the evening. the breakfast buffet is so various with cooked meals or fresh raw food. every morning it was super tasty! the food from the restaurant is too delicious. the service is very fast. the staff is so friendly i wanna say a big thank you to the guys from the restaurant, especially to Vini, José and Diego. they are doing they're job great and are always friendly faces and up for a chat. I also want to say a big thank you to Carlos from the lobby. he gave me great suggestions where to go. In addition, carlos got me safely from A to B and did everything to make sure I was safe. i am very greatful for that! the girls at the receptions were always very helpful!
Stayed in April 2025
Reviewed: April 21, 2025
Andrew
United KingdomNot the.end of the world but after a long day when you want to relax babies and small children should not be allowed in a jacuzzi.
The roof top jacuzzi is great but not when there's screaming kids splashing about in there. Well located for the airport and it's in a nice part of town. It's quite a walk into the main square but there's taxis and Ubers are really cheap.. lovely staff and very cleqn
Stayed in April 2025
Reviewed: April 20, 2025
Sneakerthac
United StatesExcellent location, close to airport and plenty of dining options. Staff was very helpful and friendly.
Stayed in April 2025
Reviewed: April 17, 2025
Dwight
United KingdomNothing
The hotel is in a great location, central to many food and drink options. It is in a very safe area. The airport is a ten minute drive from the airport. The staff was very professional. The room was very big and the bed comfortable. The hotel was clean and everything worked. The breakfast was much better than most. A perfect airport hotel.
Stayed in April 2025
Reviewed: April 11, 2025
Monica
CanadaOnly one hot tub was functioning.
Location. Clean. Modern. Excellent breakfast. The balcony. Comfortable beds. The view.
Stayed in April 2025
Reviewed: April 7, 2025
Kristina
United StatesThe rooms were clean, the hot tubs were relaxing, and the breakfast was delicious.
Stayed in April 2025
Reviewed: April 2, 2025
Kayla
United Stateseverything from check-in to room-to check-out.
Stayed in January 2025
Reviewed: March 29, 2025
Jaime
United StatesProperty was clean and the staff was friendly and helpful! The food was great and overall it’s close to everything you need.
Stayed in March 2025
Reviewed: March 17, 2025
Paul
United StatesVery nice location and facility. Many nice restaurants nearby 😃
Stayed in March 2025
Reviewed: March 13, 2025
Edwin
United StatesThe beds were too hard , overall it was clean and well kept.
The staff went all the way to meet my family and I expectations during our visit. THANK YOU!
Stayed in March 2025
Reviewed: March 11, 2025
Reed
CanadaThe staff were so incredibly friendly. Benjamin was so sweet, he spoke a bit of English and I speak less Spanish, so we were teaching each other some things and having good conversation. He was very patient and friendly with me, amongst others.
Stayed in March 2025
Reviewed: March 9, 2025
Adrienne
United StatesHuge room for the money. The suite had a very large living room and television with lots of seating. The restaurant was good. Beds were comfy.
Stayed in March 2025
Reviewed: March 6, 2025
Warren
United StatesThe breakfast buffet was amazing, the food is fresh and there’s a lot of variety to choose from. The room was very clean and well furnished. I’ve stayed at other hotels around the area that are 5 star hotels but the Wyndham outshined during my last stay. Definitely coming back in the future.
Stayed in March 2025
Reviewed: February 27, 2025
Kevin
United StatesComfortable. Great location. The staff were friendly.
Stayed in February 2025
Reviewed: February 23, 2025
Lorena
Aruba-
Great location, spacious room, and very comfortable.
Stayed in February 2025
Reviewed: February 19, 2025
Olga
FrancePerhaps the hot showers aren’t very strong
Everything , the facilities , the food , the staff so so friendly and helpful . The gym and rooftop
Stayed in February 2025
Reviewed: February 13, 2025
Peach
United StatesCheck in was not organized. Food was expensive
The spacious room and view. The bar staff was so accommodating. Breakfast was good.
Stayed in January 2025
Reviewed: February 12, 2025
Adam
PolandPerfect and comfortable
Stayed in November 2024
Reviewed: February 12, 2025
Lauren
United StatesThere is a bar or club in the lobby, or maybe it’s just an event venue. Either way, the music was loud until very late so stay on a higher floor.
Great location and terrific breakfast. Rooftop was being renovated, had a lovely hot tub and sitting area, and the gym was going to be amazing.
Stayed in December 2024
Reviewed: February 12, 2025
Jeff
United Statesclean and the right size.
Stayed in January 2025
Reviewed: February 11, 2025
Olga
FranceThe hot shower of my room wasn’t working very well
The cleanliness, modern and well maintain facilities, the staff is so friendly and helpful
Stayed in February 2025
Reviewed: February 11, 2025
Miguel
ArgentinaThe internet didn’t work and there wasn’t a solution for this technical problem.
The location
Stayed in January 2025
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