Skip to main content
  1. Hotel reviews homepage
  2. Hong Kong hotel reviews
  3. Hong Kong hotel reviews
  4. Reviews of AKI Hong Kong - MGallery

Reviews of AKI Hong Kong - MGallery This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

239 Jaffe Road, Hong Kong, Hong Kong

#45 of 294 hotels in Hong Kong

Guests' Choice

Review Score

Based on 249 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.3

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 11, 2025

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Superior King Room with Harborside
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean Japanese style hotel very well located and very good services

    Stayed in February 2025

  • Reviewed: April 4, 2025

    9.0
    We visited Hong Kong after a 6 year absence.tried AKI and was very pleased with the hotel, its cleanliness and beautiful
    • Leisure trip
    • Couple
    • Superior King Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Lack of sitting area in the room

    I love the design of the room, with the Japanese style sliding doors, and tasteful decor

    Stayed in April 2025

  • Reviewed: April 1, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Room, 1 King Bed, Studio
    • Stayed 3 nights

    i lost my printed invoice from the hotel and when i called the hotel to send to my email just one day after i checked out, the hotel did not even bother to respond or send any email, even after the operator mentioned that they will resend the invoice to my email address - I guess this is what to expect from HK service

    The hotel is new so everything looks very clean and nice, location is great - walking distance to wanchai station, many restaurant nearby which make it easy to grab something to eat

    Stayed in March 2025

  • Reviewed: March 20, 2025

    9.0
    Wonderful
    • Business trip
    • Group
    • Superior King Room with City View
    • Stayed 5 nights

    The breakfast was not that good, the serving staff was not attentive

    The hotel itself was very good, rooms a bit to the smaller size but well planned. The location was great.

    Stayed in February 2025

  • Reviewed: March 7, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    n/a

    Tatami mat and location

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioner is a little bit noisy

    The room is clean and bright

    Stayed in March 2025

  • Reviewed: February 26, 2025

    9.0
    great stay with AKI
    • Leisure trip
    • Travelers with friends
    • Classic King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    i was upgraded to the tatami room, which im very thrilled about. it was small but perfect for solo travelers. can be a challenge if u are a family with kids. i got the corner, city view which has floor to ceiling windows. amazing views l, especially at night. service & staff was very helpful. very clean. they have a japanese toilet (bidet). there is a whiskey bar on the 25th floor, next to the gym. unfortunately no sauna, but it was good enough. awesome restaurant too. location was 7min walk from wanchai MTR station. u can also do a 10-15min walk to causeway bay (great for shopping).

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    Good design and vibe. Breakfast is also nice.
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Design and services

    Stayed in February 2025

  • Reviewed: February 16, 2025

    9.0
    Excellent experience
    • Business trip
    • Couple
    • Classic King Room
    • Stayed 1 night

    Rooms are small but the layout is very clever so you don't really notice. Lots of tech in the rooms which works very well.

    2nd time staying here, cant fault the hotel staff, the location, the quality of the rooms and the value for money. Definitely stay here again.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    contemporary design (new hotel comes rare in HK), convenient location, comfortable bed
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 1 night

    contemporary design, convenient location, comfortable bed

    Stayed in January 2025

  • Reviewed: January 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and comfortable. Had a pleasant stay.

    Stayed in January 2025

  • Reviewed: January 22, 2025

    10
    😍
    • Leisure trip
    • Solo traveler
    • Superior King Room with Harborside
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size is a bit compact

    Great location and window view

    Stayed in December 2024

  • Reviewed: January 17, 2025

    10
    Wow!
    • Leisure trip
    • Family with young children
    • Superior King Room with Harborside
    • Stayed 4 nights
    • Submitted from a mobile device

    Exceptional on all levels. Rooms, location, hospitality - all incredible.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 5 nights

    This is my second time staying at this hotel, and I’m just as pleased as before. The design is beautiful – lots of wood and high-quality materials create a warm and cozy atmosphere. The view of the city is amazing, and the location is very convenient, with the metro, bus stops, and ferry terminal all nearby. I also love Malin and Goetz toiletries, which I remembered from my previous stay. The rooms are quite small, but they’re well-designed and perfect for one person – every detail is thoughtfully considered, so I didn’t experience any inconvenience. I think this hotel offers excellent value for money

    Stayed in January 2025

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room - Japanese-style Tatami
    • Stayed 1 night
    • Submitted from a mobile device

    What an exceptional experience staying at AKI Hotel! Special thanks to Michelle and her lovely colleagues for a very warm welcome and special surprise upon our arrival (my partner and I celebrated a special day at the hotel). We chose the signature Japanese Tatami style room with a truly spectacular 270 degree view over the whole city of Hong Kong! The selection of tea and overall Japanese theme in the room were much appreciated! Absolutely everything was so nice about our stay and the only thing we regret about is how short of a stay it was. Definitely worth coming back!

    Stayed in January 2025

  • Reviewed: January 2, 2025

    9.0
    Unique tatami style room in the heart of Hong Kong
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Japanese-style Tatami
    • Stayed 2 nights
    • Submitted from a mobile device

    The room mix Japanese tatami and modernity, perfectly confortable although a little small. I loved the windows all along the room, offering a nice view on the city with a feeling of being right in the middle of and being an observer. Highly recommend for something different and a bit unique.

    Stayed in November 2024

  • Reviewed: December 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 3 nights

    Receiption staff - Chery + Concierge - Henry - Very good. Thanks for their help a lot.

    Stayed in December 2024

  • Reviewed: December 16, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The gym is quite limited.

    Great hotel for me as a solo traveller and would definitely book here again.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior King Room with Harborside
    • Stayed 8 nights
    • Submitted from a mobile device

    Very friendly staff, great location

    Stayed in December 2024

  • Reviewed: November 29, 2024

    9.0
    I will definitely book into this hotel again.
    • Business trip
    • Group
    • Superior King Room with City View
    • Stayed 1 night

    Very little place for suitcase

    The hotel is in a very good location close to MTR and shopping centre. Staff was brilliant.

    Stayed in November 2024

  • Reviewed: November 28, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Superior King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Rooms could be bigger

    Clean and comfortable. minimalistic atmosphere. Very central

    Stayed in November 2024

  • Reviewed: November 27, 2024

    8.0
    Chic hotel conveniently located in the heart of the city
    • Leisure trip
    • Solo traveler
    • Superior King Room with Harborside
    • Stayed 2 nights

    The room is a little smaller than usually. I am a pretty big guy (5'11) and I found it a little difficult to walk around with my luggage in the room. Not a big deal for a night or two.

    Very clean facility and located at a convenient location. Super friendly staff and view from my corner room is not bad either. Nice and quite and I was able to sleep through the night given the busy highway near by.

    Stayed in November 2024

  • Reviewed: November 19, 2024

    9.0
    Wonderful stay at a tastefully designed hotel
    • Business trip
    • Solo traveler
    • Superior King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The design and the bed

    Stayed in November 2024

  • Reviewed: November 18, 2024

    10
    Cute & clean
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice & clean

    Stayed in November 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!