The rooms are big and have a beautiful view over Urban Hong Kong and Nature. Always clean and friendly staff. The breakfast options are amazing from traditional pancakes and English breakfast to rice and miso soup to dumplings, noodle soups etc.

Stayed in April 2025

None

Good location, not too busy

Stayed in April 2025

I booked a green room hoping to see the mountains. The room I got wasn't as great view.

Room was clean and comparatively spacy (HK standard:), bed was comfy. Coffee in the lobby was nice, breakfast was ok.

Stayed in January 2025

N/A

The location was great and the room very clean and comfortable. The view of the Shing Mun river was nice too. It's close to malls so easily accessible to restaurants and shops. It was also a quiet neighbourhood.

Stayed in March 2025

New and clean

Stayed in March 2025

Location , amenities and friendly staffs

Stayed in March 2025

Breakfast was good!!!, Staff were extremely nice

Stayed in February 2025

A little far from everything such as restaurants.

Very nice hotel with good size room in HK standard

Stayed in February 2025

Nothing so far

Very approachable staff, cleanliness and the view.

Stayed in January 2025

Breakfast is a bit crowded

Staff, friendly and helpful. Location is goos with bus stop located just outside the hotel.

Stayed in January 2025

no

nice

Stayed in February 2025

The only thing that I think could improve hygiene was to replace the thick carpet from the walkway. It feels like the thick carpet is a perfect place for trapping moist, dirt and bacteria over time.

1. The location: Very convinient to all types of public transport. MTR, airport bus are within short walking distance. 2. The staff were courteous and helpful. 3. View from the room: my room was on 25th floor, overlooking the river and far from surrounding buildings, really enjoyed the privatcy and nice view. 4. Clean room: the room was very clean and new, spacious and bright.

Stayed in January 2025

Nearby is a bit dark when heading back to hotel at night. The convenience store closes too early.

The staffs are nice and helpful. The view is not bad. The windows are clear.

Stayed in January 2025

Good location nice rooms.

Stayed in January 2025

The bathroom didn't have rails to hang up towels for reuse, so we had to use coat hangers. The air-conditioner was a bit noisy in the double bed room, so it needed to be switched off at night for sleeping. Throughout the room, there were signs for 'Go Green with Alva', and to put signs out for when you didn't want towels or linen changed. We mostly had our 'Do No Disturb' light on (intentionally), but each day, the housekeeping ladies kept tracking us down or (seemed to be) keeping an ear out for us leaving the room, to ask whether they could go in and do housekeeping. Most places we've stayed out, if you have 'Do Not Disturb' displayed, no one bothered you, but it did not seem to be the case for this hotel. This became a bit annoying as the days went by, it would be good if they respected the sign. The morning shuttle to Kowloon Station leaves earlier than the checkout time, so this was slightly inconvenient as we didn't want to wait until the afternoon, would be good if that shuttle time aligns to slightly after check out time.

[Room/Facilities] My family of four stayed here for 2 weeks in the Apartment Room, which was incredibly spacious for HK and met our expectations from the photos. The hotel is new, clean and modern. Each room has it's own TV, and the room has kettle, coffee pod machine, mini fridge and microwave. We chose this room because of the in room washing machine/dryer and this was put to good use during our stay. The bathroom was much larger than expected and it definitely felt like a luxury with double sinks and a large shower with 3 different shower head settings. The beds were relatively comfortable but slides a little on the base if you sit on the edge of the bed. The double bed had bed side tables on either side with night/reading light switches, 2 USB slots and a powerpoint. The gym and pool are at the top level, which provides nice scenery (the pool was closed for winter). There is a water filling machine in the hallway which was very convenient to fill up our drinking water each day. [Food] Adult included breakfast (kids under 5 free, with small 10% discount for other) was a bonus for days we needed eat earlier before travelling out. There were variety of options for breakfast (Western, HK, Japanese), catering to various tastes, but mostly the same each day. There's a lady that cooks eggs to your liking and makes bowls of soup noodles to your request (based on the selections for the morning). The 7/11 downstairs was also convenient for something different. [Getting Around] Convenient 8-10 minute walk to the nearest MTR station (Shek Mun or City One). We initially thought it would be far, but it became quiet convenient as our stay continued. The free hotel shuttle was also very useful (if we timed it correctly) to get you to the Shek Mun station or other listed locations. There is a large bike park/circuit opposite the hotel, which we sadly didn't get to utilise this time.

Stayed in December 2024

- nothing in particular

- Location was good: Good access to MTR and a direct bus to and from the airport - Rooms were spacious and facilities in general are new - Proper gym and nice pool (only during the summer season) - Breakfast was good (more Asian style, but has some European elements as well)

Stayed in December 2024

I wish they had more facilities for children.

The staff were friendly and accommodating. Rooms were spacious and clean.

Stayed in January 2025

nothing

very convenient and easy to reach the shopping mall with the shuttle bus.

Stayed in January 2025

Not too much choice available in breakfast. The lady frying eggs was not friendly in several occasions when I asked her to prepare eggs for me.

House-keeping standard was good and responded quite swiftly. The shuttle bus has been very punctual and effective to me.

Stayed in January 2025

It would be nice if the television has Comcast service as not all the local TV channels suits the customer

Handy location. Easy accessibility to public transport

Stayed in January 2025

That there was nothing to put on door to say when it was convenient for housekeeping to enter room. A couple of awkward moments 😬 as I'm a little deaf and the bell was not very loud..........

Everyone was friendly and helpful. The bed was very comfortable, lovely linen, and the room cleaned every day. Bed changed every 3 days. The room itself was a decent size. Lovely views. I have coeliac disease and, although I provided my own bread, with toaster bags, and crackers, there were eggs, ham, salad and melon etc which I felt safe to eat. I had no repercussions.

Stayed in January 2025

A bit far from Mongkok Area but we managed since there's a free shuttle going to MTR Station and its fine with us since we can also explore places outside Mongkok Area...

We stayed for 5 days and 4 nights...Awesome staffs specially the guy with glasses in Concierge, he's so approachable and helpfull... Easy check in and check out.. Free shuttle service to City One Station makes our transpo. comfortable... Love the breakfast... Spacious room makes us feel at home... Everyday they clean our room and refill the supplies... Definitely I'll stay again with Alva Hotel the next time...

Stayed in January 2025

In the room: There is no instructions or room rules in the room. We needed to call to the receptionist to ask questions. We had a long stay, so we needed to ask the staff how to get rid of the trash and change towels daily. The staff were very friendly and helpful but with some instructions on paper maybe a bit better. the toilet/ bathroom had only a slide door without a lock. Although the toilet had a door, there was no lock. The toilet area had not enough privacy. Accommodating with family is ok. The coffee was from illy, but it’s not tasty. No laundry basket provided for laundry. Facilities: The swimming pool was in maintenance without notification. Running and dry laundry costed HK$ 80. Its a bit expensive. We received a message after we paid the hotel fully that saying we still had to settle down the payments which worried me a bit. However, it was due to their technical problems. Do contact the hotel directly (not via booking.com) to get their direct confirmation.

The bed was super comfortable and the room was bigger than we expected. The staff were very friendly and polite and they helped you no matter what time you called them. We loved them having a water drinking machine that we didn’t need to boil or buy water daily. They also had a laundry area where we could run and dry our laundry just like we did at home. The shower was also very comfortable. The bathroom area had one door for the shower and one for the toilet so that someone could still go to toilet even though someone was in a shower. There was a great temperature control inside the room. There were sufficient amount of closets and drawers to keep your items in order. The room had a fantastic sound isolation because we hardly heard any sound made by the neighbours. It’s a very safe hotel as only the hotel guests were allowed to go to the rooms floors. The gym room provided towels and water and changing area. It’s an excellent hotel for long term and short term stay. Although we didn’t come with a dog, we saw they had an outdoor playground for dogs. It’s a very dog friendly hotel.

Stayed in January 2025

Close to train station, great selection of breakfast.

Stayed in December 2024