Skip to main content
  1. Hotel reviews homepage
  2. Hong Kong hotel reviews
  3. Hong Kong hotel reviews
  4. Reviews of BEST WESTERN PLUS Hotel Hong Kong

Reviews of BEST WESTERN PLUS Hotel Hong Kong This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

308 Des Voeux Road West, Hong Kong, Hong Kong

#207 of 294 hotels in Hong Kong

Guests' Choice

Review Score

Based on 2009 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.8

  • Free Wifi

    7.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 11, 2025

    8.0
    Good option
    • Business trip
    • Couple
    • Superior Double Suite
    • Stayed 4 nights

    Quite Near MRT Safe Nice Area Convenient

    Stayed in March 2025

  • Reviewed: April 11, 2025

    7.0
    We want to make a shout out to Mr. Steven Lee eho was very helpful n gave us alot of information and recommendations of
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We like the location, easy access to public transport.

    Stayed in April 2025

  • Reviewed: April 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was awful. Also staff not as friendly as I would have liked

    Clean, tidy. Great air conditioning

    Stayed in April 2025

  • Reviewed: April 10, 2025

    7.0
    Recommended
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 3 nights

    I forgot two items at the fridge on the checkout date, I called the hotel couple dates later asking if they have it, they said no... Well It's kind of my fault can't blame the hotel, but they should have better Lost & Found service.

    Excellent location. Restaurants, shops, local market, metro, bus stops are in the walking distance, bus A10 to the airport is just at the corner of the street opposite. My room has partial sea view which was a surprise! Staffs are polite and professional.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    8.0
    It was a very good stay because the room is spacious.
    • Leisure trip
    • Couple
    • Superior Double Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No service water. A water station in every floor could have been provided. It becomes inconvenient to go to 5th floor to buy water if we forget to carry one, waiting for the slow lift .

    We did not have breakfast. Location is good if you take taxi and tram.

    Stayed in April 2025

  • Reviewed: April 8, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room was very small and the beds were extremely hard, like sleeping on the floor. Towels were thin and small. The staff were very helpful though.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Located in traditional area of HK island, the hotel is surrounded by many tasty restaurants. What's more, there is a bus direct to the airport, just near the hotel, which means we don't have to suffer the high price of airport express. It's really convenient~

    Stayed in February 2025

  • Reviewed: April 6, 2025

    9.0
    Third time staying and it won’t be my last.
    • Leisure trip
    • Solo traveler
    • Superior Double Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Convenient with lots of shops within the vicinity. Cafes, supermarkets, bakeries, medicinal shops, pharmacies are easily available.

    Stayed in April 2025

  • Reviewed: April 5, 2025

    7.0
    Excellent location, comfortable room with plenty of space & storage. Friendly staff.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 14 nights

    The soft furnishings were a bit dated - ie chairs in the room. Construction work that was going on outside our window - very noisy in the mornings.

    Location perfect for getting around the city and to harbour - very close to our family that we were visiting also

    Stayed in April 2025

  • Reviewed: April 3, 2025

    9.0
    Worth the price
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 10 nights
    • Submitted from a mobile device

    No busboys to help out with luggage.

    Very convenient to cable cars and buses. Restaurants are around and close to stores and bake shops. Rooms are cleaned everyday with new towels.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    9.0
    Great older hotel with large rooms in area with many local restaurants
    • Business trip
    • Couple
    • Superior Double Suite
    • Stayed 5 nights

    Nothing .

    We have stayed here many times and on this site there are many reviews from me . We like everything about this hotel but realise that not everyone likes an older hotel. We like the area with restauarants , the double suite prices and staff.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    There is no hair conditioner 😭. There is space for front desk staff to improve their attitude. This hotel doesn't accept my Best Western membership, because I booked with booking.com, so I don't get my hotel stay rewards 😭. The location is good with easy to catch public transportation to attractions.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    room service or reception didn't answer the telephone

    Stayed in March 2025

  • Reviewed: March 29, 2025

    7.0
    Good location, good value
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We stayed here as a family of 3 (parents with 4 year old) and found this to be suitable for us. Triple bed was key for us which is a rare find. Ensure you select non smoking room during your booking so you are on a non smoking floor. There are designated floors for smokers. As previously mentioned, rooms are old but clean. If you inspect closely, you will find stains on the ceilings and mold on the grout etc. However, everything else is clean enough. Beds are firm but this is typical of China hotels. Lots of storage and shelves in the room which made it easy for us to organised our clothes. Reception staff were friendly with us. We met housekeeping which were very friendly towards us and our daughter.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Older hotel with larger rooms in great area with lots of restaurants
    • Business trip
    • Couple
    • Superior Double Suite
    • Stayed 5 nights

    Nothing . We have stayed here about 10 times and are happy with the old condition of the hotel but if you want modern glass and aluminium , then chose another hotel.

    This is an older hotel , probably about 25 years old, so it has larger rooms than new Hong Kong hotels . We stayed in a Superior Double suite which is a bedroom and living area separated by a sliding glass door, it is excellent value by Hong Kong prices. The area is full of restaurants which we like, Korean, Thai ,Malaysian, Vietnamese, Western (Feather & Bone opposite the hotel ) as well as different Chinese like Sichuan, Cantonese, Noodle shops, Dumpling shops and fast food chains . Excellent and tram bus service in the main Des Voeux road , and taxis/Ubers stop in Water Street alongside the hotel .

    Stayed in March 2025

  • Reviewed: March 28, 2025

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Uncomfortable beds, torn towels

    Position

    Stayed in March 2025

  • Reviewed: March 28, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 11 nights

    The interior is dated. There is no taxi drop-off in front of the main entrance.

    It is in a good location, close to MTR and HKU. The restaurant provides excellent food though I have not had breakfast, but I have eaten there a few times.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    9.0
    Value for money,well connected to public transport
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Reception staff during check in were bit not friendly.drinking water not provided

    I did not have breakfast in the hotel.they just had only one option more of non veg not suitable for Indians

    Stayed in March 2025

  • Reviewed: March 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Tram infront of Hotel and bus stop just across the street. Convenient travelling via public transport. Good bfast congee shop nearby. Hotel room big space n clean. Beds comfortable. Shower good

    Stayed in February 2025

  • Reviewed: March 26, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Too old

    Location

    Stayed in March 2025

  • Reviewed: March 25, 2025

    8.0
    Average hotel with good location.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel looks better outside then inside. Average hotel who need a makeover.

    Stayed in February 2025

  • Reviewed: March 25, 2025

    6.0
    Value for money
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lighting in room can be brighter. There’s construction at nearby site. Can hear heavy machinery before 8am on weekdays.

    Location. Ease of access to airport bus, MTR, tram line is right in front of hotel and there’s plenty of food options near the hotel.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    7.0
    OK price-quality
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was poor. The lift was scary. The beds were hard.

    The size of the bed for three. Clean. Helpfull personeel.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    8.0
    Happy to stay at best western plus hingkong
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Near the metro and team station useful if want to travel by own .Grocery shops near by for daily needs .Decent rooms and good service .

    Stayed in March 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: