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  4. Reviews of Metropark Hotel Mongkok

Reviews of Metropark Hotel Mongkok This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

22 Lai Chi Kok Road, Yau Tsim Mong District, Hong Kong, Hong Kong

#145 of 294 hotels in Hong Kong

Guests' Choice

Review Score

Based on 202 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.7

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 28, 2024

    5.0
    Good for short stays
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room looks old and the wifi was really slow

    The location was great and the staff are helpful

    Stayed in December 2024

  • Reviewed: December 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The buffet is overpriced for the limited choices and quality.

    The location was great. Close to public transportation and shopping. Very helpful staff.

    Stayed in December 2024

  • Reviewed: December 20, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The alley full of smell of cigarette, may due to majority are mainland Chinese and most of them are chain smoker.

    Location is convenience. Near MTR and food stores.

    Stayed in December 2024

  • Reviewed: December 9, 2024

    3.0
    disappointed stay with this hotel - MetroPark Hotel Mongkok
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 4 nights

    Staff is impatient. website info is different when we check-in.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    6.0
    Functional
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room was clean but dated. The room I had on my first stay of two nights had a window I could open slightly to get a bit of air flow in (obviously not clean air but at least a bit of natural air in!) but my 5 night return stay was sealed so felt very claustrophobic and air con blocks my sinuses so was not pleasant. Beds acceptable but hard, sheets were slightly scratchy. Only bothered going to breakfast once, extremely busy with people rudely pushing and kitchen could not keep up with demand so most of the self-serve containers were empty and when they did bring out more, people pushed in to get food so it was a very unpleasant experience! Little coffee shop in reception was fine and plenty of local food options around. Laundry service criminally expensive! I stayed in a total of 7 hotels throughout China during my just over 3 week trip, and this was the most basic with the least amount of amenities, several I stayed at even had complementary self-service laundry rooms but as I wasn’t in them for more than one night I didn’t have the time to use them within my schedule. Sod’s Law that I needed to be based in HK for the longest and I’d paid a non-refundable rate otherwise I’d not have return to this hotel for the 2nd longer stay at the end of my trip.

    Easy to find with bus from airport stopping right outside, good bus options outside and also very close to Metro stop for ease of getting around. If you manage your expectations and you’re looking for cost effective basic accommodation with no extras and want to be based in the most densely populated area in the world, this is a good option. As a solo white woman travelling on business, I felt safe and was the only westerner I saw in the area and in the hotel during my two stays within two weeks totalling 7 nights.

    Stayed in December 2024

  • Reviewed: November 8, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no drinking water provided and no toothbrush and toothpaste. the plastic bottles of drinking water are recycled and don't cause any environmental issues. why shouldn't you provide the water as you did last year? the wifi is awful and feels like returning to 20 years ago, absolutely useless.

    location is great and close to the subway station.

    Stayed in November 2024

  • Reviewed: October 20, 2024

    1.0
    Will not book with metro park mongkok anymore.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I had fully paid for my parents hotel room way before their trip via the booking.com app. Yet my parents were asked to use their own credit card to pay for their room again while the previous charge on my credit card was cancelled. Can you imagine the shock my elderly parents experience??? If they didn’t have credit card then how could they possibly pay for the hotel stay???

    None, it has been an h pleasant experience

    Stayed in September 2024

  • Reviewed: September 17, 2024

    5.0
    Couldn't get good sleep
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    One of the beds was uneven, it leaned to the space between two beds. When you lay down you would feel your body slide to one side. I got some rushes on my knees after kneeing on the carpet.

    The location is very good. The hotel is close to bus stops and not far from Prince Edward MTR station. The staff were very friendly. The room is a bit smaller than expected. It looks clean. The beddings were comfortable.

    Stayed in August 2024

  • Reviewed: August 27, 2024

    2.0
    Too small room for 2 people.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was so small and no so clean

    The service of the staff was ok

    Stayed in August 2024

  • Reviewed: August 25, 2024

    5.0
    High cost when booked on last date
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff not friendly

    Easy for transportation to mainland China and next to mtr

    Stayed in August 2024

  • Reviewed: July 20, 2024

    1.0
    What WiFi is even provided to us? We can’t even go online when we are connected to the WiFi. Where is the cold water? Th
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    DISGUSTING WiFi - cannot go online, too slow (is the WiFi fake??) Small amount of running water No cold water-only warm water

    地點

    Stayed in July 2024

  • Reviewed: July 5, 2024

    10
    It’s my second time to stay at this hotel. Every time I visit HK, this is the hotel I pick. The location is perfect if y
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    None.

    The hotel staff are honest. My mom forget her wallet at the room when we went out in the morning and we came back at night with the wallet still in the place where she left it. She was worried the whole time but we can’t go back sooner or even call the hotel. Anyways, the wallet is there and my mom is really happy. Thank you so much. My mom is at room 541. Please extend our thanks to the staff in charge of cleaning the room. We are so grateful to her. 🥰

    Stayed in June 2024

  • Reviewed: June 15, 2024

    1.0
    Disgusting place, should be avoided like the plague.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room was dirty; the carpet was stained and disgusting. The bathrooms were 1 star at best; the shower was more suited for cleaning pigs than people. The view from my room faced dirty rusty industrial pipes from the Victorian era. The area surrounding the hotel stank of dried fish, rotting chicken carcasses and over boiled cabbage. I would rather eat a bowl of spiders, or spoon my eyes out than stay in this depressing dirty place again.

    Only plus side was that the hotel was located close to the metro station.

    Stayed in June 2024

  • Reviewed: June 7, 2024

    10
    Best hotel
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Few steps away from bus stop and shopping district. Room was spacious enough. Staff were all great. They even helped us get a big taxi.

    Stayed in April 2024

  • Reviewed: June 2, 2024

    1.0
    Charged twice, unhelpful staff.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I was charged twice for a single night, after explaining I had already paid staff insisted I had to pay again. This left me short of money to travel to the airport the next day. Booking.com staff were very unhelpful and I am still waiting on a reply and refund.

    Hotel in good location

    Stayed in May 2024

  • Reviewed: May 31, 2024

    6.0
    Not very comfortable
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    So much smoking smells at lower levels

    Just ok ,

    Stayed in May 2024

  • Reviewed: May 26, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 7 nights

    Expensive, Price different for locally booked

    Stayed in April 2024

  • Reviewed: May 6, 2024

    10
    Comfy stay!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower seal were moldy.

    Comfy bed. The staff were kind. We arrived at 4am. They upgraded us and allowed us to stay until 1 pm. Big room. There are universal adapter provided in the room.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 2 nights

    Location was great. Close to food and shops. Would stay again!

    Stayed in March 2024

  • Reviewed: March 31, 2024

    4.0
    Hong Kong is enchanting, the hotel staff helpful, a non-smoking floor & room sound proofing needed!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights

    My room was clean but it wasn't a non-smoking room which I had booked and it had an adjoining room which was incredibly noisy and people who smoked, their smoke came through into my room and even with ear plugs it was impossible to sleep. I moved room 3 times as if there were smokers in the next door room, the smoke filters into the adjoining rooms. The hotels states they will charge you for cleaning a non- smoking room if you smoke in it; I'm not sure how you could tell the difference.

    The hotel has exceptionally friendly & helpful staff (reception and house-keeping). It's an ideal location for exploring beautiful Hong Kong, it's close to the MTR and a variety of great places to eat. My room was clean and the gym was immaculate and well equipped.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    5.0
    Overall, it was an “okay” stay due to the water temperature.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    1. The temperature of the water fluctuates when showering. It goes from hot to ice cold then back to hot. 2. It has a Chinese Restaurant on the 2nd floor which creates delay catching the elevator during meal time. 3. The carpet in the room has lots of stains. 4. The room is relatively small and it has limited drawers.

    The location of the hotel is excellent. There are lots of food to eat around the hotel. The Prince Edward mtr station is just across the street. The cleaning staff was EXCELLENT!!!

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    location
    • Travelers with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    now a day we need charger for phone . pocket wifi ipad or pc so with friend we need a lots of electric socket

    best location . near station .

    Stayed in February 2024

  • Reviewed: February 5, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights

    Hotel is a bit old. no washroom on the lobby level.

    Location is good.

    Stayed in January 2024

  • Reviewed: November 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None.

    Location is easily accessible to all modes of transportation. Nearest MTR Station is Prince Edward. Direct bus to Macau is just across the hotel. Near Nathan Road, the shopping district. The hotel staff are all 💯% helpful. ❤️

    Stayed in November 2023

Showing 76 - 100

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