We checked in at 1.30am after a late flight. The process took about 15 minutes which felt a bit slow when we were tired. We were given the key to our room, which was difficult to locate initially as the room numbers were not displayed on the doors or anywhere at eye level. We eventually found the number on the floor embedded in the tiles. The room itself was clean and comfortable (although the bed was a bit firm as is common in Asia). The shower pressure was fantastic!

Stayed in April 2025

Once i got my bearings and what buses to use to get me to my destination i was much happier. i was also lucky with getting to the rugby 7’s using the shuttle bus from Dorset Hotel to the new stadium. Overall the time was very good.

Stayed in April 2025

The only complaint is about the first member of staff we dealt with, who could not have been more disinterested in helping us if he had tried. However, the next guy who actually checked us in was awesome and all other interactions were fine.

The room was exactly as expected and it was clean, well-presented and the bed was more than comfortable enough. The price for a week in Hong Kong was good too.

Stayed in March 2025

Hotel is what you see what you get for a HK hotel that caters for expats and business folk. As in it’s a good clean room, friendlier staff who were so helpful. Good smart TV. Lovely view of Happy Valley No restaurant so it’s a take away style brekkie and that’s very basic ! The vending machines are well stocked. Would do my stay where again gym is in the hotel down the road - not bad Ross HK Resident

Stayed in April 2025

Staff are not friendly.

Stayed in March 2025

No soap at the bathroom wash basin. The shower over the bath is difficult and dangerous for older people.

The beds were very comfortable. The staff were very helpful. The hotel shuttle service was excellent. It was well located next to lots of eateries.

Stayed in March 2025

Room was tiny

Didnt have any

Stayed in March 2025

Bathroom lights were a little bit broken

Comfortable, neat, efficient staff! Good value for price esp. for the area

Stayed in March 2025

Room on the small side but ok for the price. Not a lot of rooms for clothings & the slight musty small.

Is clean, Terrence area good for morning breakfast. Bus stop outside the hotel. Free transport to central & Causeway Bay. Laundry facility in the Sister hotel. Free water fill up.

Stayed in January 2025

Location , innacesible to restaurants

Value

Stayed in February 2025

Breakfast.

Location, cleanliness and room size.

Stayed in January 2025

No swimming pool. Room could be cleaner.

Location still accessible to most places. Sustainability.Manage to catch a nice view of fireworks on NYE. Shuttle service to Causeway Bay.

Stayed in January 2025

The windows are frosted and do not open, so you cannot look outside. Despite staying on the 18th floor there is completely zero view.

There is a bus stop right outside and getting around is convenient

Stayed in January 2025

The size of the room and its free shuttle service.

Stayed in December 2024

The day time staff was absolutely not friendly

Near to Causeway Bay

Stayed in December 2024

Room decor felt a rather tired. Noisy AC. No alcohol ... bar, vending machines etc.

Location. All in all, not bad.

Stayed in December 2024

Cold breakfast, limited options or no option at all. No tables to eat bf with.

Stayed in December 2024

Poor poor general conditions, really tired carpets , bathrooms, curtains…..maybe not for all the customers . No electric plugs only a big multiple extension.

The price is more than fair

Stayed in November 2024

Nothing I can think of.

Quiet and a good location

Stayed in November 2024

The staff would clean your room upon request which was convenient, if you needed some peace in your room, they wouldn't bother. However we noticed that the curtains in the room were not very clean. Also the bathroom curtain was moldy at the bottom. We also notice that our tea and coffees were not being restocked. But this didn't bother us that much because we brought our own supply. The other thing is, if you are someone who drinks tea or coffee in a big mug, better bring one with you 😁 because the cups were small. And the breakfast is delivered at the reception, by the time you go get them, they are cold, if you don't like cold breakfast then don't book it. You can just head to nearby restaurants and have breakfast there. Also it would be cheaper. Last but not least, there are no MTR nearby, so you need to look up bus routes and tram routes. The tram to Shau Kei Wan drives through wanchai and towards central. However there is no tram to return to hotel. From times square and cause way bay it takes about 20 minutes walk to hotel. Need to use the subway to cross the road.

We liked that it was central to everything. Staff responded and was accommodating. They let us and our parents check-in early. There is a bus top just in front of the hotel. No. 10 takes you to wanchai, admiralty and central. Tram is just less than a minute walk down the road. And the dorsett hotel next door has a shuttle bus that gives you free ride to certain places like cause way bay and central, they have allocated stops where they drop you off. We also had access to Dorsett laundry, you need to pay by octopus card and have a hk mobile number, there is a washer and dryer. No need to bring detergents. They are environmental conscious, we had one water bottle in the room we could use to fill water at ground floor water dispenser, so less use of plastics. If you forgot toiletries like toothbrush, they have a vending machine where you can buy them for HKD 1.00. There is a quiet space on 5th floor with free tea and coffee and microwave to use, too bad we didn't use it much. There is no bar in the hotel, but just head to Dorsett next door and you can enjoy the bar there. The Dorsett also have a restaurant if you want to try authentic Food, I found it was little expensive given the menu, So we never went there.

Stayed in November 2024

Less value of money compare to our country , but of course Hongkong always expensive and also exhibition time

Stayed in October 2024

Smell of smoke in room despite no smoking signs. Small room size for price but that's HK i suppose.

Very friendly staff, decent location.

Stayed in October 2024

If unable to visit again on holidays.

It took about 10-15 minutes to get to the hotel, quite a far distance from Mtr. 🎤💃🕺 But it was Okay that's keep improving.

Stayed in October 2024

The room could definitely use more thorough cleaning and the aircon is very loud.

The location is good to reach restaurants, sights. The family room is equipped with two toilets , free water dispenser also good.

Stayed in August 2024