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Reviews of Courtyard by Marriott Hong Kong Sha Tin This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 On Ping Street, Sha Tin District, Hong Kong, Hong Kong

#95 of 295 hotels in Hong Kong

Guests' Choice

Review Score

Based on 574 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.2

  • Free Wifi

    9.0

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Showing 1 - 25

  • Reviewed: March 31, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Staaf were couteous and hotel was comforable. Away from town but conveniently located with subway nearby.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    7.0
    A comfortable hotel with a dated bathroom.
    • Leisure trip
    • Couple
    • Twin Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Bathroom was dated, shower screen was leaking, the seal needs to be redone

    Good location, good price

    Stayed in February 2025

  • Reviewed: March 3, 2025

    7.0
    Enjoyable and comfortable
    • Leisure trip
    • Solo traveler
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom facilities didn’t work well

    Staff. They arranged early check-in even though the hotel was full

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 10 nights
    • Submitted from a mobile device

    The swimming pool was closed

    Location good.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Wonderful
    • Family with young children
    • Twin Room with City View
    • Stayed 6 nights
    • Submitted from a mobile device

    None

    Spacious room and great access to supermarket, food and also transportation depending on where you want to go. Free shuttle to nearby malls n to key MTR stations

    Stayed in February 2025

  • Reviewed: February 4, 2025

    7.0
    Good hotel in the Shatin area.
    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    1. The check-in process is extremely slow. Waited for close to 15 mins to complete the check-in. 2. When I checked out, the counter was only manned by a single staff to serve a queue of customers waiting to check-out. 3. Breakfast is expensive.

    1. It is walking distance to MTR and restaurants. 2. Room is spacious and well equipped. 3. There is a jogging track along the river.

    Stayed in January 2025

  • Reviewed: February 4, 2025

    8.0
    Very good stay apart from extra deposit they asked.
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    They asked for deposit, 500 HKD for every night, after some negotiation they agreed for 500 HKD for 3 nights, but deposit amount I received after 6 days which is bad.

    Good location, near MTR station, every thing is very clean, good view all around.

    Stayed in January 2025

  • Reviewed: February 1, 2025

    7.0
    Location is good but bad service and a non-working refrigerator
    • Leisure trip
    • Solo traveler
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    refrigerator is not working at all, and the receptionist told me all the refrigerators within this hotel stayed in this way, not helpful at all, the milk and yogurt I bought had all gone bad because of the refrigerator and the receptionist was not even sorry for that, acting like it was my own fault to bought things which needed to be put into refrigerator.

    convenient to take bus and trains

    Stayed in January 2025

  • Reviewed: January 20, 2025

    9.0
    Clean, spacious, comfortable stay
    • Business trip
    • Couple
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    A little confusing, didn’t know where to enter (just a nondescript side door with a small escalator), but this is minor.

    The room is clean, spacious, very comfortable, with good soundproofing and blackout curtains. Transport perks: Airport bus is available directly in front of the property, and the shuttle bus takes you to the more central locations downtown.

    Stayed in January 2025

  • Reviewed: January 15, 2025

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room with River View
    • Stayed 2 nights
    • Submitted from a mobile device

    Air-conditioning did not work properly on first day Lack of Moslem friendly food

    Exceptional view from river side rooms

    Stayed in December 2024

  • Reviewed: January 13, 2025

    9.0
    Good
    • Business trip
    • Couple
    • King Room with River View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast and rieer view.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    7.0
    Good hotel in the outskirts.
    • Leisure trip
    • Family with young children
    • Twin Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Check in and check out process are painfully slow. Checking in two rooms took us 20 mins.

    Good location. 10 mins from MTR station. Good selection of foods around the MTR station. Room is well equipped and clean.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    7.0
    Good location, spacious room in the quieter part of Hong Kong
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 9 nights
    • Submitted from a mobile device

    Our room was the first one by the lift, so you can’t swim hear some mechanical noise every now and then. It’s noticeable but not disturbing. We stayed for 9 nights, on the second last day, there’s cigarettes smell that’s coming from the central air conditioning unit from don’t know where. When raised with the hotel, they acted promptly to help by providing air circulators and refreshers but still didn’t help. They also offered us to change the room but as we were checking out the next day, we left it.

    Spacious room

    Stayed in December 2024

  • Reviewed: December 25, 2024

    9.0
    Wonderful
    • Family with young children
    • Twin Room with River View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The comfy bed and the staff was so helpful and calm thank you so so much for giving such a relaxing trip 😊

    Stayed in November 2024

  • Reviewed: December 20, 2024

    8.0
    Location of this hotel is very convenient, even though this hotel is not my level.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Public area cleanness, especially elevator.

    Front desk service was really improved than last year when we checked in.

    Stayed in December 2024

  • Reviewed: December 19, 2024

    9.0
    May book this hotel again.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 4 nights

    Staffs are friendly and helpful. The shuttle service is excellent.

    Stayed in December 2024

  • Reviewed: December 2, 2024

    8.0
    Mariott provides high quality of hospitality service except no self-served laundry
    • Leisure trip
    • Group
    • King Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Residents living in next rooms created noise all times, no coin-operated laundry room very inconvenient

    Friendly and professional staff, Location, bed and pillow quality, working desk and chair are at right angles.

    Stayed in November 2024

  • Reviewed: December 1, 2024

    7.0
    Good stay, will go back next time.
    • Leisure trip
    • Solo traveler
    • King Room with City View
    • Stayed 9 nights
    • Submitted from a mobile device

    Bed was but too hard

    Clean, convenient close to train station, good local eateries and free shuttles.

    Stayed in November 2024

  • Reviewed: November 4, 2024

    7.0
    Disappoint on charging different between booking.com and real charge
    • Leisure trip
    • Group
    • Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Their system was down in the check-in night and next day i was charged full amount (not the same as i booked via booking). It's 500 HKD diff which is quite expensive.

    Clean and good location

    Stayed in November 2024

  • Reviewed: October 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Hotel is 5mins walk to MTR and there are mAcdonalds + Wellcome & Manning below the hotel.

    Stayed in October 2024

  • Reviewed: October 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    As per our booking they have not given the room and told us the room of King Size is not ready and if I avail that room then I have to wait for some hours. So they offered us the other rooms and charged more then 20,000/- for the room without any complementary breakfast. It was our very poor experience about Booking. Com. Which is not expected. We always try to avail booking.com but bad experience. Thanks .

    Stayed in October 2024

  • Reviewed: October 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Curtains were pull-up and down…. Not the typical sideways opening.

    I was able to have early check-in! That was very very good, I was able to take a rest.

    Stayed in October 2024

  • Reviewed: September 26, 2024

    9.0
    Good Location and best place
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Could have kept more options for vegetarians in the morning breakfast

    The location and the room wad the best

    Stayed in September 2024

  • Reviewed: September 22, 2024

    8.0
    VERY SATISFLY
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights

    SINCE WE ARE THE GOLD MEMBER BUT WE ARE NOT ALLOW TO GO THE CLUB LOUNGE, THEY SAID ONLY THE DIAMOND MEMBER CAN GO , BUT IN OTHER MARRIOTT HOTEL ALL OVER THE WORLD THEY WILL ALLOW THE GOLD MEMBER TO USE THE CLUB LOUNGE, THIS IS THE ONE I DIDN'T LIKE.

    THE ROOM WAS NICE AND THE BED WAS VERY COMFORTABLE.

    Stayed in September 2024

Showing 1 - 25

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