Spotless hotel in a fabulous location with the tram on the corner. Loved the friendly staff and their great customer service. Room was super comfortable with pleasant views.

Stayed in March 2025

Thicker / harder pillow option

Good location, easy access to tram, MTR and bus to airport.

Stayed in January 2025

The hotel is a bit worn out for the price and needs renovation. For some reason, you can't make a deposit with a UnionPay card, very strange.

Very friendly staff, great location, nice breakfast.

Stayed in December 2024

This hotel is located close to trams, buses and the metro lines. The Main Street is teeming with food and authentic restaurants. The hotel staff are simply the best, hailing cabs, showing you where to catch your bus, and keeping your room clean and tidy.

Stayed in January 2025

Breakfast was not so good with a limited choice, eggs where never cooked the way I like them. Resturant staff were not too friendly. Room was suppose to be sound proof and on 18th floor yet we could hear traffic.

Staff were kind, friendly and very helpful. Rooms were spacious, clean and very comfortable. Close to the popular attractions - Malls and Restaurants. Would definitely stay here again and recommend to family and friends.

Stayed in December 2024

Cleanliness and location

Stayed in January 2025

Rooms were a tad tight and we had no real space to open our luggage bags completely, so we kept them closed most of the time. Staff was OK, not really friendly, but not really unfriendly, either. Professional, but not warm. Not once did they enquire about our Bonvoy membership despite knowing - we had to actively remind them to give us the points for staying. Breakfast was pretty standard; I wouldn't say there's much to shout about, having stayed at multiple Marriotts all over the world. The fishball noodles were really not nice, though - don't try that. Airconditioning wasn't super consistent - sometimes it'll be warm when it set it to cold, and vice versa. Weird/nasty smells permeate the lobby frequently, probably because the hotel is located next to an alley that holds trash cans and rubbish bins. We were never greeted the many times we went in and out. Once in a while someone would look our way and nod and smile, but no one ever approached us and said good morning! the way we've experienced in many other Marriott hotels. For some reason there's no guest toilet/washroom in the lobby. You have to ask the concierge for a key to a locked one. Rooms and housekeeping made the stay good for us. They were very Marriott grade. But the breakfast, the staff in the lobby and the lobby itself - not really. That being said, it was a pretty decent stay. We don't expect stellar service or people fawning over us, so we'll still be happy to go back again.

Hotel communication was great with Booking.com, and we were able to get connecting rooms for our 6-day stay throughout. We had harbour views which were really gorgeous and made it completely worth the extra money. You get some decent channels on TV. Housekeeping was efficient and thoughtful. They saw we had a lot of toiletries and took pains to arrange our toiletries on a little towel laid out next to the sink nicely every day, which was pretty sweet. Beds were great, pillows were great, sleep was good. Loved the option of using either the blackout blinds or the semi blackout ones - very neat! The area around the hotel is filled with lots of awesome restaurants, so eating is incredibly easy. There's also a ding ding tram stop right in front of the hotel, which was really great for us to hop on and travel about the island. The nearest MTR is about 6 mins' walk away, which is also very convenient and with an Octopus card, honestly, the ding ding tram and the MTR are all you need to go everywhere you want in HK.

Stayed in January 2025

Our room was on the 7th floor with harbour view but traffic made it very noisy. You can only get a full breakfast at MoMo. Coffee available at concierge desk but no croissant or pastry. So we went to Starbucks!

Very comfortable bed and nice room. Ronald Lau senior concierge agent was fantastic. He was full of knowledge re transport etc and always happy to help. Betty on reception let us check in at 0930 which was great.

Stayed in January 2025

Small room size

Staff esp Andee

Stayed in January 2025

To be picky, rooms and bathrooms were a little small. Location was OK but would have been better a little closer to Cenral

Rooms were clean and comfortable, exceptional view looking out over the water and onto the mainland

Stayed in November 2024

it's humid, but it's Hong Kong. Rooms are small, but it's HK too, they do what they can to put a kingsize bed inside so small rooms. There is no coffee machine, just a sachets instant coffee.

Great location. Close to everything: Centre, Macau ferry, Kowloon and Airport through the western tunnel or by ferry to Lamma and Mui Wo. Aberdeen is also accessible. The gym is good and a lot of eateries around. Perfect transportation between busses, trams and metro.

Stayed in September 2024

Breakfast, more variety of Chinese food and little of continental.

Good location, cleanliness good, comfortable beds.

Stayed in October 2024

Nothing

Location, room, view, staff!

Stayed in September 2024

No bar or common area to sit with colleagues.

Good size rooms, nice view, great staff

Stayed in September 2024

food variety very poor, as well as omlette station staff - seeing a foreigner they always pretend they are busy

convenience shops and food places very close

Stayed in September 2024

Good property with wonderful and helping staff especially the reception & ground floor staff.

Stayed in August 2024

I asked the concierge to check posting a package for me. Left it with them for the full day, they said due to rain they couldn’t go out, even though it did stop raining for 2 hours. They gave me a feeling that they didn’t want to do it.

Clean, nice view and comfortable for HK standards

Stayed in August 2024

Breakfast options were limited, coffee and pastry were terrible, but we have “replaced” it with other offered options.

Great location close to coffee shops, restaurants and groceries. Room was specious enough for two persons with two big suitcases and lucky us we have had a stunning harbor view. The bus stops a10 just in the front of hotel, that makes the journey from/to airport seamless.

Stayed in August 2024

Musty smell in the corridors although the hotel tries to manage it. Our room was not soundproof.

Location. View. Staff.

Stayed in August 2024

My room faced another building so I had no privacy and had to draw the blinds shut.

Overall good service from the hotel team. Friendly front desk and understanding when I had to top up my Youtrip to place a deposit for the room. Head bell captain Eddie was friendly and helpful.

Stayed in July 2024

non

Friendly staff, lots of food choices, Reasonable room size, convenient location,

Stayed in May 2024

Humid smell in the room 🥺

Staff

Stayed in June 2024

Rooms are relatively small (as is usual in HK)

Good location near Sai ying pun. Easy for taxis to central or anywhere on HK island. Rooms were clean.

Stayed in May 2024

A little pricey

Location Friendly staff Comfort

Stayed in May 2024