Seeing a used sanitary napkin was left in a trash bin at a bathroom was unpleasant.

Staff service including house keeper are kind and friendly. It was commensurate with the price if a room was clean enough.

Stayed in May 2024

None

It is well furnished from television, lighting, shower, aircon etc

Stayed in June 2024

Location

Stayed in May 2024

Lack of smart tv

Everything, the staff were amazing, the area was really good for travel and the rooms were really nice too.

Stayed in May 2024

Nothing we didn't like. Of course it's a bit further out from the city centre but the train system is actually so good that it wasn't an issue at all. I was concerned it would take too long to travel in and out but it was really quick.

We had a great time staying here. Staff were lovely and very helpful at all times. It was my partners birthday and they gave us a complementary upgrade which was much appreciated. It was a good size room considering how limited space is in Hong Kong. It is well worth the price and we look forward to staying with them again.

Stayed in May 2024

Interior room design definitely needs improvement. For example, the bathroom doors when opened block access to the vanity sink and part of the shower entrance, AC outlet that's partially blocked by the refrigerator cabinet, shower that's in triangular shape. Also surprised no hand washing soap is provided. Hotel front desk said due to environmental reason, this is no longer provided! Shocking since proper hand washing is very important nowadays to prevent spread of infectious diseases like COVID and Flu. Hotel could have provided refillable soft soap dispenser. Thankfully there are supermarket nearby that I can purchase one myself!

Bedding is firm. Room is quiet and considered clean and well kept.

Stayed in April 2024

The food for arab not good

The palce is good

Stayed in April 2024

Wifi is barely functional…..

Stayed in April 2024

Average hotel, a bit old and worn down, there are better options in that area of the city.

Good cleaning

Stayed in April 2024

The location isn't very convenient, not a lot of restaurants open until late around. The description referes to a hub but it isn't. No soap on the room, asked for it and the staff said they don't have it anymore(maybe due to sustainability) and that I need to take gel from the shower. So you need to go inside the shower area to wash your hands. Not very practical. The breakfast is ok, basic but ok. Television in a strange position. The room seemed bigger in the photos. The blackout curtain don't block all the light.

The price was good for the room. The room is comfortable

Stayed in March 2024

Otherwise, it’s just smacked in the middle of a factory/ industrial estate.

Close to amenities like Subway and shopping malls, and cinemas, and eateries.

Stayed in March 2024

Clean with a good restaurant within the price property

Stayed in February 2024

The breakfast was delicious all you can eat, really worth its value for money! The staff were lovely and incredibly accommodating - this location is great because its a few blocks away from a major shopping centre and train station

Stayed in January 2024

NA

room

Stayed in January 2024

No complaints

A great hotel; comfortable, clean, good facilities and friendly staff. The location is very convenient as the metro station is only 5mins walk away. The Dorsett hotel is really good value for money as Hong Kong is expensive. We were very comfortable here and I would certainly stay again.

Stayed in December 2023

Front desk was exceptional

Stayed in November 2023

My friend who came to visit me and my son got bug bits.

Stayed in November 2023

Location is too far from MTR or bus station. There was awful smell from the toilet. Staff at the reception were not very friendly.

Size of the room and bed was good

Stayed in November 2023

NA

Very convenient The staff imitated elderly friendly room for my mom

Stayed in November 2023

Room too small, food is bad, tasteless, charge way too high

nothing

Stayed in October 2023

Not value for money Breakfast was basic

Convenient location and clean

Stayed in September 2023

None

Our 14-hr flight arrived very early in the morning and the staff was able to accommodate us with a room that morning which was a blessing!! The staff - front desk, housekeepers, doormen, engineers - were all awesome & very attentive. The hotel is very clean. The room itself was larger than expected and very nice (we had a room with a queen bed & a sofa bed in the main room). The water bottles were larger than what other hotels provide, which allowed for extra water after making coffee & tea in the room, and was replenished daily by housekeeping! The staff at the breakfast restaurant were also great! The buffet food was good - not as elaborate as other big hotels, but good and tasty. This hotel is in an industrial area though minutes to malls, Kwun Tong MTR, multiple bus stops. Restaurants are everywhere - even within the block of this location. A building a couple doors down has restaurants on every floor!! I definitely recommend this hotel.

Stayed in September 2023

The single mattresses and pillows are the worst I have experienced in years. The springs felt cheap and used, not supportive. I booked two nights and decided to check out on the second day.

Nice staff

Stayed in August 2023

None

Stayed in August 2023

The swimming pool closes at 5pm which is too early for summer

It is nearby the commercial area

Stayed in July 2023