Skip to main content
  1. Hotel reviews homepage
  2. Hong Kong hotel reviews
  3. Hong Kong hotel reviews
  4. Reviews of Dorsett Tsuen Wan, Hong Kong

Reviews of Dorsett Tsuen Wan, Hong Kong This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

28 Kin Chuen Street, Kwai Chung, Kowloon, Hong Kong, Hong Kong

#163 of 295 hotels in Hong Kong

Guests' Choice

Review Score

Based on 973 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    7.0

  • Facilities

    7.9

  • Staff

    8.1

  • Value for money

    8.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 76 - 100

  • Reviewed: December 18, 2024

    8.0
    Enjoyable stay and will come back.
    • Leisure trip
    • Family with young children
    • Premier Family Quad Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Nil

    Clean.

    Stayed in December 2024

  • Reviewed: December 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    clean and cozy rooms that provided a comfortable and pleasant stay.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little far out, but the best option for us.

    Clean rooms with fantastic shower. Helpful staff. Courtesy bus to public transport.

    Stayed in December 2024

  • Reviewed: December 12, 2024

    7.0
    Quiet and relaxing.
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    carpet wasn’t really clean from the elevator to the hallway up to your room. You can see lot of hair and stain that seems it didn’t had a scrub for a long time. Breakfast was 108HKD per person and its basic, nothing special and remarkable. Wasn’t really that clean on the restaurant esp on the side where the big chandelier up to the grand staircase. It was like a stock room on the side beside the toilet to think the restaurant is there. No airport shuttle.

    Comfortable bed, the hotel was at the quiet area of hong kong so you can relax after a busy tour all day, which you would appreciate if you’re gone and tired from the crowded part of HK. Near to MTR just a 5 min walk to Tai wo hau station. They have water dispenser in the hallway that is free. The cleaning lady is very nice. They have button to press if you want to clean your room daily and they will supply fresh towels, slipper, and coffee, creamer, sugar and teabag daily without extra charge. They have free shuttle bus back and forth up to Kwai chung plaza. The air purifier in the room was superb but it needs cleaning too 😅.

    Stayed in December 2024

  • Reviewed: December 11, 2024

    8.0
    Comfortable, value for money.
    • Business trip
    • Solo traveler
    • Superior Queen or Twin Room
    • Stayed 3 nights

    Halal breakfast available. Thanks

    Stayed in November 2024

  • Reviewed: December 9, 2024

    8.0
    Well equipped and comfortable
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom is a bit old

    The bed is very comfy

    Stayed in November 2024

  • Reviewed: December 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is quite far off the train station and other attractions and thus the shuttle. No amenities provided like toothbrush (to buy from vending) for 4 stars hotel. For conservation purpose, hotel could at least allow guest to request from reception or provide once every 2 days. Room size is relatively small considering the price and location.

    Hotel is very clean and well maintained. 7-11 right outside the hotel. A small mall Kwai Chung about 10 mins walk away. Room card design is unique. Shuttle provided between two nearby malls. Staff is helpful.

    Stayed in December 2024

  • Reviewed: December 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    I haven't have breakfast for 36days . I payby my own.

    Stayed in November 2024

  • Reviewed: December 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 36 nights
    • Submitted from a mobile device

    No breakfast included . I need to pay everyday for my breakfast it is unfairly for us staying 36 days no breakfast.

    Stayed in November 2024

  • Reviewed: December 3, 2024

    7.0
    Not bad for a short stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Wi-Fi slow at times, no shower cap, wardrobe to small.

    Location, ok in cleanliness, quiet.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 12 nights
    • Submitted from a mobile device

    Shuttle bus

    Stayed in October 2024

  • Reviewed: December 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel stay was disappointing overall. The location was less convenient to the train station than advertised, and the assigned bed did not match the original request. The room was extremely small, making the rates feel unjustified. Additionally, the curtains had a strong odor of urine, which was unpleasant and unhygienic.

    Stayed in December 2024

  • Reviewed: December 1, 2024

    8.0
    Good value for the money
    • Leisure trip
    • Solo traveler
    • Superior Queen or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The bathroom is really small, difficult for two people to be in there at the same time. It is far from all the tourist attractions and nightlife of TST, but the shuttle helps with that. The only thing is if you miss the last shuttle you will have to take a cab or walk from the other MTR station. There isn’t a lot of food stalls or restaurants that I could see, so that is a bit tough as well.

    The staff was very helpful, and did their best to accommodate all my requests. The housekeeping staff did a wonderful job cleaning the room and filling my request of having an extra pillow and extra coffee creamers. The shuttle was a nice touch to and from the Kawi Fung station and shopping/dinning area. There is an another subway station about a 10min walk from the hotel and several bus stops just 5mins walk away.

    Stayed in November 2024

  • Reviewed: November 27, 2024

    9.0
    Great hotel, would come back again.
    • Leisure trip
    • Solo traveler
    • Superior Queen or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Liked: Cleanliness, Staff & service, amenities, property conditions & facilities.

    Stayed in November 2024

  • Reviewed: November 18, 2024

    7.0
    No chair in the room is a little problem.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 7 nights

    The bed is good.

    Easy go to Tsuen Wan market

    Stayed in November 2024

  • Reviewed: November 18, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Superior Queen or Twin Room
    • Stayed 1 night

    Far from MTR station

    Cheap

    Stayed in November 2024

  • Reviewed: November 17, 2024

    9.0
    Overall it's pleasant
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very choices, the way they prepared the food reminds me of military canteen.

    They need to improve the quality.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    shuttle bus service ends too early at 7:40 pm

    location

    Stayed in November 2024

  • Reviewed: November 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hair was found on clean towel and bedsheets. Pillow too soft

    Clean bedroom, consider big room in Hong Kong, helpful staff

    Stayed in November 2024

  • Reviewed: November 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They only provide one pillow per guest

    We like that they change our towels and make our beds everyday.

    Stayed in November 2024

  • Reviewed: November 8, 2024

    7.0
    Good value for money, but not in a convenient location
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 2 nights

    Not a convenient location. Even though they have shuttle bus to 2 places, it's still easier to walk to MTR, yet along a major busy rd, with a few service stations on the side, made the air not so clean or clear.

    Clean room, friendly staff & I appreciate the self served water machine which is filtered & unlimited, environmental friendly

    Stayed in November 2024

  • Reviewed: November 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen or Twin Room
    • Stayed 13 nights
    • Submitted from a mobile device

    Nil

    Friends staffs and house keeping staffs. Clean and have everything we needed during our staying.

    Stayed in November 2024

  • Reviewed: November 1, 2024

    8.0
    Great! Thanks!
    • Leisure trip
    • Travelers with friends
    • Superior Queen or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit thin all, so if you have loud neighbors you wake up. But I called the staff , so they handle the situation.

    Clean, and beautiful. They let you check in early if available

    Stayed in November 2024

  • Reviewed: October 27, 2024

    9.0
    Happy stay
    • Leisure trip
    • Couple
    • Superior Queen or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Location to train station is 10 minute walking distance. Pillow too soft.

    The hotel is clean and comfy. Room consider big in HK. Direct bus from Airport. 7-11 just downstair. Helpful staffs. Free extra pillow if request.

    Stayed in October 2024

  • Reviewed: October 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Transportation shuttle schedule is too short.

    No breakfast. More responsive and information to get to hotel from airport.

    Stayed in October 2024

Showing 76 - 100

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: