Reviews of Hotel Ease Access Tsuen Wan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
12 Ka Hing Road, Kwai Chung, Kowloon, Hong Kong, Hong Kong
#205 of 294 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 350 hotel reviews
7.4Score breakdown
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Cleanliness
7.6
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Comfort
7.5
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Location
7.2
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Facilities
7.4
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Staff
8.4
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Value for money
7.8
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Free Wifi
7.7
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Reviewed: March 23, 2025
Kong
Malaysia5 Reviews6.0Pleasant- • Leisure trip
- • Group
- • Deluxe Ease - Upper Floors
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel floor carpet is time to change
Stayed in March 2025
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Reviewed: February 14, 2025
Kei
Australia1 review8.0“Great stay”- • Leisure trip
- • Family with young children
- • Premier Ease - Upper Floors
- • Stayed 2 nights
- • Submitted from a mobile device
Could be more clean?
Location in very local area
Stayed in January 2025
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Reviewed: January 14, 2025
Pamela
United States68 Reviews6 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Standard Ease
- • Stayed 1 night
- • Submitted from a mobile device
The room is a bit small
The location actually is very convenient to MTR trains and fast to travel to city center. It also has lots of restaurants nearby
Stayed in November 2024
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Reviewed: January 3, 2025
Elizabeth
United Arab Emirates3 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 4 nights
- • Submitted from a mobile device
The toilet doesnt have bidet
Comfort and cleanliness
Stayed in December 2024
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Reviewed: January 1, 2025
Fong
Fiji1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 4 nights
- • Submitted from a mobile device
Did not expect rooms to be so tiny. It felt congested.
Appreciate how the rooms were cleaned everyday.
Stayed in December 2024
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Reviewed: December 25, 2024
Tet
United Kingdom15 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Family Ease Quad
- • Stayed 3 nights
- • Submitted from a mobile device
Room not very clean, bathroom had a funny smell.
Staff friendly and good location. It is 5- 10 mins walk to underground station. Shops/restaurants are 5 mins walk away
Stayed in December 2024
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Reviewed: December 17, 2024
Joo
Singapore25 Reviews7.0Good- • Business trip
- • Solo traveler
- • Superior Ease
- • Stayed 4 nights
- • Submitted from a mobile device
Black metal toilet n bathroom doors plus concrete flooring look dirty with white patches and gave room a very cold feeling. Cleaners did not follow instructions not to change towels.
Bed is comfortable. Staff are extremely friendly and helpful.
Stayed in December 2024
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Reviewed: December 9, 2024
Jason
Canada3 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Standard Ease
- • Stayed 1 night
- • Submitted from a mobile device
That I wasn’t able to stay long enough to enjoy it.
The person at the front desk was very nice. I arrived very late. Why I didn’t read the reply to my note saying I would be arriving late (reply was, sorry you can’t be that late, but you’re charged for the room anyway), when I showed up, the person was very nice to check me in and provide a wake up call very early for me as well!
Stayed in December 2024
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Reviewed: December 8, 2024
Victor
Singapore54 Reviews8 helpful votes7.0“Good”- • Leisure trip
- • Solo traveler
- • Superior Ease
- • Stayed 1 night
- • Submitted from a mobile device
The bath room and toilet bowl is separate
It’s a new day up
Stayed in December 2024
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Reviewed: December 4, 2024
Yuk
Canada158 Reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Deluxe Ease - Upper Floors
- • Stayed 7 nights
The layout of the room is so wired. No closet, yet there is a large empty space inside the bathroom. Really strange.
The location is convenient.
Stayed in November 2024
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Reviewed: November 23, 2024
Anthony
France11 Reviews7.0“Satisfactory....”- • Leisure trip
- • Group
- • Standard Ease
- • Stayed 6 nights
- • Submitted from a mobile device
Nil
Price is reasonable....
Stayed in November 2024
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Reviewed: November 22, 2024
Araceli
Spain15 Reviews1 helpful vote7.0“Convenient”- • Leisure trip
- • Solo traveler
- • Deluxe Ease - Upper Floors
- • Stayed 5 nights
While the room was very clean, I accidentally found a used slipper under my bed. It seems that they are very busy so just an fyi in case that is a dealbreaker for anyone.
The location. It is really near the MTR and buses which take you to other parts of HK in no time. The staff were also very nice at all stages of my stay. The room had a decent size for Hong Kong, and the shower and toilet were separated (which I prefer). The whole hotel is very clean and very well kept.
Stayed in November 2024
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Reviewed: November 13, 2024
Ning
United States1 review2 helpful votes8.0“Good place to stay, friendly staff but WiFi broke”- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 6 nights
- • Submitted from a mobile device
Wi-Fi is non existent, can’t get connection for more than a minute before cut off again. Two iPhone 15 and iPad Pro all can’t connect. Other places no issues, only in this hotel. Let the staff know multiple times about it.
Good location and friendly staff
Stayed in October 2024
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Reviewed: November 2, 2024
Linda
Indonesia43 Reviews2 helpful votes8.0“Affordable hotel in Hong Kong”- • Leisure trip
- • Family with young children
- • Superior Ease
- • Stayed 5 nights
- • Submitted from a mobile device
Hotel near industrial area and little bit noisy while the truck come and out the storage facilities, other things are very few hanger for towel and power outlet are mostly not functioning.
Location relatively strategic: near mtr station and bus stop tonthe airport
Stayed in October 2024
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Reviewed: October 12, 2024
Cindy
Australia6 Reviews2 helpful votes8.0“Location is the best, walking distance to transportation and shops, close to airport too. But room size is very small es”- • Leisure trip
- • Family with young children
- • Family Ease Quad
- • Stayed 3 nights
- • Submitted from a mobile device
The toilet space is far too small. We are small built and still feel it’s very tight in toilet. Can’t imagine if you are 170cm/60kg and above, how you going to fit in the toilet, unless you leave the toilet door opened.
The location is perfect, walking distance to small shopping village then link to the big shopping mall, all walking distance. Metro station also walking distance.
Stayed in October 2024
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Reviewed: October 11, 2024
Jessica
Australia13 Reviews2 helpful votes7.0“OK for 1 night”- • Leisure trip
- • Family with young children
- • Family Ease Quad
- • Stayed 1 night
- • Submitted from a mobile device
The room is small and the bathroom tiny, awkward to get in and out. No tea and coffee. A little bit of a walk from the Mtr in an industrial area, not really for tourists.
You can walk from the mtr though is about 15mins, through Kowloon centre. The beds were clean, there is a kettle and cups in the room but no tea or coffee. There is an airport bus about 20 mins away A32 which was good. Not really a place for tourists, fine for a short stay if working in the area.
Stayed in October 2024
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Reviewed: October 9, 2024
Curtis
Australia5 Reviews8.0“The family and i enjoyed our stay. We all felt safe and comfortable in your room.”- • Leisure trip
- • Family with young children
- • Family Ease Quad
- • Stayed 6 nights
The location is okay. It's a bit noisy on the streets, but i was 8 floors up and it didn't bother us at all.
The room was very clean. The internet was reliable and fast enough to watch videos. The staff were very friendly and responsive. Air conditioning worked well, kepts us cool throughout the night.
Stayed in September 2024
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Reviewed: October 5, 2024
Angela
Australia1 review8.0“The staff were very helpful and kind! I accidentally booked the wrong hotel and they helped me!”- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 4 nights
I would have liked a small bar fridge but the room that was available did not have one, but that’s ok! The bed was a bit hard, but the awesome staff gave me an extra duvet and I folded it up and slept on it! It was fine after that!
The location was close to the Princess Margaret Hospital and close to taxi & local bus route.
Stayed in September 2024
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Reviewed: September 25, 2024
Tonmoy
Australia25 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 4 nights
- • Submitted from a mobile device
Room is so congested. No tea or coffee sachet. Not cleaned properly.
Good value and helpful staff. They keep luggages for later return flight after checkout.
Stayed in September 2024
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Reviewed: September 10, 2024
Chun
United Kingdom17 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Superior Ease
- • Stayed 6 nights
- • Submitted from a mobile device
Rooms were quite small, not much space to even open luggage.
Location was good, easy to get to MTR station and shopping.
Stayed in September 2024
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Reviewed: August 22, 2024
Lai
Malaysia1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Family Ease Quad
- • Stayed 3 nights
- • Submitted from a mobile device
Big space in Hong Kong
Stayed in August 2024
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Reviewed: July 30, 2024
Wai
United Kingdom23 Reviews1 helpful vote7.0“Don’t have high expectations for the rooms, just for sleeping and getting clean is just fine.”- • Leisure trip
- • Family with young children
- • Superior Ease
- • Stayed 4 nights
The room is very small and it’s a tight squeeze just to closed the shower/toilet door. Difficult to find space for luggages in the room. So be aware of this for over sea travellers. Cleaning is very minimal, dust was on the wall by the bed so I ended up cleaning years of dust of the wall. However, we had an accident with a jar of coffee and receptionist sent a cleaner right away to vacuum the broken glasses. Much appreciated it. Difficult to get a taxi nearby. If you see a massive queue of taxis- they are actually not working they are only going to fill up their fuel tank!
Customer services were top notch. Staffs were helpful, polite and friendly. Powerful shower. Locations to MTR is about 10 mins walk, and to several new and old shopping centre.
Stayed in July 2024
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Reviewed: July 28, 2024
Zhihua
Netherlands10 Reviews5 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Family Ease Quad
- • Stayed 2 nights
The room is really small, with compact shower and toilet cabins, but they serve their purpose. One bad thing is that the floor isnt clean.
The space is not very large, just enough to fit two large beds. However, the beds are comfy and the temperature in room is nice.
Stayed in July 2024
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Reviewed: July 9, 2024
Geralyn
Philippines1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Premier Ease - Upper Floors
- • Stayed 4 nights
- • Submitted from a mobile device
It's not about the property but there's no restaurant in the area.
The room because it's clean, Quiet.
Stayed in July 2024
