Reviews of Holiday Inn Express Hong Kong Causeway Bay by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
No. 33 Sharp Street East, Hong Kong, Hong Kong
#142 of 294 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 1169 hotel reviews
7.9Score breakdown
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Cleanliness
8.0
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Comfort
8.1
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Location
9.4
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Facilities
7.7
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Staff
8.8
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Value for money
7.8
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Free Wifi
8.3
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Reviewed: April 7, 2025
Rocío
United States27 Reviews7.0“We’re don’t recommend this hotel.we’ve stayedat different holiday inn this was not good”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was very small, the bed was hard, and we’re supposed to have a Quinn bed, but they gave us a smaller bed. We had breakfast included and the service was terrible. The waiter, with his long gray hair, was very rude, and a waitress threw a pen at us. We decided not to return the next day for breakfast.
Very good location and the person at the reception was very friendly!
Stayed in March 2025
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Reviewed: April 6, 2025
Lana
South Korea6 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 4 nights
Close to MTR, restaurants, shopping
Stayed in April 2025
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Reviewed: April 6, 2025
Julius
Australia11 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Location is very strategic, close to shopping centres and MTR station. Breakfast is provided, but limited choices (only 4 menus and not changing). Room is quite old, and found a bit of dust.
Stayed in April 2025
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Reviewed: April 3, 2025
Ma
Philippines8 Reviews1 helpful vote9.0“Pleasant stay”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Room carpets can be more thoroughly cleaned and vacuumed.
Great location, comfortable sized rooms
Stayed in March 2025
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Reviewed: April 1, 2025
Winnie
Malaysia16 Reviews3 helpful votes7.0“Good location, many restaurants and shopping. Many transportation options.”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bathroom is rather dated. Carpet in room has a bit of smell, but bearable.
Stayed in February 2025
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Reviewed: March 30, 2025
Airyce
Philippines8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
The GF smell - we are not sure what it was. Once you go up to the 2F to the concierge it smells better.
Perfect location - right across Lane Crawford - in the middle of Times Square
Stayed in March 2025
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Reviewed: March 29, 2025
Michelle
Singapore2 Reviews7.0“Good location and friendly staff”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
Sofa bed not comfortable. Was charged extra pillow for the stay
Stayed in March 2025
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Reviewed: March 27, 2025
Sonia
South Africa21 Reviews8.0“Location and ease.”- • Leisure trip
- • Family with young children
- • Specialty Room
- • Stayed 2 nights
- • Submitted from a mobile device
The staff, facilities and location where great for things we wanted to do - close enough to Ding Ding track, Times Square shopping and Causeway Bay Metro all within 10 minutes or less walk. Which was awesome.
Stayed in March 2025
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Reviewed: March 26, 2025
Milos
Serbia59 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Specialty Room
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast.
Good location.
Stayed in March 2025
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Reviewed: March 25, 2025
Leigh
United Kingdom7 Reviews9.0“Very pleasant stay in a great area.”- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
Would have liked more options for breakfast. But was still nice.
Great location, good size room.
Stayed in February 2025
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Reviewed: March 23, 2025
Rita
Canada1 review7.0“Building and facilities could use some refreshing. Otherwise comfortable budget stay.”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room walls paint looked poorly finished - not sure if it was just our room but it made me feel I was in a hostel walking inside at first. Hallways dimly lit and not welcoming. Music playing in hallways can be heard inside guest room faintly. Shower head holder doesn’t stay in position despite repeated adjustment. Dryer for laundry was not dry enough even for small load. Stains noted on carpet.
Excellent staff - courteous and helpful. Proximity to eateries of all kinds. Spacious room. Opportunity to open up sofa bed for young child. Good quality showering liquids. Breakfast was included. Slippers provided.
Stayed in March 2025
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Reviewed: March 22, 2025
Ann
United Kingdom28 Reviews7 helpful votes8.0“Location was excellent”- • Leisure trip
- • Family with young children
- • Specialty Room
- • Stayed 2 nights
- • Submitted from a mobile device
The location was excellent, across from Times Square and close to the local bus station Staff were very helpful. The hotel was very clean.
Stayed in March 2025
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Reviewed: March 21, 2025
Erika
Finland9 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel and rooms are a bit outdated Breakfast is very limited and of smal1l quantity.
Top location in HKG. Next to millions of all type of restaurants and shops Friendly staff and nice shower
Stayed in March 2025
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Reviewed: March 19, 2025
Sun
Canada2 Reviews8.0“Hidden gem across times square”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 4 nights
- • Submitted from a mobile device
The self serve laundry was a but expensive given we had to dry our clothes twice to ensure they were completely dry.
Appreciated staff let us checkin earlier in the afternoon and opened up the lobby wifi so we could get our esim ready when we arrived the morning. Complimentary breakfast was great with both Asian and western style options available.
Stayed in March 2025
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Reviewed: March 19, 2025
Tack
New Zealand10 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
We don't like to change the lift when we leave/go to our room.
We like the location and the service
Stayed in March 2025
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Reviewed: March 17, 2025
Mia
Philippines23 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Specialty Room
- • Stayed 1 night
No bidet in the bathroom
Location and size of the room.
Stayed in March 2025
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Reviewed: March 17, 2025
Veerada
Thailand8 Reviews8.0“It’s to stay from Monday to Thursday. Other days have to re think.”- • Business trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The hotel is located near a nightclub. On Friday and Saturday nights, I couldn’t sleep well because it was so noisy until 4 AM. It wasn’t just the noise from the nightclub—people were also shouting at each other throughout the night. It was unbearable for me because the room was not soundproof.
Staff, room size and facilities.
Stayed in March 2025
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Reviewed: March 9, 2025
Hockwoei
Malaysia20 Reviews3 helpful votes7.0“Super good location, clean facilities and room, friendly staff but please look into your extra bed quality”- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
We stayed in a 3 person room, third person slept on an VERY UNCOMFORTABLE sofa bed, bed was too hard and caused back pain, we expect a better quality bed, and if you do not have a real two beds (1 queen size and 1 single bed), do let guess know in advance. In short this sofa bed is horrible!
All the staff who works there are friendly and helpful, including cleaners
Stayed in March 2025
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Reviewed: March 9, 2025
Jan
Philippines9 Reviews2 helpful votes7.0“There’s a fee for some basic amenities.”- • Leisure trip
- • Group
- • Standard Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are quite small. We were 3pax/room. 2 is just right.
Location was good.
Stayed in March 2025
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Reviewed: March 8, 2025
Tack
New Zealand10 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
No other comments.
I like the self help laundry service but a little expensive compared with the other nearby laundry shop.
Stayed in March 2025
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Reviewed: March 4, 2025
Hannah
United Kingdom10 Reviews1 helpful vote8.0“Great hotel all round”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing. Enjoyed our stay
Great location close to causeway bay MTR station and the nearby malls / restaurants etc. Nice breakfast - one option from set menu, coffee, orange juice. Lovely staff very friendly and helpful. Room modern and clean, well equipped. Good bathroom. Nice view from 23rd floor where our room was. Also handy to have microwave in the lobby for guests to use for snacks / lunches etc. decent gym.
Stayed in February 2025
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Reviewed: February 27, 2025
Doreen
United States7 Reviews1 helpful vote9.0“We enjoyed our stay - easy walk to shopping center, bars and restaurants and bus stops..”- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
nothing
There was a great variety of very good food for breakfasts and lunch.
Stayed in January 2025
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Reviewed: February 24, 2025
Julia
United Kingdom22 Reviews1 helpful vote8.0“Good location”- • Leisure trip
- • Family with young children
- • Standard Room with Two Single Beds
- • Stayed 6 nights
- • Submitted from a mobile device
Awful coffee at breakfast. Coffee shop downstairs doesn’t serve tea or milk with coffee. Sofa bed uncomfortable. 4 choice of breakfast only.
Close to MTR. Close to restaurants. Staff fantastic
Stayed in February 2025
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Reviewed: February 24, 2025
Inday
Philippines28 Reviews3 helpful votes8.0“Comfortable stay.”- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room a/c was too cold. No basic amenities like toothbrush, toothpaste, cotton, cotton buds and lotion because of the city’s ban on single-use plastics. Had I known beforehand I would have brought my own.
Very accessible and safe location. Breakfast was ok(but could be better). Appreciate the big mirror and relatively spacious room for 2. Room was cleaned/made up everyday during our stay. The hotel area abounds with good restaurants and shopping centers. Hotel employees were warm and accommodating as far as I was concerned.
Stayed in February 2025
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