Reviews of Holiday Inn Express Hong Kong Causeway Bay by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
No. 33 Sharp Street East, Hong Kong, Hong Kong
#142 of 294 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 1171 hotel reviews
Score breakdown
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Cleanliness
8.0
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Comfort
8.1
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Location
9.4
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Facilities
7.7
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Staff
8.8
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Value for money
7.8
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Free Wifi
8.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: October 19, 2024
Ornan
Philippines6 Reviews“pleasant stay”Accessible to all
Stayed in October 2024
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Reviewed: October 16, 2024
Chris
United States25 Reviews1 helpful vote“Good value overall”The breakfast leaves something to be desired…
Good location near the MTR, plenty of restaurants nearby. Very friendly staff throughout.
Stayed in October 2024
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Reviewed: October 12, 2024
Jaqueline
Brazil11 Reviews1 helpful vote“Great location and very comfortable”Could be a bit cleaner and it would be good to have more options on the breakfast during the days.
The room size is great and location is amazing, really recommend!
Stayed in September 2024
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Reviewed: October 12, 2024
Alice
Philippines1 review“One of the best hotel”Maybe change some menu for breakfast Canned water so big , better change to glass bottle where one can keep and cover if not finish Love your the shampoo and soap
Stayed in October 2024
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Reviewed: October 9, 2024
Akansh
India4 Reviews“Comfortable and convenient”Room sizes could be better
Location is brilliant
Stayed in October 2024
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Reviewed: October 9, 2024
Bobby
Singapore10 Reviews“Average”Bed and Pillows, uncomfortable, pillows are too flat and uncomfortable.
Fabulous Location, Bad beakfast choice, pillows are towels in room could be better.
Stayed in September 2024
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Reviewed: October 5, 2024
Melchor
Australia3 Reviews“Pleasure”None
Great service really nice staffs! It’s a pleasure being looked after by Holly and Penny! Great location and the hotel is very clean. Well done and I will definitely return back.
Stayed in October 2024
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Reviewed: October 3, 2024
Thiep
Australia1 review“Convenient and close to the areas that we visited. The staff were friendly and helpful.”A little bit old looking but functional and clean
Clean and close to station and shops/food
Stayed in October 2024
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Reviewed: October 2, 2024
Jack
Australia1 review“Good stay at Holiday Inn Express Causeway Bay”No free self assisted laundry facilities. No buffet breakfast.
Location of this hotel is excellent. Public transport is within walking distance. The room is clean, comfortable and well equipped with air conditioning.
Stayed in October 2024
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Reviewed: October 2, 2024
Vinod
Australia7 ReviewsWonderfulGreat location, excellent staff and good rooms
Stayed in October 2024
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Reviewed: September 18, 2024
Grant
New Zealand7 Reviews“Just what we needed”breakfast
location
Stayed in September 2024
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Reviewed: September 15, 2024
Rena
Australia1 review1 helpful voteVery GoodGreat location and friendly staff.
Stayed in September 2024
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Reviewed: September 12, 2024
Altantulga
Mongolia1 review“Location is good. Room cleaning is good. But breakfast choice is not too much.”Breakfast choice is not too much.
Location is very good because near the MRT.
Stayed in July 2024
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Reviewed: September 10, 2024
Hazlett
Kuwait2 Reviews“It was okay but could be better”Limited breakfast options, Maintenance schedules during our stay, Rude behavior of staff during check-in
Location
Stayed in September 2024
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Reviewed: September 9, 2024
Batsukh
Mongolia2 ReviewsVery Goodbreakfast
location
Stayed in July 2024
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Reviewed: September 5, 2024
Marek
Poland43 Reviews4 helpful votes“A nice value for money overnight stay place which you leave hungry in the morning.”The breakfast. Neither its choice nor its taste nor its quantity.
The quietness of the 27th floor. And the cleanliness.
Stayed in August 2024
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Reviewed: September 3, 2024
Greg
China101 Reviews25 helpful votesGoodbreakfast
location
Stayed in September 2024
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Reviewed: September 2, 2024
Liza
Australia5 Reviews“Excellent location and staff (especially Vivian) but more comfortable bedding needed”The only things I can say that is: 1) The beds are rather firm (too hard), actually I had a back ache for my entire 10 day visit. Lucky I can go to massage a couple of times for relief. The pillows are too soft, because they are rather slim down pillows, once you put your head down, they also lie flat underneath your head. I used my travel pillow to sleep on. 2) The restaurant breakfast. Unfortunately with the limited menu and catering to tastes not to my own preference, the breakfast is not great. However, since we are close to many restaurants, we easily went elsewhere for breakfast.
Dear Manager of the Holiday Inn Express Causeway Bay, All the staff are excellent from the Concierge to the reception staff to the cleaners who always greet us when they see us guests. Everyone is well trained. The concierge helped us book a Jumbo taxi as we were a large party and had a lot of luggage. He had us wait inside the lobby whilst it was raining outside, very thoughtful. Also special thanks to Vivian Chan from the front desk who went above and beyond always. We rebooked this hotel because of Ms. Vivian Chan. My elderly mother who was travelling alone two years ago stayed here and Ms. Chan went above and beyond helping her with her HK Sim card set up, getting her the correct phone numbers for places she wished to visit and really looked after her. Because of this experience two years ago, on this family trip booking 3 rooms, we chose your hotel again. Thank you for looking after us. The convenience to everything in Causeway Bay is ideal. Can't ask for a better location for great food, great shopping. Close to trams, buses and MTR (subway).
Stayed in August 2024
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Reviewed: August 29, 2024
Jose
Macau6 Reviews“Good stay”Breakfast , very poor
Location
Stayed in August 2024
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Reviewed: August 27, 2024
Anna
Philippines1 review“Great location”Limited choices for breakfast. Rooms were a bit dated but clean.
The check-in and check-out process was quick and the staff were very kind they even gave my son a small toy. Location of the hotel was amazing -- a lot of malls and stores around, close to the MTR station.
Stayed in August 2024
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Reviewed: August 18, 2024
Margaret
Malaysia7 Reviews3 helpful votes“Loved the locating & service but the shower was clogged :(”Food ... a simple fry noodles or toast & eggs would have been nice.
Location was excellent ! Breakfast , I didn't eat. Saved my tummy for noodles around the corner. Loved the Starbucks coupon that they offered last.
Stayed in August 2024
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Reviewed: August 16, 2024
Lim
Singapore9 Reviews“Overall it was a comfortable stay and we really love the location.”Breakfast was quite disappointing as it offers 4 different sets instead of buffet style. I waited 20 mins for my breakfast. I paid for 4 days but only had once, didn’t want to go back. Pillows were too soft. The design of the sink is wrong. You need to turn the tap almost to the max in order to wash your hands properly. But because of that, you wet the sink each time. It is also quite difficult to fill up the kettle due to the design of the sink.
Location is excellent. Staff are friendly. Room is clean and quite spacious consider the location. We booked the slightly bigger room.
Stayed in August 2024
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Reviewed: August 16, 2024
Faustina
Taiwan2 Reviews“Lobby manager very helpful”Meets all standard expectation
Real estate prime location with good value
Stayed in August 2024
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Reviewed: August 10, 2024
Lynali
Switzerland23 Reviews1 helpful vote“Good value for money in the Causeway Bay area”Some parts of the bathroom were a bit dated.
Location is very central, metro is accessible. Proximity to many shops. Nice view from the higher floors. Breakfast is included
Stayed in June 2024
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Reviewed: August 4, 2024
Hockwoei
Malaysia20 Reviews3 helpful votesWonderfulStaff is friendly, location is outstanding
Stayed in July 2024
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