Reviews of Holiday Inn Express Hong Kong Causeway Bay by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
No. 33 Sharp Street East, Hong Kong, Hong Kong
#143 of 294 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 1189 hotel reviews
Score breakdown
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Cleanliness
8.0
-
Comfort
8.1
-
Location
9.3
-
Facilities
7.7
-
Staff
8.7
-
Value for money
7.8
-
Free Wifi
8.3
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: February 24, 2025
Ji
Philippines1 reviewExceptionalNone
I like the location. Near everything!
Stayed in February 2025
-
Reviewed: February 23, 2025
Giles
United Kingdom17 Reviews“Very convient”Excellent location
Stayed in February 2025
-
Reviewed: February 18, 2025
Di
United States1 review“The worst Holiday Inn Express I have experienced in China”The bed sheet is dirty
Very limited food
Stayed in February 2025
-
Reviewed: February 17, 2025
Rosa
United Kingdom2 Reviews“Keep up the good job in everything and maybe lower the prices for the hotel to get more customers.”Holds in the towels and pillow cases and sheets and bedding and there are not many choices of breakfast for everyone and no children’s menu.
Good for its money and good location and people and staff are very friendly and helpful and kind and it’s a super great location.
Stayed in February 2025
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Reviewed: February 14, 2025
Emily
Canada3 Reviews“Need improvement in breakfast options.”Breakfast options can be improved
location is excellent.
Stayed in February 2025
-
Reviewed: February 14, 2025
Dennis
Philippines69 Reviews5 helpful votes“good hotel in hong kong”nothing
good breakfast, affordable price, early check in allowed
Stayed in February 2025
-
Reviewed: February 11, 2025
Kien
Malaysia4 Reviews1 helpful vote“Will probably stay again when in HK next.”NA.
Located beside Times Square (exit Lane Crawford’s back door) and quiet room (29 floor). Fast internet connection. Friendly staffs.
Stayed in February 2025
-
Reviewed: February 5, 2025
Oksana
Russia14 Reviews14 helpful votesExceptionalGreat location, spacious rooms (for this city) , friendly staff
Stayed in January 2025
-
Reviewed: February 5, 2025
Cinderella
United States3 Reviews“staff are very helpful”menu change about once a week will be better
Stayed in January 2025
-
Reviewed: January 30, 2025
Robert
United States32 Reviews6 helpful votes“Excellent value for a comfortable stay”Much better than expected after reading some comment. Room good size for two, location at subway, breakfast choices include western option served in very nice restaurant, breakfast staff friendly and helpful. Reception helpful. Several elevators little waiting. I'm a consultant and stay at top Hong Kong hotels on assignment. On my own money this is a very acceptable option
Stayed in January 2025
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Reviewed: January 30, 2025
Bianca
Fiji9 Reviews2 helpful votes“Nice staff and good location but would not stay again.”Our room needs so much improvement to even be comfortable. The shower was so old that I felt gross even getting in. At this point of our trip we had been traveling for 1 month and had used shared bathroom facilities and even that was better than this shower. The carpet needs replacing because it looks like it belongs in a shed rather than a hotel room. Our towels were falling part, literally. The ends were frayed and coming apart. If you’re even considering this hotel as a semi-relaxing part of your trip, don’t. It might work as a place to just lay your head at night but that’s it.
The location is great. The staff are friendly especially the man who helped us with our bags and got a taxi for us, what a lovely natured guy!
Stayed in January 2025
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Reviewed: January 29, 2025
Lowell
United Arab Emirates19 Reviews2 helpful votesExceptionallocation
Stayed in January 2025
-
Reviewed: January 26, 2025
Erni
Malaysia7 Reviews1 helpful voteExceptionalVery happening surrounding
Easy to find.locate near causeway bay mtr station.
Stayed in January 2025
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Reviewed: January 23, 2025
Ma
Philippines9 ReviewsPleasantLimited choices on breakfast (set meal only not buffet style), no toiletries, some parts of beddings/pillows have unpleasant smell, television not working (no visuals but with sounds)
Accessible since near MTR station and mall
Stayed in January 2025
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Reviewed: January 14, 2025
Anna
Cyprus62 Reviews18 helpful votes“Great view and bed, but poor cleanliness and awful breakfast”Disgusting breakfasts — you can only choose one of four unequal options, not all of them available. I have found a hair in my food twice. It was never tasty or nutritious, just disgusting and it's not what you expect from a famous hotel chain. You beg for your coffee for minutes. The room was somewhat clean, moldy shower.
Stunning view, big room, comfortable bed.
Stayed in December 2024
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Reviewed: January 10, 2025
Chiara
United States1 reviewDisappointingThe robotic approach to customer service was unwelcoming and encouraged people to stay away. One older porter scolded my son for putting his legs on the lobby chair, while ignoring a lady fully sleeping with her legs on the chair. The breakfast was very limited and awful with only 4 options, so make sure to ask for the Starbucks or McDonalds gift cards instead.
Location
Stayed in December 2024
-
Reviewed: January 6, 2025
Miriam
United States4 Reviews“It was a very good experience. The staff”More choice for breakfast.
It was ok.
Stayed in December 2024
-
Reviewed: January 6, 2025
Christine
Philippines5 Reviews1 helpful voteExceptionalBest location. Friendly staff. Great amenities
Stayed in January 2025
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Reviewed: January 6, 2025
Brigette
Singapore2 Reviews“Excellent”NA
The property was very clean! Housekeeping well done! Also check in and checkout was efficient. I ask for high floor and you gave it to us! Will come back in October for another stay. Keep well!
Stayed in January 2025
-
Reviewed: January 5, 2025
Ariies
Malaysia4 Reviews“Pleasant, front counter staffs are very efficient.”The carpet is not quite clean, over all the cleanness is not good enough.
Location
Stayed in January 2025
-
Reviewed: January 1, 2025
Reddy
South Africa1 review“Was not pleasant”Another hotel could have been better, or even a AirBnB
Breakfast limited options, poor service. The room was smelling of smoke. Aircon settings did not work. Bathroom was bad. Had to use slippers to use the showers. I suspect the room was a disused handicaps room facility.
Stayed in December 2024
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Reviewed: December 29, 2024
Russhour
Philippines11 Reviews2 helpful votes“Not recommended”Dirty hallway, carpets are dirty, rude staff especially the restaurant.
just the location, accesible to MTR and the shopping area
Stayed in December 2024
-
Reviewed: December 22, 2024
Jenine
Philippines1 review“A very pleasant stay.”None.
Very kind staff and the rooms are spacious and clean. Good location.
Stayed in December 2024
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Reviewed: December 17, 2024
Jerlaine
Philippines4 ReviewsExceptionalOnly 4 choices for breakfast same everyday
Accessibility to train station and nearby reataurants
Stayed in November 2024
-
Reviewed: December 17, 2024
Charmaine
Singapore8 Reviews1 helpful vote“Good value for money for short stay”The extra sofa bed was not comfortable- hard and uneven. Sound-proofing can be better - the bass beat of music from next door club could be heard from the corner room.
Spacious room for family of 3 including a young child. Queen bed was comfortable. Location was excellent. Lots of food options nearby. Near MTR station. Breakfast is simple but tasty. 4 options- mostly local fare. Good for 2 days. Lots of other choices just outside the hotel.
Stayed in December 2024
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