The shampoo and conditioner left my hair kinda dry, but other than that, no complaints.

The man at the front desk was very sweet and super quick at helping us get to our rooms after the late flight from Thailand. He joked with us and offered different amenities including a wakeup call before our scheduled flight in order to catch the free bus on time. The hotel was also impeccably clean and the beds were so comfy. Overall a lovely hotel and great service due to the man at the front desk. :)

Stayed in September 2024

EXCELLENT, LARGE CHOICES AND GOOD COFFEE

Stayed in September 2024

tranquility

close to the airport

Stayed in October 2024

n/a

It is very nice and we enjoyed our stay. We would book the hotel again. It is close to the airport and has a shuttle service. The Sheraton next door has a wonderful roof terrace.

Stayed in September 2024

Stayed at many quality hotels around the world and this hotel was right up there with them. So off the top of my head, I can't think of any faults.

Lots of variety for breakfast. Check in was very efficient.

Stayed in October 2024

Expensive

Clean and close to the airport with airport shuttle bus every hour ground floor below Arrival Hall B coach station bus stop 11 or 12. Shuttle bus to Tung Chung every 30 min

Stayed in October 2024

Very convenient. Having shuttle buses go to the expo, the air port and stations

Stayed in September 2024

Location was amazing. Shuttle service was super handy

Stayed in September 2024

Nil

Good location, nice facility, friendly staff

Stayed in September 2024

Room was really small.

Location and shuttle service is great.

Stayed in September 2024

I had stayed before during quarantine and enjoyed it so I stayed there again while recovering from an illness. the room is very comfortable and staff are friendly, professional and attentive. The buffet dinner was limited choice but that was fine with me because it was done to make it affordable and you can eat there every night

Stayed in September 2024

I cant think of anything.

I was a bit worried about the commute from the airport. It was not a problem, we used the taxi service right after arrival and then when we had time (and energy) we figured out the bus service system. Metro station is 15 mins nice walk which is ok for us too. 4PSheraton is a very nice hotel overall, I appreciated the restaurant - tasty international food, very friendly staff. Will certainly come again.

Stayed in September 2024

Location Price Clean

Stayed in September 2024

The air conditioning in the bedroom was not good quality at all, bad damp smell coming out of the air vents which made my daughters allergies flair up really badly. We had to leave the door open to the hallway to get some relief. The reception staff were not very friendly but they did speak English which was a bonus. Next to a huge building site which doesn’t help.

Great facilities such as the gym/pool/restaurant and airport shuttle bus

Stayed in September 2024

It would have been better if the hotel was directly on the transit line from the airport without having to change. The metro station is not far in distance but the directions are not very clear either using Google maps or trying to ask people.

Everything was very clean, nice finishes and helpful staff

Stayed in September 2024

Hoping to see more buses service to/from airport and mrt

Location of the property and free shuttle buses to/from airport and mrt

Stayed in September 2024

It didn’t have access to a pool

Location for what we wanted to visit like the cable car

Stayed in September 2024

I wish they can provide late shuttle, so just in case we wanted to stay outside for quite sometime. Just a suggestion. I didn't like that there's no bidet in toilet. :(

I like the ON TIME free shuttle busses to MTR and Airport, its so convenient for me. I like the ambience, spacious room and and it's location in Tung Chung. Place is so peaceful, perfect to relax and chill.

Stayed in September 2024

The lack of a pool we had no where to sit and relax on a day we wanted to, when thr room was being made up. Shower facilities would have been nice to freshen up after checking out.

The friendly staff and location, the shuttle bus was very convenient

Stayed in September 2024

There is no gym or exercise area plus there entertainment on television is not for American or English travelers 95 percent of there package are in Chinese a real bugbear

Perfect location good transport to and from airport Metro etc

Stayed in September 2024

For one thing they have to address to make it really really international. Is to provide exercise or a gym area it is lacking that also there entertainment is not for Americans or English travelers since 99 per of there stations are in Chinese so this is also critical

Very nice good neighborhood

Stayed in September 2024

No gym and not a great variety of eateries nearby but hey you can’t have everything!

Comfortable room, professional staff, convenient location close to the airport if you have a morning flight, with a free shuttle bus.

Stayed in August 2024

Extend airport pickup schedule to middle, also, put the hotel sign in the pickup station, otherwise, on one know where to wait your hotel bus. Add more pickup bus in airport as your convenience.

The location is good, the room is very clean. Only thinks is the airport pickup schedule it take some time between to each bus, the latest pickup is close at 11:15p, it is a little early, also, their have no sign in pickup station, easy missing the pickup bus.

Stayed in September 2024

Grear location awesome breakfast

Stayed in September 2024

Building hallway is all carpeted making it hard to pull luggage to the room.

Well maintained property with good quality bedding, comfortable and very clean room. Size of room is not bad given it’s in Hong Kong. About 10 min shuttle ride to airport.

Stayed in September 2024