Excellent views from the hotel - don’t miss the rooftop view at night. Convenient location to the MTR (underground) and trams. Staff efficient and polite. Comfortable beds.

Stayed in April 2025

I like the fantastic view where I had my breakfast!

Stayed in March 2025

The rooftop observation deck was not available to the public for the entire duration of my stay, despite its opening hours

Everything was great! Special thanks to the manager at the bar on the 41st floor for his friendliness and attention!

Stayed in March 2025

The pool was closed for the first four days then the weather turned so we couldn't swim. It took an hour to check-in on arrival. Very noisy guests early Sunday morning down the corridor. Coffee at breakfast very ordinary.

The room service and the size of the rooms. The location of the hotel. The views from the top of the hotel and some of the rooms.

Stayed in March 2025

The bath/shower design is a bit awkward if you just want a shower.

Excellent location and harbour view. Good clean room service.

Stayed in March 2025

Room description prior to payment was different to room description after it had been paid. A view of the eastern channel is NOT a harbour view This hotel appears to have a smoking floor and the strong obnoxious smell of smoke pervades the hotel in far more places than it should, particularly via the lifts. 5th floor Chinese restaurant surprisingly poor. Rooms in need of renovation so it must be on the limits if. 5* rating.

Location and view - but only once the room type had been sorted out. Staff were helpful. View from rooftop is iconic Hong Kong/Kowloon

Stayed in March 2025

Rooms are in desperate need of updating

Stayed in February 2025

Hotel is very old rooms are small and dark too much furniture in a small room.

Stayed in March 2025

There was a disconnection of Booking.com and Grand Harbor. When I checked in “The Hotel did not have two beds and Club members waiting for me” I had to wait for one day. The next thing: After I arrived home, they told me I was overcharged Hk$495.

Stayed in March 2025

The bath/shower should be replaced with a walk in type. One slip getting out of the bath could result in serious injuries.

Excellent location and great view of the harbour

Stayed in March 2025

A little too much furniture in the room especially right in the corner obstructing access to the view and making the heavy curtains very difficult to close (minor issues but hopefully the hotel reads and does something about it)

Great location, lovely room with superb views, comfortable bed and fabulous shower. Maria in reception is a real asset to the hotel - make sure you ask her for all her fantastic ideas on what to do and how to get about.

Stayed in March 2025

bed too hard, phone kept flashing message, but no message, hotel offers late check out, but you have to fight them for it. oh, and no water containers. l expected better given l stayed in a club room on my previous visit which was very impressive.

Stayed in March 2025

Foyer reception area impressive.

Location which is why I chose it.

Stayed in March 2025

Why no water/ no amenities in the room, that was disappointing

Bed was super comfortable 😃

Stayed in March 2025

Felt like the room was a little small but mainly due to furniture arrangement. The lobby lounge bar was lacking an ambience, it felt like a refectory the way the tables were lined up.

Harbour view from a high floor room is good, and le 188 restaurant on the top floor has great views of Hong Kong central and Kowloon. Close to metro and tram stop both easy to use.

Stayed in March 2025

38.floor great view

Stayed in March 2025

Overall fine, slight annoyance could hear other rooms when running their shower/bath.

Location great, 2mins to Fortress Hill MTR, very convenient access to other locations (e.g., via Central/Admiralty). 10-15mins walk to Causeway Bay too.

Stayed in March 2025

The room does not provide water and we found out at 10 pm after checking in.

Location is great- only a 5-minute walk from Fortress Hill MTR. The room is clean and sheets are comfortable. Concierge staff are very helpful and professional.

Stayed in March 2025

Booked the room for my in law's and they could stop raving about it. Said they were shocked by the great value for money and amazing view.

Stayed in February 2025

Staff were great - Maria at front desk particularly! So nice and helpful!

Stayed in February 2025

Coffee wasnt great, also rooms are a little old fashioned, furniture too bulky and right in front of the window.

The buffet breakfast was amazing!!! So many options.

Stayed in February 2025

A little tired

Location close to trains, views

Stayed in February 2025

No suitable English TV or movie channel

Maria was excellent 👏 Room and view was fab

Stayed in February 2025

n/a

We were surprised at the variety of pillow list to choose from - this make us want to try different pillow every night. Overall facilities can be wear and tear but well kept. There's also a rooftop bar just right at the hotel.

Stayed in January 2025