None

Service is really great. I got my birthday upgrade to club floor where the view is awesome! And a tasty red wine. Our flight was cancelled due to typhoon saola, the hotel offers us the same room with almost the same price. And the next day since our flight status was still not clear, they let us check out 2 hours late without additional charge.

Stayed in September 2023

Got free upgraded at the counter. The room is huge and the bath tub is surprisingly clean! Staff are very friendly, helpful and would call you by your Surname!

Stayed in August 2023

I stayed for 3 nights 4 days but only second day with room cleaning. The third day I returned the room at 4pm but room cleaning was not performed. Also I booked for a large bed but they just provided me with two adjoining beds with gaps in between. You can only use a small bed on one side.

Convenient location. Large room with good sea view. Good breakfast and dinner buffets.

Stayed in August 2023

Noisy air conditioner in the room. I booked 2 rooms and both rooms had noisy aircon.

Exceptional view. Especially from the club lounge. Good location too. Staffs in the club lounge were very attentive and helpful.

Stayed in August 2023

slow check in process (more staff needed), gym could be better equipped, breakfast lacks more variety for 5-star (it's ok but nothing special really)

great rooms with an amazing harbour view, fantastic location, beautiful lobby area and very polite staff, nice outside pool

Stayed in August 2023

The hallway was a but dated. The lift was slow since I was on the 39th fkoor.

The view from the room. I was in a corner suite with incredible views from the living area, bedroom and bathroom

Stayed in August 2023

A bit more food variation with the later snacks would be good. Having said that staff did try to help wherever possible

View was amazing. Staff so friendly. MTR close.

Stayed in August 2023

Clean and comfortable, the temperature is perfect

Stayed in August 2023

Nice lobby

Stayed in August 2023

the location is ok - close to metro and buses. the pool works 8 am - 8 pm

The pool is nice and view from the hotel

Stayed in August 2023

Your reception staff could have been more efficient. I observed bottle-necks and long queues happened quite often. It took more than 10 minutes in average to process a check-in. The staff could have been better trained, even those at Le 1688. The room furniture was terrible! It was poorly designed! Virtually there are no drawers except the bedside tables that have drawers. They are all shelves that cannot store clothings.

Le 1688 restaurant is the best selling point. The view is excellent. The lobby is grand. The price is moderately affordable.

Stayed in August 2023

Slow lifts!

Good location

Stayed in August 2023

The room was not too spacious for 3 people.

The hotel is quite well located, 5 minutes by foot from a subway station. It was clean. The pool and the view are pretty nice.

Stayed in August 2023

No comb in my bathroom.

Great bar and wine lounge at top floor; great attitude from staff. They listen carefully and react efficiently. Very nice lobby that gives good impression. Good buffet at reasonable price.

Stayed in August 2023

It’s bit far from our work location

You can even cook as it’s like a high end apartment. The view is amazing.

Stayed in August 2023

Possibly some milk in the fridge for tea? We didn't ask and I'm sure we would have got some, but there was nothing in the fridge.

We stayed here as a quick stop over on our way back to New Zealand. It was great and had the most comfy beds ever!! We also used the pool which was great to cool down. We caught the 102 and 112 bus to the markets and the A11 bus to the airport - all of which was very easy from the hotel.

Stayed in August 2023

Very Clean and a convenient location. Loved the breakfast buffet and the best the breakfast at the 42nd floor with the beautiful amazing view of Hong Kong

Stayed in August 2023

area around the pool could be renovated

Great help of the concierge, Kathrine!! When my husband needed a doctor. (he is fine by the way).

Stayed in July 2023

Nothing

Harbour Club is good value for money- breakfast with a view of HK Harbour! Easy reach of Fortress Hill on the Metro.

Stayed in July 2023

The hotel is a bit old and the facilities could be updated in the future.

The location of the hotel was great, adjacent to Fortress Hill Station within mins of a walk, really convenient. And the view of the room was great as well, direct vision of the sea.

Stayed in July 2023

zero

Location, comfort of the room

Stayed in July 2023

carpets in bedroom could be cleaner

public areas very clean and comfortable rooms

Stayed in July 2023

One staff member at reception had a terrible attitude, we didn’t even have an issue we just asked if we can extend the stay and the man was attitude all over.

Size of the room was amazing nice and big, view was great and bed was very comfortable.

Stayed in June 2023

They didn’t have enough umbrellas to hand out to all guests. Kinda disappointing because it had rained for majority of the trip and so we had to buy our own.

The room was quite spacious and had drawers to put your stuff in. The view though, was mesmerising. Especially in the night when all the lights came on Kowloon side, it was truly magically. Although you can only see Hung Hom and Whampoa from the room, and not Tsim Sha Tsui, it’s still a really nice view. There is a button that you can click for do not disturb or if you want your room cleaned. The cleaning staff would replenish toiletries by proving new combs, dental kits, and slippers and change bed sheets every other day. The lobby is amazing, from the outside it looks like a very expensive hotel, but it was really good value for money. We didn’t do breakfast at the hotel, as we wanted to travel, but there are good few cafes and bakery shops down the road and on the way to the Fortress Hill MTR Station, which is only like 3-5 minutes walk. A very good and affordable option, at a convenient location. Will stay here again next time!

Stayed in June 2023

Minibar wasn’t restocked. Kitchen facilities in suite, but no cutlery, plates or pots.

Upgraded to a suite. Excellent harbour views. Very comfortable bed. Executive lounge excellent, with great cocktails/drinks and snacks. Breakfast was amazing, with western and Asian options.

Stayed in July 2023