The room is a bit old and dated. There are only sockets at one side of one of the twin beds. Lights aren’t properly designed - you either have most of the lights on or off at a time (ie you can’t adjust the brightness of the room by turning some lights off).

I enjoyed the swimming pool. Food at their Japanese restaurant was excellent. The room is spacious and it comes with a big bathtub. Only 5 minutes walk to the nearest tube station and 2 stops to Causeway Bay which is great.

Stayed in June 2023

Try to contract the hotel (Wancy), but Wancy is very unresponsive.

room is spacious. Staff is very helpful and polite.

Stayed in May 2023

Some waiters are more kind to European and American travelers than Asian travelers. It makes me feel really bad.

Food/View/Room are really good. It can see Victoria harbor on the roof floor.

Stayed in April 2023

the lift was pretty slow. breakfast choice would be better if it changes every few days

beautiful interiors. amazing breakfast view for sure. very helpful staffs. i lost my earbud in a taxi and the concierge went out of their way to help me to communicate with the taxi driver since I couldn’t speak cantonese. manage to get it back right before i flew off.. very grateful!

Stayed in May 2023

Friendly staff and the nice ocean view.

Stayed in May 2023

location and view

Stayed in May 2023

View from my room was good, but with setting sun. I still enjoy the stay. No big issue.

Location....take A11 bus to airport... Bus stop just a short walk from hotel maybe 200m. Cheaper than taxi, easier than MTR. A visit to the hotel skyline pavilion at 41 floor to check out HK amazing view.

Stayed in May 2023

The furniture in the Hotel room was a bit dated.

My room had a beautiful harbor view and breakfast was delicious with amazing surroundings. Friendly and helpful staff, especially at the breakfast buffet/restaurant. I also liked the bathroom, bath/shower was separated by glass. The location is superb, close to the harbor front as well as to the MTR station.

Stayed in May 2023

The view

Stayed in May 2023

Great breakfast room, excellent pool and spa

Stayed in May 2023

The design of the hotel and rooms is rather outdated, it's more classical but clean. Breakfast was just OK, the coffee quality is poor knowing it's a 5star hotel.

The room was large, had a gorgeous view on Hong Kong harbour and the city. Bed is super comfortable, wifi works very well, the toiletries in the bathroom has a great scent! The hotel is 5 min walk from the trams and subway station so it's easy to reach. View from the breakfast room is amazing!

Stayed in May 2023

There's nothing not to like about the hotel. Perhaps air-conditioning was too cold. Make sure to pack a warm jacket, if not a coat :)

The staff are amazing! They are warm, accommodating and willing to go the extra mile. They made us so welcome throughout the stay. Location of the hotel is perfect for exploring Hong Kong. Easy to get to Central or Kowloon. Locally, there are many small and lovely restaurants. You get to soak the atmosphere of the city. Highly recommend supper on the 41st floor of the hotel - the views are the best in town and food is sensational!

Stayed in May 2023

Price does not match the standard

Location is okay. Staffs are friendly, however, we expect a five star standard of cleanliness but we were a bit disappointed. rooms are a bit outdated. Pricey for this kind of standard.

Stayed in May 2023

A bit outdated room and facilities. Premium sea view room is not really a sea view.

Location near MTR Station and spacious lobby

Stayed in April 2023

large space room and bathroom , queen size bed , spacious bath tub、 front desk offer warm and nice service. highly recommended for holiday stays.

Stayed in May 2023

the room was showing signs of age, missing drawer handles and decoration needs to be refurbished

bed was very comfortable, shower was great.

Stayed in May 2023

I liked everything except the toilet got clogged once. But when we informed the front about the clogged toilet, they repaired it very quickly.

The room was spacious and the view was great!

Stayed in May 2023

the breakfast was average.

the room we got was a themed room with a rabbit character. this is not what I had in mind. I asked to change room and they upgraded to a suite! that’s a great service!

Stayed in May 2023

the receptionist were not fluent in English

relaxing , away from the urban the restaurants around also offer different foods by locals

Stayed in April 2023

3rd floor restaurant took very long time to serve, although there were only 4 of us in the restaurant.

beautiful hotel

Stayed in May 2023

fitness

clean, good locations, Nice view

Stayed in April 2023

It’s a bit dated and the tub is not separated from the shower.

The view and the staff were very helpful

Stayed in April 2023

furniture a bit old

excellent location and sea view room

Stayed in May 2023

Brekfast is rather poor given the 5*. Staff is kind but doesn’t really speak good English.

Very good location with beautiful view from the roof top. Spacious room, nice pool.

Stayed in May 2023

Breakfast choices

Good larger room

Stayed in May 2023