The room was spacious with a large desk perfect for getting some work done. Its prime location, just 2 minutes away from the MTR station and bus services, made exploring the city a breeze. Everything was spotlessly clean, adding to the comfort of our stay. A special shoutout to Tiffany, who went above and beyond to make our experience even more memorable. Highly recommend this place for anyone looking for convenience and quality service!

Stayed in March 2024

The doors in the hall way slam a lot throughout the night. Especially the cleaners rooms. They are very loud and kept us awake. Also there was mold throughout the shower.

Location, service, staff, foyer.

Stayed in March 2024

Staff were lovely and so friendly. The room was amazing!

Stayed in April 2024

the hotel is close to Fortress Hill tube station, there are shops and restaurants in the area. The room was spacious with a nice view. Breakfast is variedl

Stayed in April 2024

They have everything you need and it’s beautiful!

Everything!

Stayed in April 2024

Great hotel in a good location close to the MTR. Awesome views of Hong Kong. The bed was amazingly comfortable!

Stayed in March 2024

Nothing

Superb hotel. Well located. Book an Executive clubroom.

Stayed in March 2024

First room I got smelled like sweat, urine, and mold. Stains on interior walls and floor. It's an older hotel that definitely needs an update, it has to do better with cleaning...

Convenient location, easy access to subways. Courteous and well trained staff.

Stayed in March 2024

The staff was great but really busy sometimes you had to wait to get help. One time at check-in was 25 minutes, but they were good but so over worked

Every thing was good really close to the mtr and staff was great

Stayed in March 2024

The fitness center is great!

The restaurant above 40th floor is amazing! The view, the food, and the service are excellent!!!

Stayed in March 2024

Great location, loads of public transport around . Very comfortable rooms with amazing view

Stayed in March 2024

no bidet 🥲 and the carpets a little outdated and needs some deep cleaning..

location wise. the staffs are very attentive with all of my request and even gave us complimentary wine for my Daughter’s Graduation celebration. we had a good enough view of the harbor from our room.. bed was comfortable and clean. breakfast buffet is okay, tho after the 3rd day, I’ve grown tired with the same food/menu choices.

Stayed in March 2024

Great view from our room.

Stayed in March 2024

Construction on my floor paint smell

Great tub

Stayed in March 2024

On check-in staff was not able to book deposit. Later when i wanted to get back my laundry, i was informed that i need to pay cash for laundry otherwise i will not get back my clothes.

Stayed in March 2024

It exceeded my expectations; great value, exceptional team from the front desk to the housekeeping staff, genuine friendliness and eagerness to assist. Offering many amenities pool, gym and multiple dining options. Near to MTR station and other public transportation. It has been a great experience for my family. Would definitely recommend to any traveler (business or leisure).

Stayed in March 2024

The bathroom tapware took some getting used to! Sometimes long checkin / checkout queues.

Fantastic view and courteous staff. Staff in club lounge especially friendly and helpful. Great facilities, esp. steam room & sauna.

Stayed in March 2024

There's nothing I didn't like! if I was to be extremely picky I'd say winter time one more blanket or throw

Only 3min walk to Fortress Hill Station as well as buses great connectivity.The Habour grand exteriors impressive the standard of design you expect an exceptional hotel and wow wow wow from the door man, concierge, check in staff, quality of rooms I could go on! Everything and every staff member knowledgeable, friendly, professional all naturally going above and beyond. Breakfast was lovely all the restaurants were great. I look forward to going back. Spectacular hotel, facilities and staff. There were several staff that stood out unfortunately I did not right there names down but remember Maverick being one and a female on reception who gave me a wonderful surprise as well as another who held my room as I missed my flight! The restaurant manager on the roof, was attentive, I could go on! The entire staff on my stays should all be commended I've stayed at many 5 star hotels around the world, Harbour grand service standard was excellent!

Stayed in February 2024

Pool was closed during our stay. Note do not use debit card when booking as they will keep a hold on your card for over a month for full booking value and then charge you again at check in.

Amazing service fantastic hotel great facilities worth every penny. Views were fantastic

Stayed in February 2024

N/a

The hotel, food, staff, location and most importantly the room.

Stayed in March 2024

Gym should be better equipped (not even one good bike), why not add some good vibes by introducing vibrant coach/trainers with some action-music to attract more customers? Such a good hotel needs a good gym!

Room attendant was excellent, warm & very friendly. Good character is hard to find. Lobby staff done a great job, always helful & welcoming 24/7

Stayed in March 2024

Unfriendly staff, long wait times (over 15 mins) at check in (30+mins) and check out. Very noisy room, bad isolation to the hallway. Bathroom wasnt clean. Whole interior is dirty and outdated. View on the harbour is only from a certain angle in the superior room. All in all a big disappointment.

Location close to fortress hill, spacious room.

Stayed in March 2024

- Spacious room - 24H gym - Breakfast - Nearby mtr station, 3 minute walk

Stayed in March 2024

There is nothing that I disliked.

Excellent location close to many shops and local eateries. One block from the MTR. There is also a taxi stand right outside the lobby if you prefer to move around by cabs. Great view of the harbor on the 42nd floor . It's worth it to plan for going up to the viewing area which is only open from 5 pm to 9 pm to watch the sunset and after dark for the city neon lights. Our room on the 33rd floor although a bit dated was very comfortable and spacious by hongkong standards.

Stayed in March 2024

Not much we can think of. Did not stay long enough to explore other facilities.

All staff serviced with happy smiles and willingness to help on our occasions when needed. Absolutely spot on. The foyer looked magnificent.

Stayed in March 2024