In comparison with past visits to HK, staff in restaurant were less versed in English.

Had a club floor room. Everything we needed. Breakfast was good in the lounge, and snacks and cocktails also good in the evenings.

Stayed in November 2024

Very handy location and view of harbour.. quick walk to mtr.. a great selection of eateries nearby.. Very helpful staff

Stayed in December 2024

Swimming pool, no sunshine.

Cleanliness, comfort of rooms, friendliness of staff. 41st floor views.

Stayed in December 2024

The foyer was very hot on arrival and some noise due to preparations for an event.

Location and view from bar.

Stayed in December 2024

Bed was a bit old and sunk.

Good location with nice view.

Stayed in December 2024

Lifts, sometimes ten minutes wait. Not the best location.

Executive check in was excellent. Staff friendly and efficient

Stayed in December 2024

The restaurent on ground level (skewers). Food was of poor selection, rather tasteless and overpriced. Somewhat poor servoce too.

Everything except above.

Stayed in November 2024

Room needs renovation. Very outdated. Room a little small. Although the hotel is near the MTR station, it's still a little troublesome to push the luggage and stroller along the busy streets and uneven pavements to the hotel.

Clean. Near 7eleven and supermarket.

Stayed in December 2024

No drinking water in the room

The service of the front staff is good & helpfull and they gave me up graded room with 180 degree harbour view

Stayed in October 2024

The rooftop bar restaurant was unpleasant rowdy customers shouting g and screen in staff did nothing to ask them to quieten down. It was unpleasant. Go somewhere else

Good hotel helpful staff good size room

Stayed in November 2024

Nothing but bath plug is broken in room 3611

Near to everything like famous double decker tram in HK Island only 5 minutes walk as A11 bus to airport , both were very cheap

Stayed in November 2024

My review is for the Club rooms (High floor, 39 for me). I enjoyed my stay very much, and I will come back. The hotel has a wonderful view. The staff is very nice and helpful (Thank you, Jojo and the team). The location is great, close to MTR, Five Guys, Starbucks, and Watson. It was easy to move inside Hong Kong from this hotel. The room was great, the pillows and mattress were comfortable. The food was good, a bigger variety could have been better, but I was still satisfied with what I ate.

Stayed in November 2024

Nice service and friendly at the club lounge

Stayed in December 2024

A bit old, requires some refurbishment.

Good hotel, nice location, great view wonderful staff (Marta) who gave us a map with clear directions for sightseeing and transportation. Late check-out (2 pm) at no extra charge. Breakfast is good, but nothing special.

Stayed in November 2024

Restaurant on the 39th floor, I thought the food was rather mediocre. Considering the price (even with 20% discount as a hotel guest) was not worthwhile. I had Lobster Bisque and Sauteed Chicken for dinner. The latter dish was not hot. Both lacked taste and definitely needed salt. The Eggs Benedict I had for breakfast was almost inedible. By far the WORST Eggs Benedict I have had in 50 years. Breakfast buffet overall was fine. The kitchen quality DOES NOT meet a high class hotel standard, especially given the price. Check-in was extremely slow. There is SO MUCH paperwork at this hotel as if digitalization was unknown. Each of the guests were staying 20-30 minutes checking in. (I didn't know that I could have checked-in on the Club Floor ((41st) which probably would have been better.

Outstanding view of Hong Kong from my own room as well as from the Club Floor. Service overall was very good and the staff was helpful.

Stayed in November 2024

The sea view was tiny and blocked by its own building. The room has aged and you would see things old and broken. Due to the new hotel policies around the use of plastic in HK, toothbrushes, water and some amenities all come at an extra charge, while other hotels in HK will make the extra step to supply a different these things using other materials, for a five star hotel, I would expect the same.

The room was spacious, there was a multiple use charger for phones, a big bathtub.

Stayed in November 2024

The rooms are little bit old

The position very accesible

Stayed in November 2024

The carpet is badly stained and look rather dirty. The toilet lighting could have been better as it was a little dimmed.

Location is great as it is nearby the MTR. Staff are generally friendly and helpful including the housekeeping staff.

Stayed in November 2024

On arrival we got one king size bed whereas we specified two twin beds. But that was fixed quickly.

Even though the hotel is a bit old, the services provided were good. The breakfast was great with huge variety of food.

Stayed in November 2024

Our check in was delayed beyond 3pm, which wasn’t ideal when jet lagged after an early morning arrival, but we did get an upgrade at no extra cost to allow us into the room by 4pm.

Beautiful room, great facilities and ideal location near the MTR, buses and cafes/ restaurants.

Stayed in November 2024

Variety of food outlets

Good position

Stayed in November 2024

Room carpet was moldy and triggered my husband’s allergies. Room key card was deactivated somehow and we were locked out of our room a couple times.

Location gave easy access to MRT. Lobby area and staff were great.

Stayed in November 2024

We did not like the bathroom on our last stay (November 11-14, 2024) as my husband and I are in our 70s. We have to climb up the bathtub which is kind of "unfriendly" for seniors! We rather have the bathroom that we can walk in and take showers. The one like room 1227 that we stayed in from November 1-9, not the one we stayed in (room #807) from November 11-14, 2024.

This is the fourth time we stay with Harbour Grand. First time in 20122, second time 2017, third time November 1-9. We went for a short trip in ChinaNovember 9-11 and we return to Harbour Grand November 11-14 before leaving back home to U.S.A. We like the location which is close to the MTR. The staffs are friendly and professional. We had lunch in the Chinese restaurant with friends. Food is good.

Stayed in November 2024

Views

Stayed in November 2024

The rooms are small, it's not the liveliest neighbourhood at night

The view is great, it's conveniently located just 4 minutes walk from the metro, tram and bus

Stayed in November 2024