- Good location - Fantastic view from the roof top - Beautiful traditional-style hotel

Stayed in July 2024

There was no complimentary water. ... they can prepare wateelr in a jar if plastic is not allowed. Water is most important, i

Spacious, comfortable and the view was amazing as well as the location is great ..

Stayed in July 2024

No free water provided. Hotel hides behind government ban on plastics. All good hotels provide water in glass bottles these days everywhere around the world, this hotel is way behind

View and breakfast in the exec lounge

Stayed in June 2024

Service in the bar was very slow.

The hotel was very welcoming and the foyer was spectacular. Room was clean and comfortable.

Stayed in July 2024

Location is very good

Stayed in July 2024

None

Good location, very good breakfast, wonderful view and good food at the restaurant on the top floor.

Stayed in July 2024

Nothing

Good

Stayed in June 2024

The air conditioning in the lounge on the 41st floor, which we visited each evening was too strong.

Everything. We all enjoyed our stay.

Stayed in July 2024

The staff were friendly and willing to help when I ask questions. Breakfast was nice

Stayed in July 2024

The vanity in the bathroom is poorly designed.

The size of the room. The staffs are very helpful. The location is handy to MTR.

Stayed in June 2024

The view was great but had slight obstructions, most of the toiletries were now provided at a charges rate, hence for a 5 star hotel that wasn't the best, otherwise everything else was fantastic.

The location was excellent, close to train stations and had plenty of shops, restaurants, cafes. The check in process was smooth and the front desk lady named Gigi was very helpful and polite. The room was comfortable, clean, and matched expectations. Would stay here again.

Stayed in July 2024

The phone didn’t work well to ring local numbers and IT in room seemed dated. Free drinking water should be included if tap water is not safe to drink.

Harbour Club floor was amazing with the quality of the breakfast selection, afternoon tea, cocktail hour! The views from the restaurant was exceptional. Bed was very comfortable.

Stayed in June 2024

The window is mirror effect hence hard to see the view

Clean and comfortable

Stayed in June 2024

breakfast location staff

Stayed in July 2024

still old carpets

bigger rooms as usual in Hkg

Stayed in July 2024

No free car parking especially as I stay there very often. They used to provide free parking but this has stopped now. The car park is never full

Stayed in April 2024

The hotel is beginning to show its age. We had a couple of issues with the Inroom safe and AC.

Property is well located 2 blocks from fortress hill MTR. The hotel is essentially overlooking the water and Kowloon so there are good views. The swimming pool was nice and quite large. Sauna and steam rooms a nice addition

Stayed in July 2024

the harbor view is so-so - first, the pool, the tented tunnel and the highway and only then - the harbor; no water and toiletries in the room - only at additional costs. The administration claims that this is undercut 2024 government regulations, but These things were provided to us in other 5* hotels in Hong-Kong we stayed in before just recently.

The staff is nice and willing to help, the room interior is quite nice, a jacuzzi instead of a regular bath. Breakfast is quite nice and if sent quality for an European taste

Stayed in July 2024

The fancy looking bathroom with the round tub is very difficult to get into - the hotel do provide a small step, but it's dangerous for anybody with reduced mobility/balance.

Great customer service, excellent breakfast with options for all tastes and as much as you can eat self-serve buffet, great view over the harbour although blocked both sides by other buildings, smoking rooms available - a requirement getting harder and harder to find and my main reason for booking again and again at this hotel.

Stayed in June 2024

Room assignment could be more detailed, view with hinderance could be informed in advance.

Good location, friendly staff, rooftop deck view is magnificent.

Stayed in June 2024

Nothing

The room upgrade. Left some items in the room, these were given to me without a single item missing.

Stayed in June 2024

Its an old hotel, many things in the room are already worn and with signs of use. Many years ago for sure was an incredible hotel. The shower drain was not working well. They do not offer any toiletry products or water bottles.

Very helpful staff. Rooms are big and breakfast has many options. Rooms with good sound proof. Got room upgrade for the 40th floor. Great view!!!

Stayed in June 2024

The room’s ’harbour view’ was a bit of an exaggeration. It was just about visible from a certain angle.

Location. Friendly helpful staff. Good food. Great bar.

Stayed in July 2024

The charges are quite like laundry and the buffet.

The property is good but not for the price. Everything else was ok.

Stayed in April 2024

Mattress and pillows are soft for me.

Service: Gorgeous !! Staff are passionate about their position.Profressional and sincere attitude.Thank you for upgrading the room.The best staycation I ever have. Location : Easy to access, 3-mins walk from Fortress Hill station. Have buses and tram routes on Electric Road .For art lover, 1-min walk to "Oi!" Museum, a Grade 2 historical building from 1908. Convenient stores, restaurants , and supermarkets are all nearby. Room:Spotless and neat. Enjoying an excellent and relaxed bath time. The room is spacious with splendid harbor view.

Stayed in July 2024