It was a great experience staying at this hotel, it is close to the tourist attractions, train station and also has a wonderful view of Hong Kong.

Stayed in April 2025

The room was small and the mattress was very firm.

Very near the metro, and the promenade in Kowloon.

Stayed in April 2025

I booked this hotel because it had a great pool; not knowing that the pool was going to be closed for duration of my stay! You have to pay for water for your room - I’ve not experienced that in any hotel for years. No food or drink opportunity after 10pm. But, the buffet breakfast is excellent, the staff largely very happy, it’s very clean, excellent pillows! and although there isn’t much around the area, it’s only one stop on the subway and a few minutes to Mong Kok. Good views across the harbour when the Patio bar is open.

Stayed in April 2025

Couldn’t find light switch and WiFi didn’t connect

Stayed in March 2025

First room I was given smelled of strong stale cigarette smoke, had to go and request a new room. Room is a bit smaller than expected. This is another hotel in HK still expecting customers to pay for separately for water and amenities instead of taking the initiative to provide cans of water, a product that is available for free at bigger chains in the city like Marriot.

Good location linked to major MTR station Quick check in

Stayed in March 2025

Pool closed

The concierge was amazing!

Stayed in March 2025

everything closed after 10pm or 11pm , even connivence shops nearby, so better prepare everything u need before getting back to the room.

sea view is wonderful, it's quiet, the hotel is close to the MTR and Shopping malls.

Stayed in February 2025

Not easy to find

Nice and clean

Stayed in February 2025

They not give water in room because of plastic. But if you want to buy they can sell you in reception bottle of water in plastic . This is how to upsell.

Big size room, quite old gym, good view. Good location

Stayed in February 2025

They do not offer basics like room drinking water. You have to buy.

Great location

Stayed in February 2025

The check-in was very simple. The rooms are slightly on the smaller end but nothing too major. Can be easily used by 2 people. The reception and the staff are very helpful, the lady even upgraded one of our rooms to a super generous suite. The rooms were clean and with great views of the harbor. The Hung Hom station is right outside making it convenient to get around and there is even a 7/11 outside for midnight runs.

Stayed in February 2025

The room was cold but the management did everything to make our stay comfortable. Thank you for the service.

The location is good and shuttle bus for Tsim Sha Tsui is wonderful. The shuttle bus is always on time and you can find always a sitting place. It is so good especially when everything is crowded. We had a room with the view and it was nice to see beauty from your own room.

Stayed in January 2025

SO massive guest hotel, personnel is not able to manage well all guests.

High standardy of the room.

Stayed in January 2025

Size of the room.

Location with easy access to most of the places. Good and wide selection of breakfast, but pricing quite high.

Stayed in December 2024

After 10 pm there is no convenience store or anything alike from where to get snacks or drinks. I had an inconvenience with a staff member with poor customer service skills.

Location close to MTR, connected to a huge mall, and just a few stations away from great tourist attractions

Stayed in January 2025

It was Christmas Day and my parents and grandma joined me for breakfast, but the breakfast was really disappointing for the price we paid with limited choice and not great quality.

We got an upgrade so we got a suite with a living area, a kitchenette and a separate bedroom. It also has lovely seaview.

Stayed in December 2024

Check in very slow

Clean tidy fair price

Stayed in November 2024

Room smelt of cigarettes when we arrived, I went back to reception asking for a non smoking room & was told all of the rooms were non smoking.

Lovely room, comfortable beds, nice view, clean. Close to MTR

Stayed in November 2024

it seems the rooms reserved directly from the hotel are better than the ones on Booking or any other website. Even the staff asked your room before answering some questions. Very strange. If you book directly, you get a better service.

the location is very convenient for my working trip

Stayed in November 2024

no free bottle water, no tooth brush provided.

very good location.

Stayed in November 2024

Clean. Staff helful and the shuttle to timSha Sui

They upgraded me to a suite. The best bit was a massage chai. Saved me using the sauna

Stayed in November 2024

1) Too rigid about late check out even just to 1pm. 2) Shower head should be replaced as it’s not too dated even for a 4-star hotel.

Excellent location; reasonable pricing and good service

Stayed in November 2024

The location is great, close to the MTR station, very convenient . The room is very clean, the service is good.

Stayed in October 2024

A few issues with the room a kitchen was supplied but no power outlets and also no power outlets in the bathroom . Also no plates or utensils in the kitchen so a bit pointless .

Good for one night

Stayed in October 2024