Food is too expensive, very limited options for kids.

Stayed in April 2025

The language barrier, it was a bit difficult to communicate with some staff. Thanks to our fellow Filipinos who speaks english well.

It is was enchanting in every aspect, from the lounge, to the hallways, the lift, the bedrooms, the buffet and the park as expected.

Stayed in April 2025

- I was expecting the staff to be more knowledgeable, I asked whether there were any discounts for restaurants and I was told there were none but only later we found out that each room came with $100 voucher with a minimum spend. The housekeeping staff did not greet us and some were busy talking amongst themselves along the corridor. I expected alot more after experiencing the customer service at Japan Disneyland. - Lack of snacks and drinks for purchase.

Dinner could be better if they had served bread together with our main dishes.

Stayed in March 2025

The carpet in the room is pretty dusty.. there is no indoor Bar.

Dinner at walt cafe was fantastic. Room was spacious enough for 4 adults.

Stayed in March 2025

We love the hotel very much

Stayed in March 2025

At the time we visited, there were no simple food options, especially for children. No cafe type places for lunch. All food choices are too much/sophisticated, too formal, gor thecsfults & especially for a 3 year old. Nowhere served or seemed to have simple casual meal/snack at 3.30/4.00. Which was difficult and disappointing.

The hotel was beautiful, facilities plenty. Immaculately clean. Not too over the top with Mickey Mouse or Disney themes. Tasteful nods and subtle MM references in the beautiful decor. Rooms well appointed and comfortable. Pool & surrounding areas fantastic. Gardens etc ptetty & beautiful. Playground area simple & fun. Liked that we could still use the pool and gym, crazy golf, etc... after check out, with changing facilities showers, etc, to use before leaving.Plus dome psid for activities. There are so many positives their are too many to mention.

Stayed in March 2025

the room next to me were smoking and to move me to other room because of the kids was very slow

nice place a people

Stayed in March 2025

Dinner and breakfast price is bit high

Room is nice and clean. Hotel staff super nice and helpful. Dinner and breakfast are awesome as well.

Stayed in March 2025

Im staying 2 nights in the Frozen suite. My kids are having wonderful experience in the room. The only down side i will said is the foods serve in Kingdom lodge are the same. Main portion too small.

Stayed in February 2025

Some receptionist staff does not really friendly with guest, feel very transactional. I expect much more hospitality from disneyland

All ok

Stayed in March 2025

I loved everything

Th he staff was so very nice, understanding and patient❣️

Stayed in March 2025

The mirror facing the bed.

The shuttle bus frequency is very well planned. Also the staff are very friendly and approachable.

Stayed in February 2025

The pool was under maintainence

Room service was very good

Stayed in February 2025

The front desk staff was very friendly, helpful and patience. The arrival and check in process was very smooth. The room is warm and clean. The hotel has activities to keep the little ones occupied

Stayed in February 2025

Access to getting a snack outside the park.

The overall experience. The whole Disney bubble.

Stayed in February 2025

None

It’s giving affordable luxury

Stayed in December 2024

Limited gluten-free options on menus throughout hotel dinning. Prices are high (as you’d expect with Disney).

Lovely hotel and friendly, helpful staff as you’d expect from Disney. Good size rooms, plenty of amenities, perfect for families.

Stayed in February 2025

the pillow

the best seafood laksa

Stayed in February 2025

All of

Stayed in February 2025

The view of the sea view room is not as expected

Bus service to Disneyland

Stayed in January 2025

Only a few downsides, the outdoor pool was closed for the season and the price of food was so expensive, we couldn't afford to eat breakfast/dinner as a family at the hotel but there aren't any other options nearby other than inside the park. This would be the same for all 3 of the disneyland hotels. Still worth staying at the hotel though, just pack noodles, crackers, bread etc. Would definitely go again and maybe try Explorers Lodge next time as it looked awesome!

The hotel was fantastic! Great theme, comfortable room, close enough to Disneyland to walk instead of catching the shuttle. The indoor pool and change rooms with spa, sauna and steam room were really cool!

Stayed in January 2025

Everything

Stayed in December 2024

The room and bathroom look aged but still clean. Perhaps might need renovation in the near future. Just a feedback, nothing negative about it.

The staff were friendly and helpful. The hotel looks really pretty and magical that the kids loved it. We enjoyed our stay and will be back. Keep it up.

Stayed in December 2024

when we check out we have to wait for our luggage for long time.

very good

Stayed in December 2024