18 Hanoi Road, Yau Tsim Mong District, Hong Kong, Hong Kong
#64 of 296 hotels in Hong Kong
Guests' ChoiceBased on 562 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.0
Free Wifi
8.9
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End of dialog contentReviewed: January 20, 2024
Simonneskelchy
MalaysiaThe view of Victoria Harbour was stunning! I would definitely stay at Hyatt Regency again on my next visit to Hong Kong! :) The breakfast every day was amazing!, there was a very wide selection of food to choose from, at breakfast, from Asian to Western. I was truly impressed by their breakfast offerings. :)
Stayed in January 2024
Reviewed: January 19, 2024
Celine
United KingdomNot fully sound proof and laundry service was a bit on the pricier side.
Very clean and nice area. Mtr is right below the hotel and it’s next to mall so there’s a lot to do. Room service for food had a lot of options and quick.
Stayed in January 2024
Reviewed: January 14, 2024
Lim
MalaysiaHave to change lift to get to Lobby
Strong head shower, clean. Strategic location to food and MTR
Stayed in January 2024
Reviewed: January 9, 2024
Tee
Thailandbed condition was the only thing i hate. it gave me backache
best location, nice staffs and the atmosphere was fine
Stayed in January 2024
Reviewed: January 7, 2024
Yai
SingaporeSuper convenient location, with lots of eateries and shopping around. Hotel has direct access to train station as well.
Stayed in December 2023
Reviewed: January 4, 2024
Kim
IndonesiaStaff not friendly. Difficult to find taxi, no staff who can help. The shower in the swimming pool doesn't work.
Good location, near to MTR station & shopping center. Clean & quiet room.
Stayed in December 2023
Reviewed: January 1, 2024
Ali
IndiaBit crowded in the area especially on weekends. Breakfast spread never changed and staff could be more attentive.
Location is fantastic. Very central. Connected to a mall and MRT station. Rooms are spotless & silent, spacious.
Stayed in December 2023
Reviewed: January 1, 2024
Alan
AustraliaNothing bad really
Great location Big room Helpful staff Good breakfast
Stayed in December 2023
Reviewed: January 1, 2024
Carolina
PhilippinesLocation
Stayed in December 2023
Reviewed: December 28, 2023
Lee
SingaporeThe hotel breakfast was disappointing. On our last night we decided to try the hotel breakfast at a super discounted price because we are hotel guest. To our surprise, a 5 stars hotel like hyatt regency serve very limited choices for breakfast. Lucky we decided to try and pay for only for one day. Rather disappointing though.
The location of this Hotel is good. Right in front of the hotel entrance is East Tsim Sha Tsui MTR exit (N1 and N2). Can also take Exit D1 from Tsim Sha Tsui MTR (Tsun Wan line) to reach the hotel. K11 Art Mall is right beside the hotel. And it is walking distance (abt 10min) to K11 Musea and Habour City. There is many eatery places around this hotel too.
Stayed in December 2023
Reviewed: December 23, 2023
Grace
United StatesSuper helpful and friendly staff.
Stayed in December 2023
Reviewed: December 13, 2023
Lavimonh
LaosRoom size
Location
Stayed in December 2023
Reviewed: December 13, 2023
Lytton
Chinawait too long for the room
location and breakfast great
Stayed in October 2023
Reviewed: December 10, 2023
Olivier
Hong Kongbasic food in the club lounge, some of the lifts were not working or taking you up your floor but then not opening the doors so I had to go back down again and try another lift, not a pleasant experience.
very well located in TST district and directly connected to a shopping Mall and a MTR train station. Staff were very helpful and polite and the views from the club lounge were nice.
Stayed in October 2023
Reviewed: December 10, 2023
Dey
SingaporeDaily breakfast buffet are great but the dishes are 90 to 95% similar for 5 day stay. Too bored for my taste buds.
Thanks to the service crews that provide comfortable, clean bed and room. Rest room are clean. Great location to MTR and shopping malls. Good for family.
Stayed in December 2023
Reviewed: December 2, 2023
Kim
NetherlandsGym is a bit small
Location. Pool. Room. Service
Stayed in November 2023
Reviewed: November 29, 2023
Anna
AustraliaThe Reception area can be a bit more welcoming.
Just a 35 min taxi ride to the hotel and taxi fare is reasonable. Very close to the MTR (underground) entrance. We use mainly MTR to other places; we find Hyatt’s location is unbeatable. The king bedroom is spacious. Mattress is quite firm to our liking. The selection of foods is more than adequate for breakfast. We thank all the staff - Reception, Restaurant, Housekeeping and Baggage Services. You are courteous, friendly and helpful and that make our stay enjoyable. Special mention of Arthur who helped us check out. He explained everything very clearly.
Stayed in November 2023
Reviewed: November 23, 2023
Feng
ChinaBed was not very comfortable
The location is good. Very convenient
Stayed in November 2023
Reviewed: November 23, 2023
Wen
United Stateslocation is good; staff are nice and helpful; room is clean
Stayed in October 2023
Reviewed: November 18, 2023
Clara
Singapore** Forgot to add that I wasn’t able to amend my booking to add an additional night so I had to book an extra night ** The check-in process took rather long for some odd reason and the entrance to hotel was rather inconspicuous. My Uber dropped me off at the ground floor and I had to take my own luggage up to the check in counter. Perhaps this could’ve been done better with the concierge on the ground floor helping with the luggages.
The location was superb. The Tsim Sha Tsui (TST) station is located in the basement level, just underneath the hotel. The TST station is also linked to the East TST station which is linked to the K11 MUSEA mall - can’t get any better location than this. There’s also a lot of shopping in the underground levels and MTR stations.
Stayed in November 2023
Reviewed: November 18, 2023
Clara
SingaporeThe check-in process took rather long for some odd reason and the entrance to hotel was rather inconspicuous. My Uber dropped me off at the ground floor and I had to take my own luggage up to the check in counter. Perhaps this could’ve been done better with the concierge on the ground floor helping with the luggages.
The location was superb. The Tsim Sha Tsui (TST) station is located in the basement level, just underneath the hotel. The TST station is also linked to the East TST station which is linked to the K11 MUSEA mall - can’t get any better location than this. There’s also a lot of shopping in the underground levels and MTR stations.
Stayed in November 2023
Reviewed: November 13, 2023
Thanaphak
Thailandbad sould prove
Stayed in November 2023
Reviewed: November 12, 2023
Rachel
United StatesNo complaints
The buffet breakfast was outstanding
Stayed in November 2023
Reviewed: November 4, 2023
Vipinkumar
IndiaThe support from the property and Booking.com in unforseen event is exceptional.
Stayed in October 2023
Reviewed: October 22, 2023
Joo
SingaporeA good location. Easy transport to many places whether by car or public transport.
Stayed in October 2023
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