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  4. Reviews of Hyatt Regency Hong Kong Tsim Sha Tsui

Reviews of Hyatt Regency Hong Kong Tsim Sha Tsui This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

18 Hanoi Road, Yau Tsim Mong District, Hong Kong, Hong Kong

#64 of 296 hotels in Hong Kong

Guests' Choice

Review Score

Based on 562 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.0

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: January 20, 2024

    10
    I love the location, the view from the room, the hotel facilities, and the wonderful hospitality!
    • Leisure trip
    • Family with young children
    • Twin Room with Harbor View
    • Stayed 6 nights

    The view of Victoria Harbour was stunning! I would definitely stay at Hyatt Regency again on my next visit to Hong Kong! :) The breakfast every day was amazing!, there was a very wide selection of food to choose from, at breakfast, from Asian to Western. I was truly impressed by their breakfast offerings. :)

    Stayed in January 2024

  • Reviewed: January 19, 2024

    10
    Had the best experience and staffs were very helpful and patient. Rooms were very clean and they provided housekeeping e
    • Leisure trip
    • Solo traveler
    • Corner Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not fully sound proof and laundry service was a bit on the pricier side.

    Very clean and nice area. Mtr is right below the hotel and it’s next to mall so there’s a lot to do. Room service for food had a lot of options and quick.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    9.0
    Excellent TST experience
    • Leisure trip
    • Travelers with friends
    • King Room with Harbor View
    • Stayed 3 nights
    • Submitted from a mobile device

    Have to change lift to get to Lobby

    Strong head shower, clean. Strategic location to food and MTR

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    bed condition was the only thing i hate. it gave me backache

    best location, nice staffs and the atmosphere was fine

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Corner Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Super convenient location, with lots of eateries and shopping around. Hotel has direct access to train station as well.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Good hotel
    • Leisure trip
    • Family with young children
    • King Room with Harbor View
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff not friendly. Difficult to find taxi, no staff who can help. The shower in the swimming pool doesn't work.

    Good location, near to MTR station & shopping center. Clean & quiet room.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    Excellent experience. A tad expensive, but well worth it for location and comfort.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Bit crowded in the area especially on weekends. Breakfast spread never changed and staff could be more attentive.

    Location is fantastic. Very central. Connected to a mall and MRT station. Rooms are spotless & silent, spacious.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing bad really

    Great location Big room Helpful staff Good breakfast

    Stayed in December 2023

  • Reviewed: January 1, 2024

    8.0
    Satisfied
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Awesome stay afterall. The location is great, walking distance to most places. Rooms are big and clean. The staff speak
    • Leisure trip
    • Family with young children
    • Corner Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel breakfast was disappointing. On our last night we decided to try the hotel breakfast at a super discounted price because we are hotel guest. To our surprise, a 5 stars hotel like hyatt regency serve very limited choices for breakfast. Lucky we decided to try and pay for only for one day. Rather disappointing though.

    The location of this Hotel is good. Right in front of the hotel entrance is East Tsim Sha Tsui MTR exit (N1 and N2). Can also take Exit D1 from Tsim Sha Tsui MTR (Tsun Wan line) to reach the hotel. K11 Art Mall is right beside the hotel. And it is walking distance (abt 10min) to K11 Musea and Habour City. There is many eatery places around this hotel too.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Super helpful and friendly staff.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    9.0
    Wonderful . Great location
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room size

    Location

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    a hotel to recommend
    • Business trip
    • Group
    • King Room
    • Stayed 4 nights

    wait too long for the room

    location and breakfast great

    Stayed in October 2023

  • Reviewed: December 10, 2023

    8.0
    great place, nice stay
    • Leisure trip
    • Solo traveler
    • King Room with Harbor View - Club Access
    • Stayed 6 nights

    basic food in the club lounge, some of the lifts were not working or taking you up your floor but then not opening the doors so I had to go back down again and try another lift, not a pleasant experience.

    very well located in TST district and directly connected to a shopping Mall and a MTR train station. Staff were very helpful and polite and the views from the club lounge were nice.

    Stayed in October 2023

  • Reviewed: December 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Daily breakfast buffet are great but the dishes are 90 to 95% similar for 5 day stay. Too bored for my taste buds.

    Thanks to the service crews that provide comfortable, clean bed and room. Rest room are clean. Great location to MTR and shopping malls. Good for family.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    9.0
    I would definitely stay here again
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Gym is a bit small

    Location. Pool. Room. Service

    Stayed in November 2023

  • Reviewed: November 29, 2023

    9.0
    Our Number One Choice of Hotels in Hong Kong
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights

    The Reception area can be a bit more welcoming.

    Just a 35 min taxi ride to the hotel and taxi fare is reasonable. Very close to the MTR (underground) entrance. We use mainly MTR to other places; we find Hyatt’s location is unbeatable. The king bedroom is spacious. Mattress is quite firm to our liking. The selection of foods is more than adequate for breakfast. We thank all the staff - Reception, Restaurant, Housekeeping and Baggage Services. You are courteous, friendly and helpful and that make our stay enjoyable. Special mention of Arthur who helped us check out. He explained everything very clearly.

    Stayed in November 2023

  • Reviewed: November 23, 2023

    9.0
    Overall, satisfied
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was not very comfortable

    The location is good. Very convenient

    Stayed in November 2023

  • Reviewed: November 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    location is good; staff are nice and helpful; room is clean

    Stayed in October 2023

  • Reviewed: November 18, 2023

    9.0
    Great location but check-in process could be improved
    • Leisure trip
    • Family with young children
    • King Room with Harbor View
    • Stayed 4 nights
    • Submitted from a mobile device

    ** Forgot to add that I wasn’t able to amend my booking to add an additional night so I had to book an extra night ** The check-in process took rather long for some odd reason and the entrance to hotel was rather inconspicuous. My Uber dropped me off at the ground floor and I had to take my own luggage up to the check in counter. Perhaps this could’ve been done better with the concierge on the ground floor helping with the luggages.

    The location was superb. The Tsim Sha Tsui (TST) station is located in the basement level, just underneath the hotel. The TST station is also linked to the East TST station which is linked to the K11 MUSEA mall - can’t get any better location than this. There’s also a lot of shopping in the underground levels and MTR stations.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Great location but check-in and entrance could be improved
    • Leisure trip
    • Family with young children
    • King Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    The check-in process took rather long for some odd reason and the entrance to hotel was rather inconspicuous. My Uber dropped me off at the ground floor and I had to take my own luggage up to the check in counter. Perhaps this could’ve been done better with the concierge on the ground floor helping with the luggages.

    The location was superb. The Tsim Sha Tsui (TST) station is located in the basement level, just underneath the hotel. The TST station is also linked to the East TST station which is linked to the K11 MUSEA mall - can’t get any better location than this. There’s also a lot of shopping in the underground levels and MTR stations.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    bad sould prove

    Stayed in November 2023

  • Reviewed: November 12, 2023

    9.0
    Great short stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    No complaints

    The buffet breakfast was outstanding

    Stayed in November 2023

  • Reviewed: November 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights

    The support from the property and Booking.com in unforseen event is exceptional.

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    A good location. Easy transport to many places whether by car or public transport.

    Stayed in October 2023

Showing 76 - 100

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