hotel is a little tired and very mass market, huge turnover of people and vehicles. Reception area is small and old fashioned, bar area tries hard but is very old fashioned, breakfast was ok but nothing special. Poll is ok but you cant take drinks out there so sterile. Gym is small

Good location, rooms are good size and clean, bed very comfortable, quiet, great views of harbour

Stayed in April 2025

Air conditioners were too cold and made the lobby , Resturant and Tiffany’s Bar experience unfomfortable.

Stayed in March 2025

The hotel was beautiful, but we booked it over others, like the more conveniently placed Shangri-la, for the pool facilities. It was a disappointment that the hotel did not inform us before, or on arrival, that this area was closed off for maintenance. Once discovered they did offer organising access to a pool in the adjacent 4-star hotel but it was not convenient or as good.

We had a harbour view room, and it was spectacular at night even if the tallest buildings on the island were obscured by another building. The room was the standout in cleanliness and comfort. The bed linen and pillows were arguably the best ever experienced from many years of travel. The breakfast buffet we found expensive as all we ate was a bowl of cereal and some bacon and eggs, however if you are after a spectacular spread, and very hungry it was worth it.

Stayed in March 2025

Needs a new mattress and bedroom was rather tired and in need of a refresh.

Stayed previously. Great location. Lovely helpful staff

Stayed in March 2025

Nothing

Location and facilities

Stayed in March 2025

Room amenities

Location

Stayed in March 2025

Great business hotel, and good location. Staff all very friendly and accommodating.

Stayed in February 2025

The view was absolutely stunning. We celebrated my wife’s birthday in this hotel. We were allowed to check in earlier. However, upon check in, they gave a birthday card addressed to me and not my wife. The housekeeping staff were very nice and efficient.

Stayed in January 2025

The facilities lil old & deposits required

The stuff were cooperative & sweet

Stayed in February 2025

View. Service. Bed.

Stayed in February 2025

We were given a room that is right next to an exit with cleaning trolleys parked in-front. Having to look at cleaning trolleys every time you exit/return to room is not a good sight.

Room was very well maintained and the staffs friendly and welcoming. Very enjoyable stay.

Stayed in January 2025

staff were confused whether they have to charge for extra bed even though it was already clear from our booking. Eventually they arg d not to charge extra.

Comfortable room

Stayed in January 2025

We didn't book the breakfast as we considered the price too high. This gave us an opportunity to explore the local businesses who offer breakfast and also got us out of the hotel earlier to start our day.

The proximity to the promenade, the comfortable beds and strong massaging shower head. The staff were very attentive and well informed when providing local travel advice.

Stayed in January 2025

Its bigger rooms and comfort are a winner. Whilst the hotel is older it is well maintained with excellent staff and functional facilities.

Stayed in January 2025

Good location to the underground and restaurants. Waterfront with a view of Hong Kong Island is right next door. Great shower and comfortable bed. Unfortunately the Nespresso machine was not working too well so we had to fiddle with it to get any coffee at all. We were able to check in a little bit earlier due to a room been ready for use.

Stayed in January 2025

Breakfast in the basement lounge was very disappointing . Actually the selection of food was very average. We chose to go to cafe M for breakfast. The service there was excellent. Geraldine was very attentive when a coffee was dropped by another staff member.. Lucia was excellent in the basement lounge. We were very disappointed to find the Chairmans lounge had been moved to the basement. We didn’t find the ambience particularly inviting.. Lucia was attentive, friendly kind and prompt with service and greeted us with a smile and genuine hello every time we came in. A definite asset to your business.

Stayed in January 2025

Unfortunately our room dont have a bathtub :(

Spacious room and big bed. And also love the location

Stayed in December 2024

Club Lounge are now at the basement (let’s say cellar with no wondow) it is senseless to book this upgrade

Lage und Service

Stayed in December 2024

The room was too cold, even with heating on at the living room, as it seemed that the air conditioning in the room part was not working properly

Staff was great, view is super nice, and all very comfortable as you would expect.

Stayed in December 2024

it was ok even if a bit far from the center

Stayed in November 2024

You can see that hotel is not very new.

Almost all perfect. Location, cleaned, personell.

Stayed in October 2024

We couldn’t buy breakfast at the hotel because we didn’t buy it when we booked the room. We stayed 3 nights following a cruise and had to go elsewhere to have breakfast each morning.

Location, cleanliness, and quality of the facility.

Stayed in November 2024

The breakfast did not meet my expectations for a hotel with such high standards. There was often a queue in the morning, and they did not provide freshly squeezed orange juice. Additionally, the eggs for the omelets were made from a liquid synthetic mix. I expected a higher standard and quality.

Great location overlooking the harbour. Ideal for sightseeing, close to the ferry crossing to the city centre. Also adjacent to a local area with good restaurants and bars, which was nice to experience.

Stayed in November 2024

The pillows were not firm (we had to ask for firmer ones), and they charged for shower caps. For a hotel that costs as much as this one does, charging 5$HK is nickel and diming and seems really unnecessary at a luxury hotel like this one. Also, the rooms are dated and don’t have any usb ports. In 2024, that seems odd.

Great view of the harbor, bed linen very comfortable, and location was fabulous.

Stayed in October 2024