Getting a bit dated, requires modernization

Harbor view and nice walk to K11 mall and musea

Stayed in October 2023

The fact that I couldn't change my dates as I had a family emergency and had to leave the hotel early. And booking.com stated I needed to contact the property but the property told me booking.com should have resolve this. So I won't be booking anything on booking.com again.

Everything was great!

Stayed in September 2023

Just the bathtub. Showering space would have been better. I don't like to step over the edge of the bathtubs risking slipping. Plus, my son is still small. He had a hard time climbing in and out of the tub.

The view was nice. The room was good, except for the bathtub as I like showers more. Bathtubs are a hazard waiting to happen. But the water pressure was very good. The staffs were very friendly. The location of the hotel is very good. Rooms are kept very clean. Public area all very clean. Unfortunately, we didn't have a chance to try the restaurants. Will have to on our next trip.

Stayed in September 2023

Not many vegetarian options in breakfast

Stayed in September 2023

Facility is a bit old

Location; Staff; free Shuttle bus

Stayed in September 2023

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Stayed in July 2023

cleaning and breakfast

the room was clean and the view was wonderful , location is in good area and the breakfast was so nice

Stayed in August 2023

Harbour View from my room 5 min walk from TST station Tiffany's bar and resto in the lobbys

Stayed in September 2023

NOTHING

Good Keep it up

Stayed in August 2023

Chek in staff

The location and breakfeast

Stayed in July 2023

The lunch and dinner at coffeehouse offer only buffet style. The choice of food items for a la carte is very limited and it leaves me with little choice of items from the menu during typhoon Saola.

The room is spacious, front office staff is friendly and patient in handling my requests. Location is good and room is cleaned and well maintained.

Stayed in September 2023

The pool area needs updating

Rooms are incredibly comfortable with wonderful views Staff are wonderful too

Stayed in August 2023

We were in a club room which was a great experience. Wonderful staff and facilities. Great view of the harbour.

Stayed in August 2023

The staff

The location and the cleanliness

Stayed in August 2023

some staff were not attentive

Room was quiet,

Stayed in August 2023

Room was a bit small, but it is Hong Kong

Location was good. Very nice views. Excelent Lounge team and concierge team

Stayed in August 2023

Food could be better, staff very nice

Good hotel to stay for a few days. many bars and restaurants nearby

Stayed in July 2023

Shower over the bath and bathroom very dark. The television did not have good reception and would often freeze.

Nice breakfast and comfortable bedroom

Stayed in July 2023

The room is small and the bridge blocked the view……

Location is convenience for travelers.

Stayed in June 2023

We have seen the lift closed on a few people as the doors sensor is not reacting. It happened to us too and it took a lot of force to prise the doors open with someone caught between them. This needs to be fixed asap as it's very dangerous. The doors shut on my 66 year-old dad but it could have been my 84 year-old Grandma.

Amazing view, great service, comfortable bed, strong shower and fluffy towels. We loved the pillow menu which allowed us to have a great nights sleep. It's great to have coffee in the room too. We also like the location so close to the Avenue of the Stars.

Stayed in July 2023

Some of them are No smile like angry face

Good point is counter staff

Stayed in July 2023

It was as comfortable as before staying at intercontinental. but there is one thing that makes us very angry. After a night out with friends and having fun, when we came back to the hotel, the taxi charged us much more. We couldn't understand the taxi driver and when we asked for help from the hotel reception staff, instead of helping us, the staff laughed at us saying that you have already drunk, that's why what happening. I have stayed at many intercontinental hotels in other countries before, but I have never seen such an employee, and the employee refused to check in because of us. Due to this incident, we are disappointed with our stay and hope to pay attention to the attitude of our employees in the future.

Stayed in July 2023

Nothing

Location and breakfast

Stayed in July 2023

The variety of breakfast food items were a bit disappointed

Stayed in July 2023

The breakfast buffet - although big with many Asian dishes was a disappointment. Bacon was precooked and rubbery, each day offered the same basic fresh fruit choices and there was no a la carte menu for fresh cooked items. The coffee also left much to be desired. Given the price, breakfast did not meet expectations.

The Harbour rooms have an excellent view and housekeeping was of a high standard. The location is good for visiting nearby museums and walking to the ferry terminal.

Stayed in July 2023