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  4. Reviews of Le Prabelle Hotel

Reviews of Le Prabelle Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

372 Portland Street, Mong Kok, Yau Tsim Mong District, Hong Kong, Hong Kong

#81 of 294 hotels in Hong Kong

Guests' Choice

Review Score

Based on 397 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.2

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: November 20, 2024

    10
    It was nice hotel and friendly
    • Leisure trip
    • Solo traveler
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No

    Location nearby MTR station

    Stayed in November 2024

  • Reviewed: November 15, 2024

    10
    Great stay! I would definitely recommend to friends and stay here again.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, courteous and friendly staff and close to shopping and food.

    Stayed in November 2024

  • Reviewed: November 14, 2024

    3.0
    Don’t book here if you care about your health.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Mold in 5 different rooms. Staff tried to accomodate however every room had mold in the shower and sink. The facilities have not been cleaned for months. Staff member would not allow a cancellation and refund.

    Great location, 2 minute walk to Prince Edward station and joins Nathan Road.

    Stayed in November 2024

  • Reviewed: November 1, 2024

    10
    Worth It!
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    24 hours concierge and working elevator, free bottled water, spacious, clean, and comfy room. The Family Room consists of two bathrooms (1 toilet only and 1 toilet with shower).

    Stayed in October 2024

  • Reviewed: October 17, 2024

    10
    It’s a great option to have a group of 5 to be staying in the same room,
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The environment is abit noisy

    The location was great

    Stayed in October 2024

  • Reviewed: October 8, 2024

    10
    Exceptional
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We were very grateful that the staff were so helpful. The room was really clean and comfortable. It was a great location. The MTR is just around the corner. Highly recommended as a place to stay.

    Stayed in October 2024

  • Reviewed: October 7, 2024

    10
    Nice hotel and money worth.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I like to have a safe in my room.

    The hotel is close to shopping mail and has a lot restaurants near by.

    Stayed in October 2024

  • Reviewed: September 10, 2024

    10
    Best choice hotel in HK. ❤️
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Thank you very much for clean room and comfy bed, and helping from staffs with service mind.

    Stayed in September 2024

  • Reviewed: September 6, 2024

    10
    Our stay at Le Prabelle was pleasant! Would recommend to anyone that wants to explore Kowloon!
    • Leisure trip
    • Family with young children
    • Quadruple Suite
    • Stayed 6 nights

    It would helpful to have some gym facilities in the hotel.

    The staff was extremely helping throughout our stay there. The rooms are kept in a very pristine condition and are very comfortable to live in. The location of the hotel allowed us to explore the Mongkok area well!

    Stayed in August 2024

  • Reviewed: September 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    We needed to photocopy documents and the staff offered to do it for $10.00 per page, which we thought was a little steep. We asked three members of staff but none could recommend anywhere else to do this.

    Very clean, quiet, nice room.

    Stayed in September 2024

  • Reviewed: August 19, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Premier King Room
    • Stayed 2 nights

    can't even provide additional bottles of drinking water during the midnight

    location is good, near to bus stops easy access to the airport

    Stayed in August 2024

  • Reviewed: August 7, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing views. Good location. Very clean. Would stay again.

    Stayed in July 2024

  • Reviewed: July 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    So far everything was awesome. We notice though that the VIP Room did not have a full length mirror. Aside from that small detail everything was great.

    We had a wonderful stay at Le Prabelle. Everything was great, the location, the staff, the room. We were even given an upgrade to a VIP Room, the room was spacious and the view from the 25th floor was awesome. The room is tidied up everyday.

    Stayed in July 2024

  • Reviewed: July 14, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    nothing

    This should be the best hotel i've ever stayed in Hong Kong. Its close to the Prince Edward MTR station. While there is no expectation for a spacious room, its still quite roomy for 2 persons. I will definitely stay here in future trips to hong kong.

    Stayed in July 2024

  • Reviewed: June 27, 2024

    10
    This is my second time staying in this hotel, no any other better choice.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Value for money

    Quiet, clean, secure and central location. Very supportive staff

    Stayed in June 2024

  • Reviewed: June 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    None.

    Very accessible and always clean.

    Stayed in June 2024

  • Reviewed: June 16, 2024

    3.0
    Below average
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    They dont have plates, bowl if you want to eat something in our room. They dont change bedsheet every day, just reverse it. I need to leave a note for that. If you drop something they leave a note that if you dont clean we will charge you for that. Beds are very small.

    Near to metro and bus stop

    Stayed in June 2024

  • Reviewed: June 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, good sized and clean rooms for HK and friendly staff.

    Stayed in June 2024

  • Reviewed: June 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier King Room - Disability Access
    • Stayed 9 nights
    • Submitted from a mobile device

    Good location and very kind and helpfull staff

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was perfect. Located near the stations, nice staff, very clean, fast WiFi.

    Stayed in May 2024

  • Reviewed: March 24, 2024

    5.0
    Unexpected surprise
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No facilities whatsoever. Reception was on the 7th floor and was small and needed updating. Toilets by reception was unimpressive. All that was available in the hotel was your room, and that was it! Wash hand basin was in the main bedroom area and not in the toilet. Curtains were dirty when we arrived. I had to ask for it to be changed. Under the rim of the wash hand basin was dirty. Watch out that you need to pay 1000hkd by credit card or cash as a deposit just in case of damage. Its in their terms and conditions. They refund your credit card two weeks after your stay. We saw nothing in the bedrooms that could possibly be damaged. Our room allocation was 23rd floor! My wife was terrified. There was no view at this height except for residential tower blocks!

    Located in a bustling area. Complementary bottled water and toiletries. Very close to bus and MTR station.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    10
    Convenient location, comfortable..
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lift lobby leading to the room was a little narrow, but this is Hong Kong.

    Accommodating in allowing for slight early check in. The concierge was very friendly and always helped to open the main doors without fail. Rooms were very clean and the beds were comfy.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    Just staid there for a whole month. Location: 4 Subway lines in walking distance (2/8, 1, 4, 7) 2 of those reachable via elevator to hotel basement SEG Center is across the road Facilities: Fitness room (F36) Enjoy the treadmill views, they are great! Be aware, free weights are lacking. 2 high quality, full featured towers make up well. Washing machine on the terrace (F31). Everything required is there for free. Staff: Many speak fluent English. this is a rarity in Shenzhen. Super helpful and friendly. Special tanks to Johnathan the general Manager. WIFI: Hotel has a great internet connection for free. Still you will require VPN for "western" Services. This is a general limitation that applies to ALL Hotels in Shenzhen. There are no more exceptions from the "big firewall". Rooms: Clean, great pillows and matraces If you can grab a high floor do it, the views are great. King rooms do have better views than twin rooms.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    10
    Nice hotel in Mongkok area
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean room and very spacious Staff are nice Good Lobby at ground floor Reception at 7th floor Very near to everything - restaurants, trains, shops, markets etc

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Very good room and good view , staff are very friendly
    • Leisure trip
    • Travelers with friends
    • Quadruple Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No

    Good Hotel for friends group

    Stayed in January 2024

Showing 151 - 175

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