372 Portland Street, Mong Kok, Yau Tsim Mong District, Hong Kong, Hong Kong
#81 of 294 hotels in Hong Kong
Guests' ChoiceBased on 397 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.1
Facilities
8.2
Staff
9.0
Value for money
8.2
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 20, 2024
Wing
United StatesNo
Location nearby MTR station
Stayed in November 2024
Reviewed: November 15, 2024
Randy
United StatesClean, courteous and friendly staff and close to shopping and food.
Stayed in November 2024
Reviewed: November 14, 2024
Hoang
AustraliaMold in 5 different rooms. Staff tried to accomodate however every room had mold in the shower and sink. The facilities have not been cleaned for months. Staff member would not allow a cancellation and refund.
Great location, 2 minute walk to Prince Edward station and joins Nathan Road.
Stayed in November 2024
Reviewed: November 1, 2024
Cindy
PhilippinesNone
24 hours concierge and working elevator, free bottled water, spacious, clean, and comfy room. The Family Room consists of two bathrooms (1 toilet only and 1 toilet with shower).
Stayed in October 2024
Reviewed: October 17, 2024
Yi
SingaporeThe environment is abit noisy
The location was great
Stayed in October 2024
Reviewed: October 8, 2024
Gcjfs
AustraliaWe were very grateful that the staff were so helpful. The room was really clean and comfortable. It was a great location. The MTR is just around the corner. Highly recommended as a place to stay.
Stayed in October 2024
Reviewed: October 7, 2024
Fai
CanadaI like to have a safe in my room.
The hotel is close to shopping mail and has a lot restaurants near by.
Stayed in October 2024
Reviewed: September 10, 2024
Phattira
ThailandNone
Thank you very much for clean room and comfy bed, and helping from staffs with service mind.
Stayed in September 2024
Reviewed: September 6, 2024
Daphne
United StatesIt would helpful to have some gym facilities in the hotel.
The staff was extremely helping throughout our stay there. The rooms are kept in a very pristine condition and are very comfortable to live in. The location of the hotel allowed us to explore the Mongkok area well!
Stayed in August 2024
Reviewed: September 3, 2024
Christopher
United KingdomWe needed to photocopy documents and the staff offered to do it for $10.00 per page, which we thought was a little steep. We asked three members of staff but none could recommend anywhere else to do this.
Very clean, quiet, nice room.
Stayed in September 2024
Reviewed: August 19, 2024
Mei
Malaysiacan't even provide additional bottles of drinking water during the midnight
location is good, near to bus stops easy access to the airport
Stayed in August 2024
Reviewed: August 7, 2024
Martti
EstoniaAmazing views. Good location. Very clean. Would stay again.
Stayed in July 2024
Reviewed: July 23, 2024
Anna
PhilippinesSo far everything was awesome. We notice though that the VIP Room did not have a full length mirror. Aside from that small detail everything was great.
We had a wonderful stay at Le Prabelle. Everything was great, the location, the staff, the room. We were even given an upgrade to a VIP Room, the room was spacious and the view from the 25th floor was awesome. The room is tidied up everyday.
Stayed in July 2024
Reviewed: July 14, 2024
Shawn
Singaporenothing
This should be the best hotel i've ever stayed in Hong Kong. Its close to the Prince Edward MTR station. While there is no expectation for a spacious room, its still quite roomy for 2 persons. I will definitely stay here in future trips to hong kong.
Stayed in July 2024
Reviewed: June 27, 2024
Chi
AustraliaValue for money
Quiet, clean, secure and central location. Very supportive staff
Stayed in June 2024
Reviewed: June 18, 2024
Jbc13
PhilippinesNone.
Very accessible and always clean.
Stayed in June 2024
Reviewed: June 16, 2024
Mohit
IndiaThey dont have plates, bowl if you want to eat something in our room. They dont change bedsheet every day, just reverse it. I need to leave a note for that. If you drop something they leave a note that if you dont clean we will charge you for that. Beds are very small.
Near to metro and bus stop
Stayed in June 2024
Reviewed: June 9, 2024
Cristian
VietnamGreat location, good sized and clean rooms for HK and friendly staff.
Stayed in June 2024
Reviewed: June 4, 2024
Jessica
NetherlandsGood location and very kind and helpfull staff
Stayed in May 2024
Reviewed: May 11, 2024
Agnieszka
PolandEverything was perfect. Located near the stations, nice staff, very clean, fast WiFi.
Stayed in May 2024
Reviewed: March 24, 2024
Andrew
United KingdomNo facilities whatsoever. Reception was on the 7th floor and was small and needed updating. Toilets by reception was unimpressive. All that was available in the hotel was your room, and that was it! Wash hand basin was in the main bedroom area and not in the toilet. Curtains were dirty when we arrived. I had to ask for it to be changed. Under the rim of the wash hand basin was dirty. Watch out that you need to pay 1000hkd by credit card or cash as a deposit just in case of damage. Its in their terms and conditions. They refund your credit card two weeks after your stay. We saw nothing in the bedrooms that could possibly be damaged. Our room allocation was 23rd floor! My wife was terrified. There was no view at this height except for residential tower blocks!
Located in a bustling area. Complementary bottled water and toiletries. Very close to bus and MTR station.
Stayed in March 2024
Reviewed: March 16, 2024
Jeff
SingaporeThe lift lobby leading to the room was a little narrow, but this is Hong Kong.
Accommodating in allowing for slight early check in. The concierge was very friendly and always helped to open the main doors without fail. Rooms were very clean and the beds were comfy.
Stayed in March 2024
Reviewed: February 18, 2024
Erwin
AustriaJust staid there for a whole month. Location: 4 Subway lines in walking distance (2/8, 1, 4, 7) 2 of those reachable via elevator to hotel basement SEG Center is across the road Facilities: Fitness room (F36) Enjoy the treadmill views, they are great! Be aware, free weights are lacking. 2 high quality, full featured towers make up well. Washing machine on the terrace (F31). Everything required is there for free. Staff: Many speak fluent English. this is a rarity in Shenzhen. Super helpful and friendly. Special tanks to Johnathan the general Manager. WIFI: Hotel has a great internet connection for free. Still you will require VPN for "western" Services. This is a general limitation that applies to ALL Hotels in Shenzhen. There are no more exceptions from the "big firewall". Rooms: Clean, great pillows and matraces If you can grab a high floor do it, the views are great. King rooms do have better views than twin rooms.
Stayed in January 2024
Reviewed: January 27, 2024
Sj
PhilippinesClean room and very spacious Staff are nice Good Lobby at ground floor Reception at 7th floor Very near to everything - restaurants, trains, shops, markets etc
Stayed in January 2024
Reviewed: January 17, 2024
Siriporn
ThailandNo
Good Hotel for friends group
Stayed in January 2024
Paris, France
Bernburg, Germany
Toruń, Poland
Virgen, Austria
Domingos Martins, Brazil
Vanhakylä, Finland
Santenay, France
Kaili, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content