Reviews of Prudential Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
222 Nathan Road, Yau Tsim Mong District, Hong Kong, Hong Kong
#178 of 295 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 744 hotel reviews
7.8Score breakdown
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Cleanliness
8.0
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Comfort
8.0
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Location
9.2
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Facilities
7.8
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Staff
8.3
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Value for money
7.7
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Free Wifi
7.8
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Reviewed: October 8, 2024
Mahomed
South Africa6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Superior Twin Room (Nonsmoking)
- • Stayed 3 nights
- • Submitted from a mobile device
Fridge didn't work. Had medication which needed to be refrigerated and was a struggle, however staff did try to help.
Location was excellent and accessible
Stayed in October 2024
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Reviewed: September 28, 2024
Alice
Singapore4 Reviews7.0“Can be improved !”- • Leisure trip
- • Family with young children
- • Superior Twin Room (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
The room was dusty....... it will be better if teaspoon is provided. There was only 3 in 1 coffee sachet....good to provide some black coffee sachet too . Bed mattress over use... need to replace in my room 1125 , pillow is new but too hard and high... not comfortable to sleep at all.
The location of the hotel is good 👍 Room is spacious after the renovation and looks neat and new 👍 Shopping mall is within hotel 👍
Stayed in September 2024
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Reviewed: September 27, 2024
Jacinto
Philippines34 Reviews12 helpful votes9.0“Our third time at this hotel”- • Couple
- • Deluxe Twin Room with City View (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
Seems final billing more than expected
Seamless check in and check out. Very attentive support staff
Stayed in September 2024
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Reviewed: September 23, 2024
Wai
New Zealand22 Reviews8.0“I like the room cleaning staff.”- • Leisure trip
- • Couple
- • Superior Twin Room (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
Too hard to carry the heavy luggage walk through many steps to go into the building.
Good location
Stayed in September 2024
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Reviewed: September 23, 2024
Marcus
Australia4 Reviews7.0“Good value hotel in a great location for everything HK has to offer. Somewhat dated and pretty ordinary beds”- • Business trip
- • Family with young children
- • Superior Twin Room (Nonsmoking)
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is a bit dated. The beds are very small and not comfortable. The pillows are a disaster.
Great location. Relatively good value for Hong Kong.
Stayed in September 2024
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Reviewed: September 13, 2024
Julie
France1 review1 helpful vote8.0“Good stay, will come back”- • Business trip
- • Family with young children
- • Executive Room with Buffet Breakfast for 2 People (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
Issue with the elevator and no stairs. We stayed blocked on our floor for about 10min without possibility to go down. No conditioner anymore in the room, levels in bottles need to be checked and filled prior client's arrival. Access to tv platform were blocked, so inconvenient for foreigners.
The location, the breakfast, the wifi. Rooms was nice, cosy and spacious.
Stayed in September 2024
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Reviewed: September 12, 2024
R_annaw
Thailand2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Twin Room (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
Reserved the credit cash take 2 weeks to return.
Nice location, bed not ok,
Stayed in September 2024
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Reviewed: September 6, 2024
Robert
Canada42 Reviews2 helpful votes9.0“Good value for money and very convenient”- • Business trip
- • Couple
- • Superior Twin Room (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
Should have had a better and cheaper breakfast option
The location, especially right on top of the Metro station, right on the main Nathan road, a lot of food and shopping options, staff were kind to check us in early, and also gave us a late check out on departure. The room was large according to HK standards
Stayed in August 2024
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Reviewed: September 6, 2024
En110586
Vietnam1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Superior Twin Room (Nonsmoking)
- • Stayed 4 nights
- • Submitted from a mobile device
Convenience to access other places
Stayed in August 2024
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Reviewed: September 4, 2024
Gary
Canada10 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Superior Twin Room (Nonsmoking)
- • Stayed 5 nights
- • Submitted from a mobile device
Superb location close to everything and right on top of Jordan Station. Big rooms by Hong Kong standards and a good value.
Stayed in August 2024
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Reviewed: September 2, 2024
Isabella
Singapore11 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Solo traveler
- • Superior Twin Room (Nonsmoking)
- • Stayed 4 nights
- • Submitted from a mobile device
The pillows were not comfortable for me
Good location and easy access to public transportation
Stayed in September 2024
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Reviewed: September 1, 2024
Ching
Malaysia12 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Superior Twin Room (Nonsmoking)
- • Stayed 4 nights
No much at all.
Great location. Above the mtr station Jordon. Lots of michelin eating places to check out. Staff was so pleasant and efficient. Very considerate team. Room was bigger than our expectations.
Stayed in September 2024
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Reviewed: August 29, 2024
Pierre
France16 Reviews1 helpful vote8.0“Good Hotel!”- • Business trip
- • Family with young children
- • Superior Twin Room (Nonsmoking)
- • Stayed 5 nights
Very Good Location near restaurants and shops. Subway very close. Good Fitness and Swimming Pool.
Stayed in August 2024
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Reviewed: August 26, 2024
James
United States80 Reviews18 helpful votes9.0“Convenient location and comfortable with down pillows.”- • Leisure trip
- • Solo traveler
- • Superior King Room (Nonsmoking)
- • Stayed 1 night
- • Submitted from a mobile device
Noise insulation could be better. I could hear groups of women swveral rooms down laughing and screaming all night.
Convenient location for anyone traveling to the mainland via Kowloon West terminal.
Stayed in August 2024
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Reviewed: August 19, 2024
Chiam
Singapore57 Reviews6 helpful votes8.0“Good”- • Leisure trip
- • Couple
- • Superior Twin Room (Nonsmoking)
- • Stayed 2 nights
Wifi is very poor.
Location is very convenient, close to Jordan station. There are many restaurant and cafe around the vicinity. walking distance to many tourist attraction.
Stayed in August 2024
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Reviewed: August 12, 2024
Mr
Thailand6 Reviews7.0Good- • Business trip
- • Solo traveler
- • Superior King Room (Nonsmoking)
- • Stayed 9 nights
Wifi very slow. Sometime can't connect.
Stayed in August 2024
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Reviewed: August 7, 2024
Alexander
United States15 Reviews3 helpful votes8.0“Good stay in Tsim Sha Tsui”- • Leisure trip
- • Family with young children
- • Superior Twin Room (Nonsmoking)
- • Stayed 4 nights
- • Submitted from a mobile device
The hotel has four elevators but all four were never in operation and at times the wait for one would take a few minutes. The room/doors were not soundproof and you can hear ppl talking in rooms across the hall, ppl walking by in the hall, and knocking on or slamming of doors. And the most irritating thing about my visit here was that every day after returning from a day of sightseeing, shopping and eating, the room threshold always smelled of cigarettes and unsure where it was coming from (we booked non smoking rooms).
The hotel was easily accessible from the airport via a few A buses (A21 stop is right outside of the shopping center the hotel sits atop of). The location is within walking distance to, Jordan metro station entrances/exits (station is also access level below hotel via shopping center) as well as city buses located a block, or a few depends by in the line, away. Check in and check out we’re fine with staff being able to community well in English. The hotel rooms my family booked were two double rooms, with each having a desk, TV, couch, a large outward facing window, a fridge stocked with complimentary beverages (cans of tea, soda, and water), and bathroom amenities (like dental kits and shampoo/soap). Beds comfort was satisfactory.
Stayed in July 2024
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Reviewed: July 29, 2024
Thomas
United States8 Reviews2 helpful votes7.0Good- • Leisure trip
- • Couple
- • Superior King Room (Nonsmoking)
- • Stayed 1 night
This hotel's front desk staff didn't honor the origin booking price which offered by the Booking.com !
Location is very convenient!
Stayed in July 2024
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Reviewed: July 12, 2024
Geok
Hong Kong4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Deluxe King Room with City View (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
WiFi not so good
Location
Stayed in June 2024
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Reviewed: July 10, 2024
Rohan
Australia7 Reviews2 helpful votes8.0“Perfect if location is a priority.”- • Leisure trip
- • Couple
- • Superior King Room (Nonsmoking)
- • Stayed 4 nights
- • Submitted from a mobile device
The mattress was soft, but quite short. I’m not overly tall but my feet were off the edge. The pillows provided are huge and uncomfortable unless you like your head tilted towards the roof. To the credit of the hotel, they did provide alternative pillows on request.
Location is fantastic. Right above the station, ease of access to anywhere in Hong Kong. The area itself is vibrant and the rooms are spacious. Complimentary tea and soft drinks on arrival, and cans of water replenished every day.
Stayed in July 2024
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Reviewed: July 7, 2024
Nitin
India6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Superior King Room (Nonsmoking)
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms on 14 floor had humming noise
Location & convenience
Stayed in July 2024
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Reviewed: July 7, 2024
Poon
Australia1 review9.0“Expect a more reliable internet service and have some difficulties with the TV program selection!”- • Leisure trip
- • Couple
- • Superior Twin Room (Nonsmoking)
- • Stayed 9 nights
The internet connection: could be "patchy" and lose connection from time to time. I experienced in on Tues (2/7)and Wed (3/7) as well as on Friday (5/7).
Stayed in July 2024
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Reviewed: June 23, 2024
Hui
Singapore11 Reviews7 helpful votes8.0“Great location which is near to all the food and shopping places”- • Leisure trip
- • Solo traveler
- • Superior Twin Room (Nonsmoking)
- • Stayed 1 night
The view of the room. For those with luggage's, to get to hotel lobby via MTR exit, you need to take some stairs up to prudential Centre. Pls note the mall closed at 9pm and if you want to go to hotel lobby via Prudential Centre, you would need to climb up the escalator.
The location is great with Prudential Centre just underneath. Many shops and food places around the hotel. Service is good!
Stayed in June 2024
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Reviewed: June 22, 2024
Amy
Singapore1 review7.0“It was a pleasant stay”- • Leisure trip
- • Travelers with friends
- • Deluxe King Room with City View (Nonsmoking)
- • Stayed 6 nights
- • Submitted from a mobile device
Location
Stayed in June 2024
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Reviewed: June 19, 2024
Jan
United Arab Emirates19 Reviews8 helpful votes8.0“Location Very convenient beside Jordan metro”- • Leisure trip
- • Couple
- • Superior Twin Room (Nonsmoking)
- • Stayed 2 nights
- • Submitted from a mobile device
A bit higher than other hotels but it was ok cuz it was convenient
Location is excellent! Beside Jordan metro station and a lot of restaurants surrounding the hotel. The hotel itself is a proper Hotel that has a very good lobby and enough staffs to accommodate you
Stayed in June 2024
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