Reviews of Travelodge Kowloon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
23 Saigon Street, Jordan, Yau Tsim Mong District, Hong Kong, Hong Kong
#208 of 294 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 450 hotel reviews
7.4Score breakdown
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Cleanliness
7.6
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Comfort
7.7
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Location
8.8
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Facilities
7.2
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Staff
7.9
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Value for money
7.5
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Free Wifi
8.1
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Reviewed: February 9, 2025
Tak
Australia2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
The exchange rate charge not fair to customer
The flushing water has stopped in last 2 days. I understand it is the local council service.. But affect very much
Stayed in February 2025
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Reviewed: January 26, 2025
Lyn
Australia3 Reviews4.0“Good location but they need to return the overcharged money quicker and the staff can use a bit more training”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Ridiculous overcharge: I stayed for two nights, but I ended up paying for a total of 4 nights from the start, two for the cost, two they said for the guarantee, but all funds have been taken out of the bank account and the additional charge of guarantee for two nights will take “weeks to months” to return to my account as they told me. Ridiculous exchange rate posed by the hotel and the front desk would not say a word about it: I had two nights charged by the hotel within about 2 hours apart, but the expenses are 15% more, the front person said it was the sudden change of the exchange rate, but she made it up. I checked, it was actually the additional charge imposed by the hotel. Not very competent front desks, difficult communication either in English or in Mandarin, probably better in Cantonese. I gave up at the end, paid the two nights extra and about $30 extra payments but feeling very unhappy.
Good location, reasonable facilities, reasonably quiet even though there are constructions on going next door.
Stayed in January 2025
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Reviewed: January 24, 2025
Akira
Japan43 Reviews3 helpful votes5.0“Good location, property is old and worn out, staff not reliable.”- • Business trip
- • Solo traveler
- • Deluxe Plus Queen Room
- • Stayed 10 nights
Elevator is old and not kept well. Bathroom mats (Towels) are worn out. Reception staff was unreliable. Staff said she could call a taxi for me in the morning, but no one was at the reception at 7:00AM.
Location
Stayed in January 2025
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Reviewed: January 8, 2025
Renna
New Zealand22 Reviews10“Relaxing and Convenient”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Customer quality of service, Location and value for money
Stayed in January 2025
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Reviewed: December 15, 2024
Yeung
Canada7 Reviews5.0“Take it if you have no other choice.”- • Leisure trip
- • Couple
- • Deluxe Plus Queen Room
- • Stayed 22 nights
Cleanliness and facilities.
Only location is convenience.
Stayed in November 2024
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Reviewed: November 18, 2024
San
United States8 Reviews4.0Disappointing- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Bed is hard , room facilities are old and rudimentary and old, worn….
Location
Stayed in November 2024
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Reviewed: November 14, 2024
Susan
Australia48 Reviews1 helpful vote9.0“Excellent location.”- • Leisure trip
- • Couple
- • Deluxe Plus Queen Room
- • Stayed 2 nights
Taxi driver had problems finding the hotel as half the road was closed in front. Not the hotels problem but did cause difficulties.
Location is excellent. Walking distance to cafes, bars and harbour. Reception gave us a map which was extremely helpful. Comfortable bed and pillows. Excellent room service. Air con very good.
Stayed in November 2024
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Reviewed: November 10, 2024
Edzel
Hong Kong7 Reviews3.0“Bad hotel”- • Leisure trip
- • Couple
- • Deluxe Plus Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bad smell dirty
Nothing
Stayed in November 2024
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Reviewed: November 4, 2024
Keng
Singapore37 Reviews5 helpful votes4.0“Well-located hotel but expensive and with few room toiletries.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
There are no toiletries except for bath towels.
The location is good and conveient.
Stayed in November 2024
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Reviewed: September 19, 2024
Ana
Brazil24 Reviews7 helpful votes3.0“Dont worth the money in my perspective.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
The bed was really hard and my back hurted really bad. I tried asking for help but the staff were not really friendly or helpful at all.
The location and the restaurant are really good.
Stayed in September 2024
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Reviewed: August 18, 2024
Kai
United Kingdom1 review5.0Fair- • Leisure trip
- • Family with young children
- • Deluxe Plus Queen Room
- • Stayed 12 nights
- • Submitted from a mobile device
Apart from shower gel and towels, no other toiletries (toothbrush, toothpaste, comb, shampoo...) provided. No bottle water. The mattress is very hard and not comfortable. The air conditioning is too weak.
Great location, friendly staff.
Stayed in August 2024
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Reviewed: August 7, 2024
Anthony
Chile3 Reviews10“Pretty good hotel.”- • Solo traveler
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Easy to find, can be reached via the A22 bus from the airport.
Stayed in August 2024
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Reviewed: July 28, 2024
Choon
United Kingdom8 Reviews4.0“Would not return”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
There was no basic toiletries in the room when the website stated there would be. The air conditioning was warm and not be cold. The bed was very very uncomfortable
The shower was good and that was about it
Stayed in July 2024
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Reviewed: July 18, 2024
Do
Germany57 Reviews3 helpful votes1.0“Bed bug, poor service”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 8 nights
- • Submitted from a mobile device
- Bug in bed, our foots got full of bed bug bites after first night, then they changed the bed sheets but not help, then they allowed to change other room. A nightmare experience of bed bug to stay in this hotel. - The view is bad because of the opposite building construction. - No extra service (water, charging adapter... ), you have to pay for that.
Location
Stayed in July 2024
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Reviewed: July 8, 2024
Soi
Malaysia7 Reviews5.0“Ok only”- • Leisure trip
- • Group
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Sound proof were so poor , water flushing sound so often and loud make you difficult to sleep
Reasonably clean and location were great ..
Stayed in July 2024
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Reviewed: July 4, 2024
Kelsey
Australia36 Reviews1 helpful vote5.0Fair- • Leisure trip
- • Solo traveler
- • Deluxe Plus Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Beds were very hard
Great location
Stayed in June 2024
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Reviewed: June 26, 2024
Emma
Ireland5 Reviews5.0“Good location at the cost of bad service, old fashioned rooms and no facilities”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bed sheets not changed by staff Marks on the walls in room Staff not very friendly No bathrooms at hotel lobby for when you checkout No breakfast No water provided in the room or vending machine I paid almost €400 for 4 nights which is way too much for what I got
Good showers Comfortable bed Very close to Jordan MRT station
Stayed in June 2024
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Reviewed: June 1, 2024
Melissa
Australia4 Reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Room very tired/old, in need of some paint, mouldy curtains, bed very uncomfortable.
Location great
Stayed in May 2024
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Reviewed: May 30, 2024
Francis
United States8 Reviews4.0“Not amuse with the staff”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Staff are so rude like they didn’t want you to get checked in
It was close from mrt
Stayed in April 2024
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Reviewed: May 28, 2024
Regz20
United States11 Reviews4 helpful votes9.0“It's a perfect spot if you like to roam around the Kowloon area.”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
No breakfast offer.
I like the location, perfect to the places we needed to go.
Stayed in May 2024
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Reviewed: May 24, 2024
Wingnin
Australia73 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
air con not so cool and a bit noisy
Great location
Stayed in May 2024
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Reviewed: May 15, 2024
Tatiana
Kazakhstan22 Reviews3 helpful votes10“A perfect central location”- • Leisure trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 7 nights
- • Submitted from a mobile device
None
- close to Nathan road and Jordan mtr station - Temple street night market is just a 5-min walk away - lots of food places around - 7-11 next door - there's a small fridge in the room
Stayed in May 2024
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Reviewed: May 4, 2024
Carl
United Kingdom9 Reviews7 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The deposit that wasnt mentioned in booking.com
Evrything was good, was very quite considering its very close to the main road.
Stayed in May 2024
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Reviewed: April 30, 2024
Anonymous
Canada33 Reviews3 helpful votes10“Super value for money. Highly recommended.”- • Leisure trip
- • Couple
- • Deluxe Twin Room
- • Stayed 2 nights
NA
Nice and helpful staff. It is a tourist hotel, not luxurious but provides everything you need. Great locaiton, steps away from restaurants and retail shops. Many bus routes and subways bring you to everywhere easily. 5 minutes walk from 2 airport express buses that you can save taxi fares unless you have many luggage bags., Relatively spacious room.
Stayed in March 2024
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Reviewed: April 27, 2024
Baris
Turkey7 Reviews2 helpful votes4.0“I will not choose it for my next stay.”- • Business trip
- • Solo traveler
- • Deluxe Twin Room
- • Stayed 5 nights
The facility was not as it appeared in the photos, I was completely disappointed. The general condition of the room was deplorable, not like the photos. The cleanliness of the room was not bad. Since I was out all day, this wasn't a big problem for me. However, the wi-fi connection in the room is incredibly bad, but a much faster connection can be established at the reception. Also, the soundproofing in the rooms was not very good as some nights I was disturbed by people shouting and kicking the walls in other rooms. The surroundings of the facility were even worse than the inside. The ongoing construction work right across the facility makes it impossible for you to sleep comfortably in your room during the day due to the poor sound insulation in the facility. To summarize in general, I do not think it is a hotel that I would first choose for my next stay. When you check in to the hotel, you are told that a deposit of $67.39 is taken for the duration of your stay and that this fee will be refunded when you check out of the hotel. However, even though 2 weeks have passed since my stay, I still see that the deposit I paid has not been refunded to my credit card.
Only the location was good, the facility and its surroundings are not as seen in the photos. Especially, the construction work near the facility was directly opposite my room, so I preferred not to open the curtains to avoid seeing the ugly view even during the day.
Stayed in April 2024
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