239 Queen's Road West, Hong Kong, Hong Kong
#282 of 294 hotels in Hong Kong
Guests' ChoiceBased on 1655 hotel reviews
5.9Cleanliness
6.4
Comfort
6.3
Location
8.0
Facilities
6.0
Staff
7.2
Value for money
6.4
Free Wifi
7.3
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End of dialog contentReviewed: July 29, 2023
Sachin
IndiaRooms are too small for the two people. No space for movement. No space to keep luggage.
Good location near Metro Station
Stayed in July 2023
Reviewed: July 27, 2023
Walter
SingaporeLocation is fine
Small rooms - furniture and interior very old - bathroom extreme small !
Stayed in July 2023
Reviewed: July 25, 2023
Steve
United KingdomHumidity meant room was damp although staff tried the best to solve this with dehumidifiers
Nice rooftop pool
Stayed in July 2023
Reviewed: July 20, 2023
Swara
Japana little run down - not like the pictures, bathroom configuration was bad (no room to actually sit properly on the toilet!), room very small
location
Stayed in June 2023
Reviewed: July 18, 2023
Emmanuel
United Arab EmiratesPlace
Stayed in July 2023
Reviewed: July 16, 2023
Wai
ChinaAir conditioner very noisy..
Stayed in July 2023
Reviewed: July 12, 2023
Sacha
HaitiThe staff is very RUDE and was giving racist vibes. From the security guard downstairs in the luggage area to the receptionists. They never wanted to help. Maybe it was a language barrier, i’m not sure, i don’t think so cuz they spoke english, but every time i would need to ask a question or get help, they not only don’t respond to good mornings but they also don’t care to service you. I had left my jacket on the reception couch and i went 3 times to ask in lost & found. They ignored me all 3 times, did not care to check and brushed me off. It’s only on my last day when checking out that i encountered a lady who seemed nice. I insisted she go look, and to no surprise my jacket was returned. Besides the rude staff, the elevator takes forever flying up and down between 38 floors. And it’s hot cuz there’s no a/c in there. The rooms smell and are not renovated. Such a small room that when 2 luggages are open on the floor there’s no space at all to walk around the room. The bathroom curtain had very visible and nasty molds.
The location is the only good thing about this place. Oh and the heated rooftop pool was great.
Stayed in July 2023
Reviewed: July 10, 2023
Jason
Hong KongOccasionally made to wait up to 25 minutes for an elevator. If you’re taller than 6 ft you may not physically fit in the space where the toilet is, the bath is more of a decoration. Not realistically considered big enough for any adult.
Value for money. Nice rooftop pool.
Stayed in July 2023
Reviewed: July 8, 2023
Niek
NetherlandsThe room was smaller than expected. Especially the bathroom, I could barely fit on the toilet.
Very close to the exit of a metro station. Although it is a long walk to the trains.
Stayed in July 2023
Reviewed: July 5, 2023
Otgonbaatar
MongoliaNotbad
Notbad
Stayed in June 2023
Reviewed: June 29, 2023
Rajesh
IndiaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 28, 2023
Lewis
United StatesThe air conditioning system has problems
Breakfast was amazing
Stayed in June 2023
Reviewed: June 26, 2023
Moreto
Hong KongOnly most staff didn't understand English,and wen u ask to clean the room it's takes hours for them to come and clean it,
Room is clean wen we got there and they will clean if u ask for it and they will refill the coffee and other toiletries.
Stayed in May 2023
Reviewed: June 24, 2023
William
MalaysiaNeed improve more about the cleanness
Nearby got MRT and 7-11
Stayed in June 2023
Reviewed: June 20, 2023
Aakira
PhilippinesNo cabinet inside the room for cloth. The fridge was too small. AC was noisy. Stain in the shower curtain. Less food selection in the restaurant (breakfast)
Location is good for transportation and restaurant
Stayed in June 2023
Reviewed: June 17, 2023
Eureka
United Kingdomthe entire room was very old and smelt stale. they need to paint it and refresh the rooms. the bathrooms are very old and the shower curtains need changing.
location
Stayed in May 2023
Reviewed: June 17, 2023
Areer
ThailandThe refrigerator and air condition in the room were not working well.
The location is convenient to MTR Sai Ying Pun station, Bus stop, Supermarket, Food shops.
Stayed in June 2023
Reviewed: June 16, 2023
Hesham
United Arab Emiratesrooms so small close to each others little noisy no bidet in the bathroom
the location is perfect and the view
Stayed in June 2023
Reviewed: June 16, 2023
Leah
Philippinestorn towels
location
Stayed in June 2023
Reviewed: June 14, 2023
Bec
PhilippinesThe room is too small.
The location is really accessible to mtr station
Stayed in June 2023
Reviewed: June 10, 2023
Jerry
United StatesRooms are very small. Not much space between the tub and toilet-almost no space to adequately sit there. Bed was too firm and made my body ache after just a few hours, making my sleep very uncomfortable. I had to purchase a sleeping pad to make the bed something that I could tolerate. TV has some variety, but only 1 choice for English speaking people. Hotel cafe only offers breakfast and no other meal menu. Restaurant has no lunch or dinner service in the dining area. We went there and all was dark, no staff, no service. Food can be ordered by room service, but it's pricey. Same menu for breakfast every day and very limited choices- no variety at all. after a few days it gets old. Better to buy breakfast per day as desired and not in advance for your entire stay. Front desk does not offer service for getting you a taxi. and they don't provide you with a phone number to call one. You wait outside on the curb for one to happen by the hotel. This is usually okay, unless you need to get to the airport very early in the morning or you don't have much time. Sometimes the taxi is quick and sometimes you wait awhile for one, depending on time of day. plan for that. We were pressed for time and we waited for what seemed forever to have a taxi come by at 5am. because our flight out was at 7:30. It takes about 45-50 minutes to taxi to and from the airport and costs about 350 Hong Kong Dollars each way
In liked the value for the room. It's small, but adequate for the price. I liked the convenience of having the MTR close by the hotel and several food venues and grocery stores in the area. I like the nice park very close by the waterfront and walking down along Victoria bay to a good sized shopping mall near the ferry terminals to Macau.
Stayed in April 2023
Reviewed: June 10, 2023
Carman
Hong Konggood value
Stayed in June 2023
Reviewed: June 10, 2023
Fung
Hong KongToilet space is small. The toilet bowl is nearly attached to the bath tub, no space for the legs.
The view is good and the room is clean.
Stayed in June 2023
Reviewed: June 6, 2023
林
Canadathey almost cut my booking on that day! i am guessing because the time when i booked the hotel is in low price, after the border is open .. they try to raise up the price.. so they keep on asking me to update my credit card info, and i am sure the credit card can be use in everywhere
the room is up to standard
Stayed in May 2023
Reviewed: June 3, 2023
Jollytraveller1
AustraliaSlow lifts, very hot in lift and hallways, the front desk people could be a little more nice.
The price and the location is good. The room was well equipped considering the price. The checkout was super fast.
Stayed in June 2023
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