239 Queen's Road West, Hong Kong, Hong Kong
#282 of 294 hotels in Hong Kong
Guests' ChoiceBased on 1658 hotel reviews
5.9Cleanliness
6.4
Comfort
6.3
Location
8.0
Facilities
6.0
Staff
7.2
Value for money
6.4
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 4, 2024
Us
United KingdomVery tight small room with hardly any space to stand or move in the room.
Just location. Rest us very average.
Stayed in November 2024
Reviewed: October 31, 2024
Damayanthi
Malaysiainitially the staff Carmen and another guy was horribly rude on. the call..I lodge a complaint n no one has gotten to me..at the reception same issue when I asked for his name thn h3 change his tone n became helpful
the house keeping staff were the friendliest and polite . they should be at front office
Stayed in October 2024
Reviewed: October 31, 2024
Brian
United StatesA little small but I wasn’t expecting anything great given its price. Also you can’t expect anything big in Hong Kong unless you are willing to pay
Location was ok. It is near a few good restaurants. It was very good for the price
Stayed in September 2024
Reviewed: October 30, 2024
Innocent
United KingdomRooms were a bit small as expected
Good location and good views from the room.
Stayed in October 2024
Reviewed: October 30, 2024
Yau
CanadaRoom is too small especially the washroom and the sink. Shower head was not working properly I felt the carpet is very dirty. A toy size refrigerator is a surprise.
Location is ok, convenience, difference transportation
Stayed in October 2024
Reviewed: October 28, 2024
Lee
SingaporeRoom is small
Nothjng
Stayed in September 2024
Reviewed: October 27, 2024
Deepak
IndiaThe Room smelled bad
Stayed in October 2024
Reviewed: October 27, 2024
Milcah
Canada💯 % recommend this hotel
Stayed in September 2024
Reviewed: October 24, 2024
Sharmila
Indiaugly hotel. I ever seen my lifetime. with very rude staff.
waste for money. can't able to give 0 rating. worst hotel. pls remove this hotel from booking.com
Stayed in October 2024
Reviewed: October 23, 2024
Gemma
AustraliaThe pool was ‘closed for the season’ when we arrived. The reason we booked this property was for the rooftop pool so this was a big disappointment! No where before our arrival were we advised this or was it advised. The room was unclean and the towels had holes in them. The bathroom had mould growing and was pretty gross. There were significant stains on the carpet and our room advertised as a ‘harbour view room’ had a thick layer of grime on the windows obstructing the view.
The property had a rooftop with a fantastic almost 360 view. This was very unique and as a professional photographer I loved having access to this. I’ll attach some images.
Stayed in October 2024
Reviewed: October 21, 2024
Marek
AustraliaGood location. Clean room. Friendly staff.
Stayed in October 2024
Reviewed: October 21, 2024
Albina
South AfricaSeriously mis advertised. Things that are advertised are kind off there, but either not functioning or need refurbishing. For example: the swimming pool is there (as advertised), but the sign says don't swim and there is a guard that makes sure no one swims. Waiting for a lift takes ages. Decor is shabby and pretentious (like them horror movies). The bed is so short that feet hang off it. There is no soundproof - I could hear neighbours as though they were in the room with me.
Stayed in October 2024
Reviewed: October 17, 2024
Bastian
NetherlandsVery uncomfortable bed, only two small beds for single person available. Room smelled of mold. 15cm space between toilet seat and bathtub. Very loud airco. Swimming pool was closed.
Only the location and the view.
Stayed in October 2024
Reviewed: October 16, 2024
Mi
ChadNot clean enough
Nothing
Stayed in October 2024
Reviewed: October 14, 2024
Gi
United KingdomWhere can I start from this 4 star hotel is the worst hotel I have ever been it’s make off as soon as you enter your room, the is very small and smells dumb the bed is so small for 2 people the bedding is old and filthy , I change the room straight away because no cupboard and washing basin out side the bathroom, the second room washing basin inside the bathroom and bathroom is small, I was not happy the room they said all rooms are the same, I ask for to stay only for 1 night and I asked them to refund me the remaining days which I booked for 8 nights they said no refund , well our 1st night it’s was very bad the mattress with bedbugs the next day wake up with Bedbugs bites I showed them my body with bedbugs they changed the room again for us in different floor , we made 8 days booking but we left in the 3rd day without refund , I will not recommend Ramada hotel for any one
The location is good
Stayed in October 2024
Reviewed: October 14, 2024
Mehmet
TurkeySteff. They charged me straight away even ı choose pay at desk section and also they charged me mote than the price on booking webside. İts been 5 weeks still waiting for refund.
7eleven was near by hotel
Stayed in September 2024
Reviewed: October 14, 2024
Matthew
Hong KongHard bed mattress
Location
Stayed in September 2024
Reviewed: October 13, 2024
Senan
AustraliaThe lifts often took a very long time to arrive at the floor.i
Very good. Quite a few food choices
Stayed in October 2024
Reviewed: October 13, 2024
Brice
Francevery old hôtel, humid, smell
location only
Stayed in October 2024
Reviewed: October 13, 2024
Gian
AustraliaEverything.
Nothing. The room was a dump. Enough room for 1 double bed . No window and the size of a prison cell. There is no way in the world I will book Ramada in the future.
Stayed in October 2024
Reviewed: October 12, 2024
Charles
AustraliaElevators take forever (took me over 10 minutes once to leave the building), Wifi didnt work in my room so I had to change rooms, stains on some of my towels
For the price its okay and the location is good
Stayed in October 2024
Reviewed: October 10, 2024
Kaitlin
AustraliaThe bed was very firm and pool was closed which would have been nice to know as it was very hot
Location was perfect, staff were friendly
Stayed in October 2024
Reviewed: October 7, 2024
Catherine
FranceNo wardrobe, just a few hooks. If you are very tall you might feel uncomfortable using the toilet as the bathroom is really small
Location 2 mins walk from the mtr station ( once you are inside you’ll have to walk for like 10 minutes to get to the trains ). 10-15 min walk to the Macao ferry terminal. A10 bus stop from/to the airport 7-10 minutes walk. Lots of restaurants and take away places around. The reception staff was very helpful and accommodating. Quick check in /check out. The room looked new, was clean and the cleaning staff did a great job every day. The room had a harbour view. It was small but functional and everything I needed was there. I really appreciated having a swimming pool on the rooftop, the view is amazing. There are 4 lifts and I never had to wait for more than a couple of minutes, often less than that
Stayed in September 2024
Reviewed: October 7, 2024
David
AustraliaSmall rooms, as a taller person I couldn't fit my legs between the toilet and the bathtub
Amazing View of Victoria Harbour, location was close to a train station and walking distance to trams
Stayed in September 2024
Reviewed: September 30, 2024
Siva
IndiaThe staff behaviour and responses.
I liked the property and location.
Stayed in September 2024
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