Nothing, everything was absolutely spot on.

Everything was absolutely spot on, my new favourite hotel in Hong Kong.

Stayed in August 2024

The humidity smell in the spa, room and hallways.

Location was good and Breakfast was good

Stayed in September 2024

Very very bug breakfast buffet. Lovely room with view on the harbour. If it hadn't been cloudy and rainy would have seen the light show at 8pm from the bed. Clean room, very nice and it made us feel at home right away.

Stayed in August 2024

The Rooms are a little dated

The staff was very friendly and helpful

Stayed in August 2024

The staff during checking was not very proactive and did not know what was going on. We had connecting rooms booked and when we checked in at 5pm only one room was ready. They told us the second room was not ready due to late check out and that they would send the keys up when it was ready. We waited for the key and when the room was still not ready we went out for dinner and came back at 8pm and asked the front desk for the key for the second room and was told that he needed to check to see if the room was ready and would bring the key upstairs to our other room. We waited in the room for another hour and called twice down stairs to see what the situation was and was told that they had to check whether the room was ready. My wife had to finally go down stairs at around 10pm and demand the key to finally get the key.

Stayed in August 2024

Room is too small for the price !! Check in could be nicer and smoother for Marriott members

Stayed in July 2024

Nothing

Staff very helpful and friendly

Stayed in July 2024

Curtains are not dark enough so I needed to wear a mask to sleep And, there is not enough amenities, please check picture

Stayed in July 2024

There was a horrible smell all through the corridors, buffet food was not great, lifts take forever, extra charges unexplained, make sure you check your receipts.

Location is great and reception staff upon arrival were very welcoming and helpful.

Stayed in July 2024

The rooms were not that clean always. There was a dirty coaster in the bathroom when I checked in which made me double think all the other things that might not have been well kept.

I was there for a conference so the facilities/ venue were accommodating for the purpose of the event.

Stayed in June 2024

Facilities are getting old, loud dripping noise when it rains, lifts not enough to support the amount of guests flow.

Good location to Expo, friendly and efficient staff. Good variety of food at breakfast.

Stayed in June 2024

Aside from breakfast, everything else was simply passable.

Breakfast was quite good.

Stayed in June 2024

All exceptional. There was an issue with aircon and had a wet room but was dealt with quickly by staff.

Plenty of choice, friendly staff.

Stayed in June 2024

Room smelled like mildew and humidity and bathroom could use some updating. Old and not very clean.

Stayed in May 2024

The hotel appeared to be making an effort to improve check-in times, which have been very slow in the past.

Stayed in June 2024

None

Location and service

Stayed in April 2024

Unfortunately the room was very damp. After sleeping in it for 5 nights I now have a chest infection. The hotel have put dehumidifiers everywhere, which I'm sure helps a bit, but not enough. Colleagues stayed at hotels very close and did not have the same issue. I advise shopping around

The location is great for conferences

Stayed in May 2024

amazing breakfast

Stayed in March 2024

Outed, small and smelly rooms and pillows. Small breakfast area

Location

Stayed in April 2024

The property now feels old and in need of refurbishment

Location is good. I have stayed at this hotel many times

Stayed in April 2024

First of all, I didn't quite understand the price I was charged at the hotel! I payed 9000 Hk$ by cash And 808 US$ from my credit card. When I left the hotel, they withdrew another 575US$ from my card. I think it’s too much for my staying in this hotel. The price was different on Booking.com web page.

Stayed in April 2024

The house and the service are not really on top of their game. Especially in the cafe, very slow.

The location is quite nice.

Stayed in April 2024

Extremely humid room, the AC did nothing to bring the humidity down. Felt like i wanted to open the windows for some clean air, but that was not possible.

Location, breakfast, restaurant

Stayed in April 2024

I would said it is perfect , especially front staff

It is center of everything and share pool with grand Hyatt hotel

Stayed in April 2024

nothing

Everything was perfect. I was there for the exhibition. There was a line between the exhibition area and the hotel. So it was so easy to reach the exhibition area by walking. The hotel was super clean, staff was friendly. Love that place and definitely stay again.

Stayed in March 2024