353 Castle Peak Road, Ting Kau, Tsuen Wan, Tsuen Wan District, Hong Kong, Hong Kong
#149 of 294 hotels in Hong Kong
Guests' ChoiceBased on 466 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
7.1
Facilities
7.9
Staff
8.5
Value for money
8.0
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 15, 2024
Jefferson
CanadaNone
Tasty and generous servings.
Stayed in September 2024
Reviewed: October 10, 2024
Elizabeth
United KingdomEverything was perfect for us.
We did not request breakfast, as we eat fruit every morning, prepared by ourselves.
Stayed in October 2024
Reviewed: October 3, 2024
Melissa
ChinaNothing
Everything
Stayed in October 2024
Reviewed: October 2, 2024
Ngan
AustraliaNothing specific.
The view was magnificent. Despite being unable to book a bigger room, we were upgraded to a family room when we checked in late at night. The themed room was super spacious and comfortable for our family of three.
Stayed in October 2024
Reviewed: September 24, 2024
Brie_mcd
AustraliaThe beds were the hardest and most uncomfortable that we had for our whole trip. The smell throughout the hotel was horrendous, every morning and night. The musty smell in our room smacked you in the face after being out all day, and the dehumidifiers that had to stay on were so loud and shone their blue light through the room for the whole night. There are no shops close by to get any food or drinks from, the vending machines onsite don't take applepay or AUS cards and there was no where to get cash out. We needed to wait and take the shuttlebus into the town area just to get some supplies for our room.
The staff were friendly but that was pretty much all that was positive for this stay unfortunately.
Stayed in September 2024
Reviewed: September 11, 2024
Zubair
Saudi ArabiaNO ROOM SERVICE , NO HALAL FOOD , FAR FROM CITY .LIMITED MENUE
THE ROOM WAS VERY SMALL SIZE , AS WELL AS THE WASH ROOM .THE LOCATION IS VERY MUCH FAR FROM THE MAIN CITY . THE BREAKFAST WE WERE EXPECTING OPEN BUFFET BUT IT WAS SET MENUE WITH NO OPTION OF HALAL FOOD
Stayed in September 2024
Reviewed: August 9, 2024
Marsha
New ZealandNoisy air conditioning.
Large motel, allowed us to drop our bags off early which was very helpful. Wonderful staff. The pool was closed for most of the time we were which was a shame. Overall good stay.
Stayed in August 2024
Reviewed: August 8, 2024
Margarita
PhilippinesNone
I liked that it was affordable, had big rooms and had english speaking staff. There was also a water dispenser in every floor. Although it was not located in the center, they have shuttles to and from Tsuen Wan MTR which was on time all the time and only takes 10-min. There was also a bus stop nearby around 3-min walk where you can ride a bus to the airport (only 19 hkd). There are no restaurants near the hotel, but there are a lot of restaurants and fastfood and supermarket at the Tsuen Wan MTR station.
Stayed in July 2024
Reviewed: July 15, 2024
Jenette
United StatesI didn't like the the fact that when eating breakfast the ladies are so annoying and not too nice with kids. The shuttle bus person who is at the lobby the man who do the line is so strict and wasn't nice when talking to customers.
I like the place and how it's clean.
Stayed in June 2024
Reviewed: June 26, 2024
Emco
Australiafront desk was not welcoming. would help if he asked how are we? how’s our day been? something like that. be more hospitable or friendly or show care to guest checking in.
no comment
Stayed in May 2024
Reviewed: June 20, 2024
Lay
SingaporeVery out of the way location. Rooms need a bit of updating. Very old and rickety baby cot.
Good sized family rooms that could fit 4. Water dispenser on each level. Comfortable lobby and seating area at lift lobby. Free shuttle to mtr station. Beautiful ocean view from the window.
Stayed in June 2024
Reviewed: June 18, 2024
Maritess
New ZealandNo atm machine, no money changer , no cards no utensils in the room
Short distance to disney
Stayed in June 2024
Reviewed: June 7, 2024
Nicholas
AustraliaNo iron in room and too far from airport. And no breakfast even though I paid for it! Breakfast does not open until 8am! Way too late for early morning travelers
One night stay to catch a connection flight!
Stayed in June 2024
Reviewed: May 31, 2024
Anna
New ZealandThe room was very damp and had a dehumidifier running in it which I emptied 3 times in less than 24 hours. It smelt very bad. We were not warned about this prior to or at check in. The breakfast was awful and very disappointing. Would not stay here again.
The location was handy to the airport and the free shuttle to the train station was good.
Stayed in May 2024
Reviewed: May 31, 2024
Elizabeth
New ZealandSmelt. Our room was damp. Dehumidifier was in room and filled up all the time. No one told us about this. Even when we checked in. Breakfast was below standard. 3 choices - all processed. Unsatisfactory. No communication from staff.
Nothing.
Stayed in May 2024
Reviewed: April 30, 2024
Rohit
IndiaI recently stayed at 二樓 Royal View Hotel in Hong Kong, and I must say, it was a disappointing experience. Despite a smooth check-in process, the lack of options for vegetarians was appalling. Additionally, after a tiring day at Disneyland, returning to an untidy room with no attempt at housekeeping was frustrating. The staff, predominantly senior citizens, were extremely rude, offering blunt responses to any concerns raised. With no restaurant available except for breakfast, the lack of dining options further added to the dissatisfaction. Overall, considering the poor service and limited amenities, I strongly advise reconsidering before booking this hotel. Jaspriya Bhasin Room #815 Check-In Date:-27&28 April 2024.
Stayed in April 2024
Reviewed: April 29, 2024
Mostafa
United Arab EmiratesStaff are supportive
Clean and excellent place
Stayed in April 2024
Reviewed: April 21, 2024
D
New ZealandNo buffet breakfast and spa and pool closed. Bed a bit hard for us. Self-service laundry facility only for long stay guests. Breakfast voucher deal/offer suddenly stopped after a few days with no warning
I enjoyed the location and the staff, facilities were excellent for long stay. Water fountain good. Microwave in lobby with vending machines for ready meals, snacks, drinks very good Dehumidifier in room with air purifying machine helped
Stayed in March 2024
Reviewed: April 12, 2024
Jessica
SwedenThe breakfast is not good
The people who work is very helpfull
Stayed in April 2024
Reviewed: April 11, 2024
Wing
United StatesHotel is very dated and carpet is not clean
Stayed in April 2024
Reviewed: April 7, 2024
Wan
Hong KongHelpful check in and concierges , safe and helpful shuttle bus drivers
Stayed in April 2024
Reviewed: March 20, 2024
Karolyn
CanadaThis time we had a room of the same size facing the pool which wasn’t open yet. Scratch and dirt marks are found on surface of furniture and kitchen floor. In short the entire room looked worn down. No indication of $5 charge/local calls next to phone.
Stayed there 5 years ago, love the clean spacious room with a good view and the free shuttle to Tuen Wan MTR is convenient.
Stayed in March 2024
Reviewed: March 12, 2024
Shing
United KingdomThe shower heat and pressure was poor
Stayed in March 2024
Reviewed: March 10, 2024
Pandu
IndonesiaNot much variation on the breakfast menu. A bit far from central Hong Kong
Worth the price, nice view from the room. Room clean. Shuttle bus provided to the closest MTR station.
Stayed in March 2024
Reviewed: March 3, 2024
Lee
United KingdomThere was a kitchenette in the room which was great but could have done with some plates and cutlery :-)
Shuttle bus to and from the MTR was great and we were never waiting so don’t let the location put you off. Having stayed in HK a few times this was the most space I’ve ever had for this price! Hotel was spotless, staff were helpful enough and the room was so comfortable.
Stayed in March 2024
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