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Reviews of Royal View Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

353 Castle Peak Road, Ting Kau, Tsuen Wan, Tsuen Wan District, Hong Kong, Hong Kong

#149 of 294 hotels in Hong Kong

Guests' Choice

Review Score

Based on 466 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    7.1

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.0

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: October 15, 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    None

    Tasty and generous servings.

    Stayed in September 2024

  • Reviewed: October 10, 2024

    10
    Hotel staff were very courteous and helpful and guided us perfectly. Returning 25th October
    • Leisure trip
    • Couple
    • Mountain View Room with Double Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Everything was perfect for us.

    We did not request breakfast, as we eat fruit every morning, prepared by ourselves.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in October 2024

  • Reviewed: October 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Mountain View Room with Twin Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing specific.

    The view was magnificent. Despite being unable to book a bigger room, we were upgraded to a family room when we checked in late at night. The themed room was super spacious and comfortable for our family of three.

    Stayed in October 2024

  • Reviewed: September 24, 2024

    4.0
    I wouldn't stay here again, the staff were helpful but that's about it.
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 3 nights

    The beds were the hardest and most uncomfortable that we had for our whole trip. The smell throughout the hotel was horrendous, every morning and night. The musty smell in our room smacked you in the face after being out all day, and the dehumidifiers that had to stay on were so loud and shone their blue light through the room for the whole night. There are no shops close by to get any food or drinks from, the vending machines onsite don't take applepay or AUS cards and there was no where to get cash out. We needed to wait and take the shuttlebus into the town area just to get some supplies for our room.

    The staff were friendly but that was pretty much all that was positive for this stay unfortunately.

    Stayed in September 2024

  • Reviewed: September 11, 2024

    10
    FOOD IS CHALLENGING , NO ROOM SERVICE , NO HALAL FOOD OPTION . NO MINI BAR , BREAK FAST VERY BASIC .
    • Business trip
    • Solo traveler
    • Mountain View Room with Double Bed
    • Stayed 5 nights

    NO ROOM SERVICE , NO HALAL FOOD , FAR FROM CITY .LIMITED MENUE

    THE ROOM WAS VERY SMALL SIZE , AS WELL AS THE WASH ROOM .THE LOCATION IS VERY MUCH FAR FROM THE MAIN CITY . THE BREAKFAST WE WERE EXPECTING OPEN BUFFET BUT IT WAS SET MENUE WITH NO OPTION OF HALAL FOOD

    Stayed in September 2024

  • Reviewed: August 9, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy air conditioning.

    Large motel, allowed us to drop our bags off early which was very helpful. Wonderful staff. The pool was closed for most of the time we were which was a shame. Overall good stay.

    Stayed in August 2024

  • Reviewed: August 8, 2024

    10
    Good choice for a hotel!!!
    • Leisure trip
    • Couple
    • Mountain View Room with Twin Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    I liked that it was affordable, had big rooms and had english speaking staff. There was also a water dispenser in every floor. Although it was not located in the center, they have shuttles to and from Tsuen Wan MTR which was on time all the time and only takes 10-min. There was also a bus stop nearby around 3-min walk where you can ride a bus to the airport (only 19 hkd). There are no restaurants near the hotel, but there are a lot of restaurants and fastfood and supermarket at the Tsuen Wan MTR station.

    Stayed in July 2024

  • Reviewed: July 15, 2024

    3.0
    It's far from all actions in downtown hong kong I would not stay here again.
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like the the fact that when eating breakfast the ladies are so annoying and not too nice with kids. The shuttle bus person who is at the lobby the man who do the line is so strict and wasn't nice when talking to customers.

    I like the place and how it's clean.

    Stayed in June 2024

  • Reviewed: June 26, 2024

    5.0
    the only thing I liked here was the shuttle.
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    front desk was not welcoming. would help if he asked how are we? how’s our day been? something like that. be more hospitable or friendly or show care to guest checking in.

    no comment

    Stayed in May 2024

  • Reviewed: June 20, 2024

    6.0
    Would stay here again if not planning to go to town area much.
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very out of the way location. Rooms need a bit of updating. Very old and rickety baby cot.

    Good sized family rooms that could fit 4. Water dispenser on each level. Comfortable lobby and seating area at lift lobby. Free shuttle to mtr station. Beautiful ocean view from the window.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    4.0
    Disappointing
    • Leisure trip
    • Travelers with friends
    • Mountain View Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No atm machine, no money changer , no cards no utensils in the room

    Short distance to disney

    Stayed in June 2024

  • Reviewed: June 7, 2024

    5.0
    Nice looking motel but needs to understand travelers needs… especially an iron in the room and an early breakfast!
    • Leisure trip
    • Solo traveler
    • Mountain View Room with Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No iron in room and too far from airport. And no breakfast even though I paid for it! Breakfast does not open until 8am! Way too late for early morning travelers

    One night stay to catch a connection flight!

    Stayed in June 2024

  • Reviewed: May 31, 2024

    1.0
    Would not recommend
    • Leisure trip
    • Family with young children
    • Mountain View Room with Twin Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very damp and had a dehumidifier running in it which I emptied 3 times in less than 24 hours. It smelt very bad. We were not warned about this prior to or at check in. The breakfast was awful and very disappointing. Would not stay here again.

    The location was handy to the airport and the free shuttle to the train station was good.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    1.0
    Would not recommend. We’re not pre warned about dampness. Horrible.
    • Leisure trip
    • Couple
    • Ocean View Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Smelt. Our room was damp. Dehumidifier was in room and filled up all the time. No one told us about this. Even when we checked in. Breakfast was below standard. 3 choices - all processed. Unsatisfactory. No communication from staff.

    Nothing.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    1.0
    Think Before Booking!!
    • Leisure trip
    • Family with young children
    • Mountain View Room with Twin Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I recently stayed at 二樓 Royal View Hotel in Hong Kong, and I must say, it was a disappointing experience. Despite a smooth check-in process, the lack of options for vegetarians was appalling. Additionally, after a tiring day at Disneyland, returning to an untidy room with no attempt at housekeeping was frustrating. The staff, predominantly senior citizens, were extremely rude, offering blunt responses to any concerns raised. With no restaurant available except for breakfast, the lack of dining options further added to the dissatisfaction. Overall, considering the poor service and limited amenities, I strongly advise reconsidering before booking this hotel. Jaspriya Bhasin Room #815 Check-In Date:-27&28 April 2024.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Family with young children
    • Mountain View Room with Twin Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Staff are supportive

    Clean and excellent place

    Stayed in April 2024

  • Reviewed: April 21, 2024

    10
    Great stay for our purposes
    • Leisure trip
    • Family with young children
    • Ocean View Room
    • Stayed 16 nights
    • Submitted from a mobile device

    No buffet breakfast and spa and pool closed. Bed a bit hard for us. Self-service laundry facility only for long stay guests. Breakfast voucher deal/offer suddenly stopped after a few days with no warning

    I enjoyed the location and the staff, facilities were excellent for long stay. Water fountain good. Microwave in lobby with vending machines for ready meals, snacks, drinks very good Dehumidifier in room with air purifying machine helped

    Stayed in March 2024

  • Reviewed: April 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast is not good

    The people who work is very helpfull

    Stayed in April 2024

  • Reviewed: April 11, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is very dated and carpet is not clean

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Tidy and safe
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Helpful check in and concierges , safe and helpful shuttle bus drivers

    Stayed in April 2024

  • Reviewed: March 20, 2024

    6.0
    A bit disappointed but consider it ok for the price paid.
    • Leisure trip
    • Couple
    • Mountain View Room with Twin Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    This time we had a room of the same size facing the pool which wasn’t open yet. Scratch and dirt marks are found on surface of furniture and kitchen floor. In short the entire room looked worn down. No indication of $5 charge/local calls next to phone.

    Stayed there 5 years ago, love the clean spacious room with a good view and the free shuttle to Tuen Wan MTR is convenient.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Mountain View Room with Twin Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower heat and pressure was poor

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Worth the price
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not much variation on the breakfast menu. A bit far from central Hong Kong

    Worth the price, nice view from the room. Room clean. Shuttle bus provided to the closest MTR station.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    Ideal for a short stay in HK.
    • Leisure trip
    • Family with young children
    • Mountain View Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a kitchenette in the room which was great but could have done with some plates and cutlery :-)

    Shuttle bus to and from the MTR was great and we were never waiting so don’t let the location put you off. Having stayed in HK a few times this was the most space I’ve ever had for this price! Hotel was spotless, staff were helpful enough and the room was so comfortable.

    Stayed in March 2024

Showing 151 - 175

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