bathroom abit small compared to sheraton quingbo

Stayed in March 2025

The cafe was a little bit chaotic for breakfast

Location excellent

Stayed in March 2025

Breakfast should change some menu as we stay 5days nothing change

Best Location

Stayed in March 2025

Nothing

Everything

Stayed in March 2025

Queuing for breakfast was unexpected

Great location, lovely rooftop pool with jacuzzis. Breakfast was a great choice but always had to queue to get in

Stayed in February 2025

When I asked the reception staff (concierge haven’t started work yet) to help me make reservations at a particular restaurant, she asked me for the number of the restaurant.. I thought that was quite unnecessary as she could easily checked it on the restaurant’s website.

Staff responses were always v prompt to requests for firm pillow, a vase for my flowers etc

Stayed in February 2025

Bathroom is poorly designed. Hand basin is so big there is no where to put any of your toiletries!

Great hotel, food is excellent at all venues throughout the property, especially Unkai and Celestial Court.

Stayed in February 2025

Overall the hotel is great, but some of the furniture in the room looked tired and should be replaced or updated with new one! The buffet lunch looked good, but I ended up with a stomach ache afterwards. It could be too many mix cuisines of items!

Location

Stayed in January 2025

It is very expensive, especially the restaurants and bars.

The location is fabulous, and the room was spacious. Cleanliness was very good and, most importantly, the bed was quite comfortable. The bar on the top floor has a Happy hour that makes the drinks at that time affordable.

Stayed in January 2025

The restaurant is over priced for the quality of the food. Found the staff in the restaurant were not very helpful or polite.

Very comfortable, great location, helpful staff.

Stayed in January 2025

Bit surprised there was no tea or coffee facility, maybe that’s normal?

Great location, they kindly gave us an amazing harbour view as we requested, comfortable.

Stayed in January 2025

The lifts were slow and the line for breakfasts

Location was good

Stayed in January 2025

Noise coming through walls and ceiling from neighboring rooms

Location great.

Stayed in January 2025

Long breakdfast queues at the cafe.

Very convenient location and friendly and helpful staff.

Stayed in January 2025

Check in and check out were ridiculously long & complicated Though the food & staff were fine the buffet breakfast was, without doubt, the worst buffet experience I've ever had. It was total chaos with queues of 50 or more people stretched across the lobby just waiting to get a table. When you finally did get a table it was so crowded and the tables so packed together that it was intimidating to go and get some food.

the view

Stayed in January 2025

Our room was a bit worn visually in places, but there was nothing that affected the functionality or quality of our stay.

The service from the staff was spectacular, they accommodated our requests extremely promptly and were all very polite.

Stayed in January 2025

Some of the light switches/bulbs aren't working. The housekeeping team could perhaps do a quick check and update the maintenance team accordingly.

Location is perfect. Thumbs up for the service too.

Stayed in December 2024

The location was excellent. Very close to Pier for Star ferry, MTR and the Avenue of the stats plus so many food outlets and shopping.

Stayed in January 2025

Breakfast was very good, with a lot of variety to choose from. Location was excellent, near a lot of attractions.

Stayed in December 2024

Provide more choices of Chinese tea in the room. Need a proper writing table

Room is spacious. It is easy to get to the subway station. Close to the shops that I frequently go

Stayed in December 2024

Wait till 6pm to get my room somehow the check-in time should be 3pm.

Stayed in December 2024

Hear loud voices on the hallway in the room.

Stayed in December 2024

As above.

Paid for a room meant for 3 adults. Opted for two twins bed, but surprised to see it's actually two single beds. The hotel staff has the cheek to say complementary sofa bed can be set up if needed. The amenities were also prepared for only two people initially until I asked for a third. Overall, staff are friendly and responsive, but with the money paid, it's not worth the value.

Stayed in December 2024

The iron in the room wasn't very good.

The staff at the Sheraton were lovely - very helpful, respectful and cheerful. Our room on the 7th floor had a great view of the harbour and we watched the Symphony of Lights from there. There was a wide selection of foods offered at breakfast. The location is good for the Star Ferry, buses and trains. The HK Museum of Art is just across Salisbury Road and is well worth a visit. You can walk to Kowloon Park in about 15 minutes for some green tranquillity.

Stayed in November 2024