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Reviews of The Emperor Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 373 Queen's Road East, Wanchai,, Hong Kong, Hong Kong

#120 of 294 hotels in Hong Kong

Guests' Choice

Review Score

Based on 515 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    8.4

  • Value for money

    8.3

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2025

    7.0
    Staff needs to learn some proper etiquette.
    • Leisure trip
    • Solo traveler
    • Executive Corner Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room smelled muggy when I had arrived. I realized the water tank in the dehumidifier was full so I emptied it myself. I stayed 4 nights and kept the room tidy so I didn’t need maid service but after the second day, the staff saw me go to my room with my friend and decided to come check on us. They knocked on the door and immediately tried to open the door, even though the “Do Not Disturb” light was on and they knew I was in the room. What if I had been changing clothes? It was a huge invasion of my privacy and left me feeling very uncomfortable. For the next 2 nights, I was very careful about locking my door to avoid more overcurious hotel employees breaking into my room.

    The location was great. The room was clean. The bed was comfortable.

    Stayed in April 2025

  • Reviewed: April 2, 2025

    7.0
    Generally the hotel is OK to stay in Hong Kong.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff at the reception desk was not polite. The room number was given on the 4th floor with awful view, on the next day someone started drilling in the corridor. After complaints they changed the room number and it was much better.

    The room was small but big enough for Hong Kong. Location is good and nearby are lots of shops and cafes in a short walk distance.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    8.0
    Nice hotel, would stay again
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    The breakfast was so so would recommend having breakfast elsewhere.

    The hotel was very nice and clean. The rooms not as big but comfortable enough for a short stay. Comfortable and clean beds and shower.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Very comfortable and well appointed hotel.
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable and well appointed hotel - just what was needed at the end of a long trip. Very nice room.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    8.0
    Comfortable, central hotel
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights

    Shower leaked under the door but the water pressure was fantastic!

    Easy to get to, close proximity to public transport, helpful staff comfortable room.

    Stayed in March 2025

  • Reviewed: March 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Washroom doesn't have a anal cleaner... just tissues 😢 🤧

    Everything was okay...

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Booked at short notice due to flight cancellation. Staff very pleasant, room very nice and facilities and location excel
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Comfortable, good location, excellent shower facilities, nice roof top lounge bar

    Stayed in March 2025

  • Reviewed: March 24, 2025

    8.0
    Amazing Hotel, would love to stay here again
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Both room and location was amazing. The Emperor Hotel has great public transport connectivity such as bus and tram service was at walking distance.

    Stayed in February 2025

  • Reviewed: March 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    .

    .

    Stayed in March 2025

  • Reviewed: March 21, 2025

    8.0
    Nice place for a short stay
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights

    Clean and nice

    It is centrally located and room was clean. It was a good experience and economical too.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    8.0
    Good value for HK
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Gym very run down and the machines don’t work

    Good location (but a little quiet), nice rooms and very reasonable price

    Stayed in March 2025

  • Reviewed: March 21, 2025

    8.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No shower cap

    Comfortable bed and pillows

    Stayed in March 2025

  • Reviewed: March 18, 2025

    8.0
    +++
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Confortable bed

    Stayed in March 2025

  • Reviewed: March 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Renovated hotel with nice rooms properly sized considering HK standards. Not so close to MTR but hotel bus shuttle available and bus stop in front of the building. Kind staff.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    9.0
    I dont mind to come again in this hotel
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is a bit too far from Metro

    Clean , quiet and comfortable bed ..

    Stayed in March 2025

  • Reviewed: March 11, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities, location (for my purposes), view, silence.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a hiccup with the booking confirmation as the hotel had a problem with a perfectly valid credit card. It was resolved by me paying before my arrival.

    It’s a nice, conveniently located hotel. The hotel looks very well maintained and clean. Breakfast was good and reasonably priced.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was small.

    Clean room, good breakfast. We liked the location, on good bus links. Shuttle to city centre

    Stayed in March 2025

  • Reviewed: March 7, 2025

    8.0
    Fairly priced, good location and definitely worth staying at again.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights

    Rooms was slightly on the smaller side which isn't a big deal. The gym rating was only fair.

    Location. Bed was comfortable. Staff friendly and easy to communicate with. The hotel felt modern, well maintained with a fair bit to offer - bars, restaurants, room service etc Pricing was reasonable.

    Stayed in December 2024

  • Reviewed: March 4, 2025

    8.0
    Pleasant
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    They don’t have wardrobe. Wish they would have installed some sort of railings and hangers

    I like the view which is facing admiralty with a decent portion of green

    Stayed in February 2025

  • Reviewed: March 2, 2025

    8.0
    Enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only Jasmine teabags in room-no black tea available. Cafe & roof bar were expensive. Room was a bit small.

    Easy walk to MTR & bus stop nearby. Free shuttle bus from hotel. Luggage storage on arrival.

    Stayed in February 2025

  • Reviewed: March 2, 2025

    7.0
    Great hotel in the heart of Hong Kong for a city escape
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    The room was smaller than expected, but understandable for a city like Hong Kong. And though the location was good, MTR stations are still at least 10 minutes walk away, which could be a pain during the summer.

    The room was clean, well-equipped and comfortable. The view overlooking the city and the mountains was also stunning. The hotel location was fantastic, with a bus stop right outside the hotel and walking distance to Wanchai and Causeway Bay, areas with great restaurants, cafes and shopping options.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    7.0
    Decent for the price; comfortable with some glaring deficiencies.
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 5 nights

    The WiFi was quite disappointing; it was weak to the point of not being able to sustain a VPN at all, so I had to rely on my mobile hotspot when I wanted to watch programs on a VPN, and this was challenging because this being Hong Kong, the mobile data signal is almost always quite bad indoors. I thought the hotel was quite inflexible on a later checkout as well (my flight did not leave until early evening), saying that they were fully booked that day, when it was quite clear that a number of the rooms on my floor were empty; they also said I could always pay for an extra half a day to check out late, which was contradictory given the official line that the hotel was full. Finally, the cafe downstairs was a bit underwhelming in terms of quality of food and price.

    The room and the hotel themselves were very comfortable and clean. I especially appreciated the refilling of the canned water everyday, and the provision of an HDMI port on the wall below the TV, which allowed me to set up my Apple TV pretty easily.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    8.0
    Modern compact functional hotel in a good location and good value for money
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    Check in at 2pm didn't happen until 3pm. That was a bit of nuisance after a long trip. Staff seemed a bit dopey. Wardrobe was a bit inaccessible and too high up for comfort. Lifts chimed when they arrived but it was confusing to know which lift had arrived just from a chime. A light would be more helpful. Power sockets in the room are all Hong Kong style. Reception lent me an adapter, but you'd think they would have installed adapter sockets since most guests are not from Hong Kong.

    The rooms are small but compact, with enough room to move around. The bed is comfortable enough. Soundproofing was very good. No traffic noise. No noise from the neighbouring rooms. Occasional talking from the lift outside my door, but nothing too annoying. Bathroom was small, but everything worked. Water pressure was good. How water was hot in the morning but only warm later in the evening. Wifi was good at around 40mbps and never dropping out. Easy to connect. Location was good. Easy walking to Wanchai and Causeway Bay. Buses stopped right outside the hotel that got you to central in about 10 minutes.

    Stayed in February 2025

Showing 1 - 25

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