No. 373 Queen's Road East, Wanchai,, Hong Kong, Hong Kong
#120 of 294 hotels in Hong Kong
Guests' ChoiceBased on 515 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
8.4
Value for money
8.3
Free Wifi
8.5
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End of dialog contentReviewed: April 5, 2025
Scott
ChinaThe room smelled muggy when I had arrived. I realized the water tank in the dehumidifier was full so I emptied it myself. I stayed 4 nights and kept the room tidy so I didn’t need maid service but after the second day, the staff saw me go to my room with my friend and decided to come check on us. They knocked on the door and immediately tried to open the door, even though the “Do Not Disturb” light was on and they knew I was in the room. What if I had been changing clothes? It was a huge invasion of my privacy and left me feeling very uncomfortable. For the next 2 nights, I was very careful about locking my door to avoid more overcurious hotel employees breaking into my room.
The location was great. The room was clean. The bed was comfortable.
Stayed in April 2025
Reviewed: April 2, 2025
Sultan
KazakhstanThe staff at the reception desk was not polite. The room number was given on the 4th floor with awful view, on the next day someone started drilling in the corridor. After complaints they changed the room number and it was much better.
The room was small but big enough for Hong Kong. Location is good and nearby are lots of shops and cafes in a short walk distance.
Stayed in April 2025
Reviewed: March 31, 2025
Stephani
ColombiaThe breakfast was so so would recommend having breakfast elsewhere.
The hotel was very nice and clean. The rooms not as big but comfortable enough for a short stay. Comfortable and clean beds and shower.
Stayed in March 2025
Reviewed: March 29, 2025
Andrew
United KingdomVery comfortable and well appointed hotel - just what was needed at the end of a long trip. Very nice room.
Stayed in March 2025
Reviewed: March 28, 2025
Kathleen
GermanyShower leaked under the door but the water pressure was fantastic!
Easy to get to, close proximity to public transport, helpful staff comfortable room.
Stayed in March 2025
Reviewed: March 25, 2025
Djmary
PhilippinesWashroom doesn't have a anal cleaner... just tissues 😢 🤧
Everything was okay...
Stayed in March 2025
Reviewed: March 24, 2025
Barbour
United KingdomNothing
Comfortable, good location, excellent shower facilities, nice roof top lounge bar
Stayed in March 2025
Reviewed: March 24, 2025
Jaspreet
New ZealandBoth room and location was amazing. The Emperor Hotel has great public transport connectivity such as bus and tram service was at walking distance.
Stayed in February 2025
Reviewed: March 23, 2025
Evangeline
South Africa.
.
Stayed in March 2025
Reviewed: March 21, 2025
Farid
MalaysiaClean and nice
It is centrally located and room was clean. It was a good experience and economical too.
Stayed in March 2025
Reviewed: March 21, 2025
Emily
United KingdomGym very run down and the machines don’t work
Good location (but a little quiet), nice rooms and very reasonable price
Stayed in March 2025
Reviewed: March 21, 2025
Dominique
AustraliaNo shower cap
Comfortable bed and pillows
Stayed in March 2025
Reviewed: March 18, 2025
Dario
ItalyConfortable bed
Stayed in March 2025
Reviewed: March 16, 2025
Enrico
SingaporeRenovated hotel with nice rooms properly sized considering HK standards. Not so close to MTR but hotel bus shuttle available and bus stop in front of the building. Kind staff.
Stayed in March 2025
Reviewed: March 11, 2025
Ali
IndonesiaLocation is a bit too far from Metro
Clean , quiet and comfortable bed ..
Stayed in March 2025
Reviewed: March 11, 2025
Aleksandr
KazakhstanFacilities, location (for my purposes), view, silence.
Stayed in March 2025
Reviewed: March 9, 2025
Andrii
United KingdomThere was a hiccup with the booking confirmation as the hotel had a problem with a perfectly valid credit card. It was resolved by me paying before my arrival.
It’s a nice, conveniently located hotel. The hotel looks very well maintained and clean. Breakfast was good and reasonably priced.
Stayed in March 2025
Reviewed: March 9, 2025
Anna
United KingdomRoom was small.
Clean room, good breakfast. We liked the location, on good bus links. Shuttle to city centre
Stayed in March 2025
Reviewed: March 7, 2025
Kyle
AustraliaRooms was slightly on the smaller side which isn't a big deal. The gym rating was only fair.
Location. Bed was comfortable. Staff friendly and easy to communicate with. The hotel felt modern, well maintained with a fair bit to offer - bars, restaurants, room service etc Pricing was reasonable.
Stayed in December 2024
Reviewed: March 4, 2025
Wing
Hong KongThey don’t have wardrobe. Wish they would have installed some sort of railings and hangers
I like the view which is facing admiralty with a decent portion of green
Stayed in February 2025
Reviewed: March 2, 2025
Justine
AustraliaOnly Jasmine teabags in room-no black tea available. Cafe & roof bar were expensive. Room was a bit small.
Easy walk to MTR & bus stop nearby. Free shuttle bus from hotel. Luggage storage on arrival.
Stayed in February 2025
Reviewed: March 2, 2025
Denise
AustraliaThe room was smaller than expected, but understandable for a city like Hong Kong. And though the location was good, MTR stations are still at least 10 minutes walk away, which could be a pain during the summer.
The room was clean, well-equipped and comfortable. The view overlooking the city and the mountains was also stunning. The hotel location was fantastic, with a bus stop right outside the hotel and walking distance to Wanchai and Causeway Bay, areas with great restaurants, cafes and shopping options.
Stayed in February 2025
Reviewed: February 23, 2025
Kelvin
SingaporeThe WiFi was quite disappointing; it was weak to the point of not being able to sustain a VPN at all, so I had to rely on my mobile hotspot when I wanted to watch programs on a VPN, and this was challenging because this being Hong Kong, the mobile data signal is almost always quite bad indoors. I thought the hotel was quite inflexible on a later checkout as well (my flight did not leave until early evening), saying that they were fully booked that day, when it was quite clear that a number of the rooms on my floor were empty; they also said I could always pay for an extra half a day to check out late, which was contradictory given the official line that the hotel was full. Finally, the cafe downstairs was a bit underwhelming in terms of quality of food and price.
The room and the hotel themselves were very comfortable and clean. I especially appreciated the refilling of the canned water everyday, and the provision of an HDMI port on the wall below the TV, which allowed me to set up my Apple TV pretty easily.
Stayed in February 2025
Reviewed: February 22, 2025
Gbmillion
ThailandCheck in at 2pm didn't happen until 3pm. That was a bit of nuisance after a long trip. Staff seemed a bit dopey. Wardrobe was a bit inaccessible and too high up for comfort. Lifts chimed when they arrived but it was confusing to know which lift had arrived just from a chime. A light would be more helpful. Power sockets in the room are all Hong Kong style. Reception lent me an adapter, but you'd think they would have installed adapter sockets since most guests are not from Hong Kong.
The rooms are small but compact, with enough room to move around. The bed is comfortable enough. Soundproofing was very good. No traffic noise. No noise from the neighbouring rooms. Occasional talking from the lift outside my door, but nothing too annoying. Bathroom was small, but everything worked. Water pressure was good. How water was hot in the morning but only warm later in the evening. Wifi was good at around 40mbps and never dropping out. Easy to connect. Location was good. Easy walking to Wanchai and Causeway Bay. Buses stopped right outside the hotel that got you to central in about 10 minutes.
Stayed in February 2025
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