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  4. Reviews of The Emperor Hotel

Reviews of The Emperor Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 373 Queen's Road East, Wanchai,, Hong Kong, Hong Kong

#114 of 294 hotels in Hong Kong

Guests' Choice

Review Score

Based on 562 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.2

  • Facilities

    8.4

  • Staff

    8.5

  • Value for money

    8.3

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: May 1, 2023

    8.0
    I enjoyed my short stay at the hotel.
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    room had no closet space or a place to put clothes

    good location

    Stayed in April 2023

  • Reviewed: April 8, 2023

    9.0
    Great value
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean. Friendly and welcoming staff and good value for money.

    Stayed in April 2023

  • Reviewed: February 4, 2023

    8.0
    Value for the money.
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    none

    Clean, price reasonable

    Stayed in January 2023

  • Reviewed: December 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    Location is not convenience at all

    The staffs are very helpful They are all very nice

    Stayed in December 2022

  • Reviewed: October 3, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    all good

    clean and comfortable

    Stayed in August 2022

  • Reviewed: August 22, 2022

    9.0
    Nice modern stay
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Could use an actual work desk and a bath tub.

    Modern finish. Great bathroom!

    Stayed in June 2022

  • Reviewed: August 21, 2022

    8.0
    Nice value for this price!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is not the most convenient

    Check in is fast, staff looks professional

    Stayed in August 2022

  • Reviewed: August 17, 2022

    8.0
    well satisfied stay
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Everything was satisfactory

    Stayed in August 2022

  • Reviewed: July 31, 2022

    7.0
    A good value stay during weekend
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it would be better if there are two chairs in the room

    good value

    Stayed in July 2022

  • Reviewed: June 5, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nil

    appreciate the staff who helping us check in, forgot his name, maybe Felia or Felix😂, a guy with glasses. As we checked in at around 3pm, so the room is nor available. But he tried his best to arrange is a king size bed room. Really appreciate hskp sfaff as well. Definitely will come back!!

    Stayed in June 2022

  • Reviewed: May 25, 2022

    7.0
    thanks for the view and king size bed !
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the phone was broken so I could not call the reception

    price

    Stayed in May 2022

  • Reviewed: May 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    room size is small

    clean. large bed.

    Stayed in May 2022

  • Reviewed: May 11, 2022

    7.0
    Value for money & good location, shopping areas and many dinning options nearby
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too small shower area The shower gel bottle and that of the hand wash gel (fixed on the wall) were too hard to squeeze Many stains on carpet

    Good soundproof Comfy bed Good location We sit on the sofa waiting for deposit refund while the staff were checking the room. The lady at the reception walked to us to refund the deposit after the room was checked clear. We would like to give a credit to that lady but we didn’t note her name. We checked out at around 12:00 nn on 11 May 2022.

    Stayed in May 2022

  • Reviewed: May 7, 2022

    8.0
    Excellent value for mobey
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting system as there was a green flashing light that wouldn't turn off. The telephone didn't work. A strange smell in the room.

    The room was spacious and it was excellent value for money.

    Stayed in May 2022

  • Reviewed: April 25, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Stylish interior, well-equipped rooms, good location, excellent breakfast and price for value in HK

    Stayed in April 2025

  • Reviewed: April 24, 2025

    1.0
    We are very disapointed.I would not recommend this hotel to anyone.
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I found hair in my meal. After that we didnt eat in hotel any more.

    Bads are comfortable.

    Stayed in April 2025

  • Reviewed: April 24, 2025

    4.0
    Unhappy
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Sad room small room Poor service e even a bottle of water is charged

    Room is very very small infact tiny They don't give a xtra bottle of water in the room only 2 cans per day service is poor and room is for infants only

    Stayed in April 2025

  • Reviewed: April 20, 2025

    10
    Home away from home.
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    If I HAVE to say anything, I’d say I didn’t like how so few TV channels there were.

    It was very clean and modern! I loved how comfortable I felt staying there. The room was small but it was still spacious enough without feeling cramped.

    Stayed in April 2025

  • Reviewed: April 19, 2025

    10
    Excellent stay in HK
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Restaurant isn’t amazing - the food 10 mins walking from the hotel is better and cheaper.

    Great location close to Wai Chan and Causeway Bay, lots of local shops and restaurants nearby. Tram stop just down the street too which makes it super easy to get around HK island. Nice rooftop bar and very comfortable room, quite large for HK. Good shower and products in the bathroom.

    Stayed in April 2025

  • Reviewed: April 13, 2025

    3.0
    One of the worst stays/experiences I ever had
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything. From rude/most unprofessional staff to how unclean this hotel is and even the location isn’t that amazing as a lot of reviews say. There are much better places to stay at. First day we arrived, our bathroom was not clean and the toilet had traces of poop from previous guests!!!!!! When we informed the receptionist, she said show me a picture! And then she said it’s the fault of the housekeepers (as if housekeeping was not part of the hotel!). Then we were told that we have to wait until next day because it’s late to change rooms (just like that keep your guests in a disgusting bathroom until next day cause we are robots and that’s how we operate). The next day they dealt with the whole situation like it’s nothing. I have never ever seen a hotel that takes these things this lightly. And I travel all around the world! This is beside how incapable of communication anyone in this hotel is. So rude, so unprofessional and one of my worst hotel experiences. (I would post the pictures but I wouldn’t do that to people). For people reading this review, just please don’t be impressed by the attractive price and don’t be fooled by the positive reviews. This isn’t a good hotel.

    Really nothing. Maybe the water in the shower and that is it.

    Stayed in April 2025

  • Reviewed: April 10, 2025

    10
    We had a lovely stay, would definitely one again. Thank you!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    nothing.

    Everything was great.

    Stayed in April 2025

  • Reviewed: April 1, 2025

    10
    Overall great stay and will come back again.
    • Business trip
    • Family with young children
    • Executive Corner Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The location is not very close to the public transportation.

    Very comfortable, clean and new. Love my stay here.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    6.0
    Not the best value for $ rate
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff not friendly and location

    Not much bit drab

    Stayed in March 2025

  • Reviewed: March 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We’re very pleased with our stay at this hotel. It was very clean, beautiful view & very nice staff. Thank you!

    Stayed in March 2025

Showing 151 - 175

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