The breakfast spread was good, the room service was also exceptional with big portions. The staff was the best, very very courteous and attentive.

Stayed in April 2025

The semi buffet breakfast in the Tai Pan is excellent, good selection of mains, both Western and Asian, and nice buffet selection as well.

Stayed in April 2025

Pros - cleanliness - modern facilities - location, 5 min walking from the busy Central - soundproofing of the room!! - larger size of room vs. HK standards - impeccable services with useful doormen/concierge - spacious/welcoming lobby - curtain blackout for max sleep comfort - Japanese-style toilet Areas of improvement - value for money of F&B - gym equipment are limited (although in perfect condition!) - 1st grocery/pharma shop in 4min walking distance (if one wants to be pedantic) - bed mattress a bit stiff (for my liking)

Stayed in April 2025

Fantastic property located in a very convenient spot in Central. The property itself is beautiful and the staff are very attentive. The daily shuttle bus into town is also a great added extra. I can’t fault how comfortable the rooms were and we were very happy

Stayed in April 2025

No really convenient public transportation (but this is a city-wide deficiency).

Cool location, next to the Peak Tram, walkable across Central. Service was outstanding, helpful concierge. Very nice indoor pool. Gym was adequate, not very big. Bed was very comfortable - king size with no discernible seam down the middle, like most hotels. Generous breakfast options.

Stayed in March 2025

THE BREAKFAST COULD HAVE HAD A LITTLE MORE OPTIONS FOR VEGANS.

MURRAY WAS EXCELLENT, A SILENT CLEAN COMFORTABLE AND PLEASANT HOTEL TUCKED AWAY WITH NO COMMOTION IN THE LOCALITY. THE HOTEL WAS VERY CLEAN AND COMFORTABLE. BREAKFAST WAS LIMITED BUT VERY FRESH AND QUICK.

Stayed in March 2025

Breakfast. A total disappointment. Very little choice of salads, dry pastries. The tea and coffee is not good as well.

Location is the best, amazing rooms, super polite stuff! Nice bathrooms, great quality soaps etc Very good black out curtains and comfortable mattress.

Stayed in March 2025

pool felt dark and approach to hotel was awkward

classic modern decor and planning was exceptional

Stayed in March 2025

If I were to knit-pick, the only thing I would change is the artificial plants by the lap pool.

I liked the very personal service upon check-in and room orientation by the front desk, even though I arrived very early. I liked the size of the room (and the heated toilet seat). I liked that the staff remembers the names and faces of their guests, anticipating their needs (like umbrellas for the change in weather), making us feel at home. I would rate this hotel among the very best worldwide.

Stayed in February 2025

Price of the room service menu

Breakfast was limited but nice...

Stayed in February 2025

Long to get a taxi, very noisy elevator

Easy location, good breakfast

Stayed in November 2024

It’s a really great hotel! Highly recommended. The staff is very friendly and helpful.

Stayed in January 2025

Every things was great

Stayed in January 2025

Service charge in hotel is a new one.

Very helpful staff in the restaurant upstairs. Especially for a busy new year’s eve.

Stayed in January 2025

Nothing

Beautiful, sparkling clean with exceptional service from the very moment you check in. Excellent central location. Several restaurants and bars which are all excellent. Cannot fault room, bed so comfy and didn’t want to leave.

Stayed in January 2025

All was Outstanding

Everything and the staff were exceptional

Stayed in January 2025

Nothing, really. Location on Cotton Tree Drive was not ideal, but still easily walkable to Central with some initial confusion. Shower design for hanging robes and towels was a bit awkward because garments would get wet or moist if not removed during showers.

Level of service was unsurpassed at all times, in all departments.

Stayed in December 2024

Location is perfect. Close to all transport means and central. Room was big and clean. Breakfast was not my type, but that's just a personal matter. So there is nothing I would complain about the hotel.

Stayed in January 2025

Room size and service and breakfast

Stayed in December 2024

We loved the service!!! Sir Eric assisted us and gave us everything we needed.

Stayed in January 2025

Everything was good except for its location for New Years Eve

10 STARS FOR MR. ERIC HEUNG, RECEPTIONIST. HE'S SIMPLY THE BEST. ALSO FOR MR. ROMER & MS. LEN of the HOUSEKEEPING DEPT FOR ATTENDING TO OUR NEEDS COURTEOUSLY.

Stayed in January 2025

Very difficult to find power outlets which is very odd as in a hotel

Very centra, interior very fashionable. Spacious.

Stayed in November 2024

Alles in allem TOP special thanks to Mr Yeung

Stayed in December 2024

Excellent breakfast choices. Very attentive staff.

Stayed in December 2024