The half-board menu is limited and repeats daily, so a bit more variety would be appreciated. However, the food was excellent.

Everything

Stayed in February 2025

A souna would go well.

Every detail is planned. Very elegant and friendly staff. Exceptional quality.

Stayed in March 2025

Excellent

Stayed in January 2025

Not easy to get a taxi during the busy hours

Good location and good service.

Stayed in November 2024

Convenient location. MTR to Hong Kong , Kowloon , New Territories, Lo Wu and Lok Ma Chau. There are pedestrian bridges connecting to several malls and hotels , where there are a lot of restaurants .

Stayed in October 2024

Nothing.

Everything. From the our arrival to departure all the staff were extremely kind and attentive. Every detail is thought through, the amenities in the room are fabulous, the pillow menu is very pleasant. The rooms are big and very nicely decorated. We could use the changing room in the spa including the steam room as we had a very late flight, was very appreciated. Breakfast is fantastic. We stayed in other hotels in Hong Kong before, it’s by far the best ever. Will definitely be back when in Hong Kong.

Stayed in October 2024

The only thing I did not like was the coffee.

It is a gorgeous hotel! Loved the design everywhere, the room, the service. The bed was extremely comfortable - slept so well. Was great to stay with kids as well.

Stayed in October 2024

No view from the room.

The breakfast was excellent; I much preferred the à la carte style over a buffet. It felt more elegant and comfortable, without the need to get up repeatedly for food. The room was cozy, with calming lighting that created a peaceful, restful atmosphere.

Stayed in September 2024

Nothing to report here.

The service was impeccable - from check in to check out - every employee I engaged with was extremely professional and accommodating. The restaurants are amazing - the concierge assisted with travel coordination - the entry valets were super friendly and helpful. The room was amazing - the view spectacular - the bed and linens top-notch - room service very good. We had prearranged for breakfast in our room - it was a fantastic decision. We thoroughly enjoyed our stay at the St Regis and will return during the holiday season later this year.

Stayed in July 2024

Location Polite staff but not efficient Western management seemed aloof, not leading and not customer engaging Interior lighting seems from a different era when dark, moody lighting was the rage. Today’s standards warrant brighter, airier spaces.

Some of the best rooms in HKG

Stayed in July 2024

Nothing to complain about. Only will be more convenient if the breakfast will be not ala cart but buffet. And can agree with other comments - coffee might be better. But all this small details won’t influence the impression. Till now the best hotel that we have stayed in Hk

Excellent service, clean, great location - just few steps from the convention center. Everything is very comfortable and looking like a brand new

Stayed in June 2024

None

Great facilities, service and wonderful staffs

Stayed in June 2024

I had a fantastic stay at this property. The location was perfect, making it easy to explore the area. The staff were incredibly friendly and always ready to help with a smile. The rooms were amazing—spacious, clean, and beautifully decorated. I highly recommend this place for anyone looking for a great stay!

Stayed in May 2024

Don’t give member via booking room service menu poor

Room was big and amazing great amenities

Stayed in June 2024

Nothing

Awesome room and incredibly helpful staff

Stayed in May 2024

Everything

Stayed in May 2024

Very big open 'hall' for breakfast and lunch. Spa facilieties (Steaming room) needs update for this range/price of hotel. The rooms are big which is exceptional for Hong Kong and I suppose this makes the price. We wanted to book a premium hotel experience for a special occasion but it left us dissapointed. There are many boutique hotels in Hong kong that offer another ambiance, have extra complementary services/drinks and breakfast is even better for 50% less expensive... (only room will be smaller:-))

Very friendly and helpfull staff. The team goes for the extra mile to let you feel good .

Stayed in May 2024

There were no coffee cups in the room. Wehad to ask repeatedly before they were brought.

By and large a decent hotel. I prefer other St.Regis locations, but this is still pretty good.

Stayed in May 2024

1. We waited quite a bit for the check-in which was unlike our experiences with other St.Regis hotels. 2. It was a pity that the congee served at the breakfast was not hot enough.

1. The layout of the room is really nice; we enjoyed our time with friends at the corner round table. 2. The bed was comfortable, and the house keeping was doing a great job.

Stayed in March 2024

The best experience! The staff is friendly and the cleanliness and convenience of the room are excellent! The breakfast was so delicious! Everything was perfect I will definitely take this hotel next time

Stayed in April 2024

Staff was professional and the amenities in the hotel didn’t disappoint

Everything is well maintained, clean and up to standards

Stayed in April 2024

Everything was good

Incredible hotel and better staff

Stayed in April 2024

High service quality, friendly and polite staffs, excellent location, delicious breakfast and dinner. We are appreciated the staffs helped us for the earlier check in. The building is clean and fancy, the room is designed and decorated modern, also big, clean-tidy up. My kids lived many different hotels in the different countries, they marked the hotel is best on the earth:)

Stayed in March 2024

Close to Mtr Rooms spacious and modern

Stayed in December 2023