Lunch/Dinner too repetitive..same food every day.

Breakfast good. Location good

Stayed in January 2025

You people doing really good job. Excellent customer service.

I love the food. Is really good. Thank you

Stayed in September 2024

The buildings is showing its age... bar was okay. When the hotel is full you will definitely have to wait for a drink. . .

Hands down the staff is friendly. The beach is clean and not so many vendors. The food was okay... wish there were different food variety specially for kids.... possibly different deserts!!!! The rooms are large... and comfortable The villa i stayed in had a washer and drier... and that really helped.

Stayed in October 2023

The pool was hot and small to accommodate many people. The pool area had dog and bird fecal as well as dirty in most areas. The drinks were limited in variety- only a few types of beers. The check in and check out were in different places. The wifi - although free was unavailable throughout the property- limited access in certain areas. Not enough beach towels. Park pass - bad idea to offer to people that are not staying at the property.

The villa was clean and spacious. The beach was in a good location. The food was plentiful.

Stayed in August 2023

a little secluded from the main city so you do have to walk down the beach a bit or go by car if you do want to look around but other then that great

Nice calm location, clean beaches and super nice staff.

Stayed in March 2023

n/a

n/a

Stayed in February 2023

There is very loud music since early in the morning until 10 p.m. Some of the peacocks seemed in bad conditions.

The hotel is ok, the cabins in the woods, away from the pool, are great. We found food that we liked, which is not always the case for all inclusive. The staff was very helpful. The beach access is great.

Stayed in August 2022

It wasn’t elderly friendly, my grandma who is 80 years old had an accident because the walkways weren’t lighted at all at night

Stayed in August 2022

property maintenance could be better; music was too loud and on from early morning to late at night; variety of food was limited

good value for the price

Stayed in July 2022

Atencion en general

Stayed in January 2025

N/A

Rooms, pools and bars are great

Stayed in October 2024

All inclusive, but all the serve is garbage!!

Beach front

Stayed in July 2024

The doors between the rooms. Really need some kind of sound proofing. Even conversation being had next door you could hear clearly in my room.

I liked everything. The staff were lovely, going out of their way to make me feel welcome. I very much appreciated the Safety of the hotel. The food was amazing, very tasty. I had a great time. Was able to relax and enjoy the beautiful place. Very spoilt. Thank you to all. Very thankful for certain staff who really went out of their way for me. Jiroh, Diana, Danielle and Esteban. Much Gracias.

Stayed in June 2024

The food included was amazing

Stayed in March 2024

Food,staff

Beach

Stayed in July 2023

Me and my wife love the area and so clean and quiet! Also how everything is close to everything

Stayed in May 2023

No good wifi connection

Not enough options to choose regarding to food for breakfast lunch or dinner

Stayed in April 2023

they gave me the wrong key number tried the assign room could not get in the key provided was the last room away from the beach when all of the rest was empty

all the place is a great place the fauna was a plus

Stayed in April 2023

This review is hidden because it doesn't meet our guidelines.

Their towel system is ridiculous make sure to understand their instructions clearly from the beginning. no hand towels ask for them and didn’t receive them. very stingy in toiletries. staff is not well trained you ask for a coffee they won’t bring a spoon, if they serve a snack they don’t give you a fork, if you don’t ask for it or they would come back later when your food is cold, there is a lot of people micromanaging the waiters but not actually helping them, they are overworked. the bartender was also waiter and I saw him also cleaning the pool area, this don’t allowed them to master a skill they just work mechanically.

Comfortable beds, just right in front of the beach and you can go snorkeling through third party. Pool is nice but needs maintenance. food was ok but they have some memorable items like the semitas. wifi is only in common areas so booking.com needs their info updated because is misleading and is bad keeps kicking you out or slow.

Stayed in December 2022

The pool and the music

the place is amazing the stuff were really rude i have food allergies they ignore all of my requests or questions they were really rude as well they need proper training.

Stayed in September 2022

Great food, staff, rooms and overall the entire Experience was great!!!

Stayed in August 2022

Sometimes you couldn’t find a table to have lunch/dinner. It was a little packed all over.

Nice beach, good size pool, although it could be bigger. The food is excellent.

Stayed in July 2023

The restaurant staff. Only one girl was attentive and would bring us drinks when she was working in the restaurant. Everyone else didn’t even look at us. We had to constantly get up to ask for drinks and napkins. Very bad service.

The location was perfect. Nice atmosphere. Loved the pool and beach.

Stayed in August 2023