West Bay Beach, 33132 West Bay, Honduras
#9 of 17 hotels in West Bay
Guests' ChoiceBased on 111 hotel reviews
8.4Cleanliness
8.8
Comfort
8.3
Location
9.1
Facilities
8.4
Staff
8.6
Value for money
8.4
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 8, 2025
Karin
AustriaMuddy entrance from the car park into the hotel.
The private beach
Stayed in December 2024
Reviewed: December 30, 2024
Anthony
CanadaTry to avoid a lower level suite. The floors are bare wood and you will hear every footstep and sound from the unit above.
Staff was excellent. Friendly and helpful. Restaurant and bar were very good. Location was peaceful and clean. Close to the beach but without the madness.
Stayed in December 2024
Reviewed: December 25, 2024
Eileen
United StatesRestaurant overall and included breakfast were meh,, staff pretty blasé. Eggs might be ice. Cold, drinks might be served in a semi dirty glass… The little pool was out of commission for three days they were there. Due to lots of rain now mosquitoes were fierce.
Location was great, and the room was just as advertised, very tropical. Loungers on the waterfront were a great place to watch the sunset. I enjoyed the extra rickety boardwalk to Westend, but it was pretty sketchy.
Stayed in December 2024
Reviewed: November 27, 2024
Kaitlin
United StatesThe bed was a little too firm.
The property is perfectly situated in a quiet spot minutes from a busy beach. The property has a small beach with swimming area that is very quiet. Geraldine at the dive shop was fantastic. The entire staff was so friendly and welcoming. The property is well maintained and there is security on site. The resultant is situated with a deck overlooking the ocean. We liked everything we ate at the restaurant. The Papuans were my favorite. The happy hour has great drink specials. The monkey lala is a must try cocktail.
Stayed in November 2024
Reviewed: August 29, 2024
Jacqueline
United StatesThere were few vegetarian food options on the menu, and the service was slow. The Wi-Fi didn't work consistently in the restaurant. The small swimming pool appears larger in the photo on Booking.com--in reality, it is a jacuzzi-sized dipping pool.
The beach location and on-site dive shop were ideal. The dive shop staff was very helpful--both my son and I took dive courses during our stay and received our certifications. The food servers were also pleasant.
Stayed in August 2024
Reviewed: July 14, 2024
Heather
United StatesWhen we arrived there wasn't someone waiting for us at the airport as expected. A friendly driver for another resort asked us if we needed help and made a call for us. He then rounded up a taxi driver and assured us the resort would cover it. And they did. The bed in the room was very squeaky. Every movement made noise. The fridge was filled with costly items, and there was a fee to have them empty it for personal use. We attempted to get change for tipping the staff since the ATM gave out larger bills and found it to be nearly impossible to do. That was frustrating.
We loved the location. We could easily walk to everywhere in West Bay. The water taxi stopped at the Las Rocas dock to easily get to West End. We loved having the dive center on site. It was great to eat breakfast & walk next door to get ready to dive. The dive masters were great. We took a refresher course, and then did several dives during the week. The food at the resort restaurant was wonderful. The hot part of breakfast was different every day. And there was always fruit, breads, coffee, tea, and juices. Lunch & dinner were delicious as well. Over the course of the week we had veggie burrito, chicken fingers, fries, salad, lobster tails, lemon snapper filet, and more. The restaurant staff were super friendly, especially Winston. The office staff & security were friendly as well. We always felt sage. Our shower head broke during our stay, but they fixed it right away. There was a small pool & small private beach that were perfect for cooling off. They drove us to the airport for our departure.
Stayed in July 2024
Reviewed: May 22, 2024
Jim
United StatesWell, we had construction noise from sunrise to sundown from a large luxury condo being built across the road for gringos. Hope it doesn't strangle Las Rocas.
After dozens of Hilton-Marriott-type experiences, we wanted a more rustic (but clean) place that would capture the local spirit of Roatan. Las Rocas furnished that very well. Quiet location at the end of West Bay beach, but walkable to the noisy part. Lovely sunset views from the waterfront restaurant & bar. Ample (included) breakfast. Dinners served on picnic tables, but so tasty that we never went elsewhere. Bonus: free rides to an from the airport. We hope to go again next year and (very rare for us) repeat the whole thing. The Four Seasons can wait.
Stayed in April 2024
Reviewed: March 20, 2024
Henry
United StatesConstruction site next to the location, nosy and smelly
Proximity to the beach and restaurant
Stayed in March 2024
Reviewed: February 22, 2024
Janet
United StatesMore comfortable furniture, both inside cabin and on porch. Only one chair inside and one outside. No extra pillows to make seating more comfortable, No beach towels which we knew beforehand. Would be nice to have coffee maker in room and extra table for playing games or doing puzzle on rainy days or evenings
Location, friendly staff, help raking beach regularly, maid service daily. Security guards 24/7
Stayed in February 2024
Reviewed: February 21, 2024
Deepa
United StatesNothing we didn’t like. King beds would have been nicer than Queen. But may not be able to fit into the room dimensions.
Garden like atmosphere, lots of shade, and a great dive-snorkel shop on-site. Wonderful little restaurant on-site also. Next door to a mile long white sand beach. Dive shop has all the amenities and the 2 dive instructors are passionate about their work. Our snorkel experiences felt safer w the smaller boat having boat captain Elton who kept a look-out for us not to get lost or needing any rescue help. Felt extra safe snorkeling with someone watching us. Property Wifi was good, breakfast was simple but quite adequate. Very well-prepared dinners served right at our on-site restaurant. We loved it
Stayed in February 2024
Reviewed: February 4, 2024
Mark
United StatesLocation was great. Close to snorkeling but not on the busy part of the beach.
Stayed in February 2024
Reviewed: January 24, 2024
Marie-william
CanadaThe pillows were not good!
The location was perfect and the staff was nice!
Stayed in January 2024
Reviewed: January 21, 2024
Shirley
United StatesCould have been more hooks in our bungalow to dry clothing and bathing suits. Bathroom was small.
Incredible staff and flexibility with snorkeling/diving excursions. Perfect location. Wonderful people. A/C worked great.
Stayed in January 2024
Reviewed: January 20, 2024
James
United StatesOnly one comfortable chair on the porch
the staff were the best, the location was excellent, the food was superb and the music was perfect
Stayed in January 2024
Reviewed: January 20, 2024
Mark
United StatesOnly complaint was being in a ground floor room with a room above. All noises carry downstairs. Next time we will get an upper level or one level.
Best location right on the water. Easy access for diving. Fantastic Dive shop team, thank you Mierta, Paco, G, Otto, and others. Bar/ restaurant staff was great! Office staff was helpful and friendly.
Stayed in January 2024
Reviewed: January 19, 2024
Sandra
United StatesThe pool was tiny and cold.
The location was quiet and great, top of West Bay but away from all the crowds and an easy walk to all the restaurants. The room was nice, spacious and the bed was very comfortable. Loved the hammock on the deck! Free hot breakfast every morning which was different each day, plus fresh fruit and juice. The staff were all super friendly.
Stayed in January 2024
Reviewed: January 6, 2024
Monika
El Salvador./.
Lovely Location Right on the Beach. Nice ambience with wooden Deck and Restaurant . Staff is incredibly friendly and outgoing . Dive Shop with their own boat right on the premises. Free of Charge Airport Pick up between 7-7y Would come back anytime.
Stayed in December 2023
Reviewed: December 30, 2023
Joe
United StatesThe staff were excellent, every one of them.. They worked to make the stay the best possible. The dive crew were amazing. We will be back.
Stayed in December 2023
Reviewed: December 29, 2023
Delia
EcuadorThe place is just as the photos. It is located next to big resorts but in their own private space. This place is actually cheap compared to nearby hotels. I have paid more and receives less. My stay was confortable and really affordable. I enjoyed breakfast, views and quiet.
Stayed in December 2023
Reviewed: December 20, 2023
Jill
United StatesWifi was inconsistent in the evenings. Might be a general challenge on the island?
Great communication with supportive staff, good food at the restaurant, convenient location that is away from the busyness of the rest of West Bay. We loved sitting out on the restaurant deck for our meals and enjoyed the hammock.
Stayed in December 2023
Reviewed: December 17, 2023
Andrew
United StatesLocation is excellent
Stayed in December 2023
Reviewed: December 12, 2023
Betty
CanadaNice rooms, very comfy.
Stayed in November 2023
Reviewed: December 5, 2023
Jaime
El SalvadorLocation, restaurant, value
Stayed in December 2023
Reviewed: September 25, 2023
Jessica
United StatesOnly minor issue with the bed, we prefer a softer mattress.
Loved the staff, view from the room and restaurant were excellent. Very convenient walk to West Bay, quick water taxi to West End. Staff were so helpful. Small and quiet resort.
Stayed in September 2023
Perdido Key, US
Cape Town, South Africa
Pānga, Nepal
The Mumbles, UK
Rarotonga, Cook Islands
Somerset West, South Africa
Marbella, Spain
Grins, Austria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content