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Reviews of DoubleTree by Hilton Zagreb This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Grada Vukovara 269a, 10000 Zagreb, Croatia

#39 of 91 hotels in Zagreb

Guests' Choice

Review Score

Based on 1110 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 22, 2025

    9.0
    Short and sweet
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Proximity to airport and bus station

    Stayed in March 2025

  • Reviewed: March 9, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive parking.

    Nice stuff, good food, sauna and pool included in the price.

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They don’t have air conditioning and when I entered the room I noticed that it’s very worm as the temperature was 27 degrees and I had to open the window to decrease a little bit the temperature

    Nice view from spa area and from room.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    10
    Trip to England for Crufts
    • Business trip
    • Couple
    • King Room - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    They have a new policy that only 2 dogs are allowed per room. We have 4, this time we traveled only with 1, but what if we travel with them all? We need to book 2 rooms and sleep separated (we are a couple)? Would be nice to offer apartments for ppl with dogs. Also, I don't like that the whole floor is covered with carpet, it is not very hygienic.

    It is our second time in this hotel, and the staff is friendly. The restaurant is nice, even with vegan options. They are pet friendly, for us this is the most important, as we travel always with our dogs. The hotel has nice underground parking, and the daily ticket is 28 eur. The pet fee per dog is 35 eur per stay, doesn't matter if you are staying for just one night or a whole week.

    Stayed in March 2025

  • Reviewed: February 14, 2025

    10
    Great place to stay, fantastic breakfast and very helpful staff!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Room was lovely, breakfast was fantastic and staff were very helpful.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad breakfast, poor spa space and overall way overpriced.

    Room service speed

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    Fantastic hotel for the price
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think about anything bad, everything was pretty nice

    The room was nice and big, very clean. The shower pressure was magnificent, the bed was nice and big and the pillows were very, very nice. The staff were very polite, helpful and well presented. If in the future i’ll be returning to Zagreb, would definitely stay here again

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Great
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    Everything!!! Welcome Cookies!!!!

    Stayed in December 2024

  • Reviewed: January 14, 2025

    9.0
    Absolutely worth coming back!
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Breakfast is always the same (I've been coming for years), the fruit is not freshly cut, quite often oxidized and has a bad taste. Absolutely worth coming back!

    Spacious room, spotless with comfy bed, well-equipped gym, and nice pool on the rooftop. I enjoyed dinner a couple of times, great chef! It's worth coming back!

    Stayed in January 2025

  • Reviewed: January 13, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The restaurant and pool are wonderful. It's now one of my favorite hotels. I stayed for one night and paid for the shuttle service to the airport.

    Stayed in December 2024

  • Reviewed: January 7, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The highlight of the object is it’s location and the spa area available. The staff are very helpfull and friendly. I am looking forward to returning to this hotel!

    Stayed in January 2025

  • Reviewed: January 4, 2025

    9.0
    Very much recommended.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing we could think of is the lack of Smart TV functionalities (Netflix etc.).

    Breakfast and pools were excellent. Everything else was very good as well. Not much to complain about.

    Stayed in January 2025

  • Reviewed: December 30, 2024

    10
    Great stay with amazing service!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location its not walk distance from center 20-30min

    Amazing stuff great bad and amazing breakfast We used spa and pool it was great clean and 3options of souna

    Stayed in December 2024

  • Reviewed: December 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very delicious breakfast ,the chef can cook for you at the moment The girl who takes care of the fitness and spa area deserves a special mention thanks to her everything kept perfectly clean and cared for, we felt pampered

    Stayed in December 2024

  • Reviewed: December 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Connecting Rooms
    • Stayed 2 nights

    The service on the dinner time

    The service on the breakfast time

    Stayed in December 2024

  • Reviewed: December 28, 2024

    10
    Amazing
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great place

    Stayed in December 2024

  • Reviewed: December 24, 2024

    8.0
    will come back again for sure. to think for the 3rd person in the room.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bed for 3rd person is not comfortable like for the other guests

    wonderful staff, good food

    Stayed in December 2024

  • Reviewed: December 22, 2024

    10
    Nice hotel with amazing staff and beautiful spa area
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    I want to highlight the extraordinarily friendly staff, throughout my stay everyone was so welcoming and friendly. Hotel is calm and clean, walking distance to city center ok; pool area and saunas are amazing. well equipped gym with everything I needed for training.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would like to have a bottle of water

    Stayed in November 2024

  • Reviewed: December 17, 2024

    10
    Best hotel in Zagreb by far.
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect as always!

    Stayed in December 2024

  • Reviewed: December 9, 2024

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check-in was a bit slower, but to be fair, it was Saturday, the city was hosting Advent, and all the rooms were fully booked, so I don’t hold it against them.

    Very clean, modern, and well-located. The spa is also excellent, and overall, the stay was a very pleasant experience.

    Stayed in December 2024

  • Reviewed: December 8, 2024

    9.0
    Amazing and wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wonderful location. Amazing and super kind staff at the spa. Special thanks to them all for how nice they all are. Delicious meal. Wonderful staff at the reception area with smooth check in. There was a blond Croatian lady who checked us in and gave our warm cookies who was just splendid. Super welcoming and 100% Hilton quality. Thank you to all the wait staff and breakfast staff for accommodating us and our little girl. Every single one of the staff in our stay for the week was just exceptional.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    8.0
    Quality and price well in balance
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking very expensive and no free water in room (only for members…..)

    Good beds and pillows, helpfull friendly staff, luxury, nice gym and wellness

    Stayed in December 2024

  • Reviewed: November 28, 2024

    10
    Absolutely Fabulous!!
    • Leisure trip
    • Couple
    • King Corner Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect 10/10 👌🏼

    Exceptional hotel our first room had a join in door and you could hear the the other guests really loud, when we asked if we can be moved, even thou the hotel was fully booked !! the manager was called and he found us a better room hassle free! Really appreciated this as after that we slept soundlessly, Sauna spa area was very clean, even in the morning they had people preparing it at 6:30am spotless clean and very fresh and enjoyable for the gym And the pool/sauna/steam area

    Stayed in November 2024

Showing 1 - 25

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