Mosquitoes and ants, especially if you have room with the garden (-1-2 levels) Extreme humidity, clothes and towels, linen always slightly wet

Location is perfect to explore Ubud, lots of restaurants and spa around, short walk to Ubud centre. All day breakfast and Afternoon Tea as a pleasant surprise. Amazing staff. Beautiful hotels grounds

Stayed in March 2025

The venue is amazing, rooms are big ,comfy, the bathroom is top level

Stayed in March 2025

The property is located in the heart of Ubud in the cutest little street. The rooms are clean and spacious. The warm and attentive staff were definitely a highlight. The restaurant was also fantastic with a wide range of dishes to choose from.

Stayed in March 2025

The humidity in the room gave a smell that took a couple of hours to get used to.

The location is super central, a couple of minutes walk from restaurants, store and ubud palace. The staff was extremely helpful, and the breakfast option all day was a great surprise

Stayed in March 2025

First of all, the street that this place is located at is the cutest little street with nice restaurants, stores, bookstores, yoga and so on. And then this amazing jungle in the middle of this beautiful street. Nice pool, lovely crew. Very very welcoming in every way possible. I super recommend this place!

Stayed in March 2025

Thank you very much for your kind stay here. We liked this hotel very much. The hotel location is very very good. I suggest you to stay here if you want to be in Ubuda. Very convenient to go to shops, restaurants, and for walks. The hotel room was very nice, with a balcony, with a beautiful jungle view. Two great pools with a beautiful view. City, but at the same time close to nature! I will definitely choose this hotel again when I am in Ubud.

Stayed in March 2025

The breakfast is served at HerbLibrary Bistro, not open buffet. Unfortunately service is too slow. Although the rooms are big, there is no drawers and there is a small closet.

Excellent location and staff.

Stayed in March 2025

Nothing

Amazing stay, nice infinity pool, restaurant very clean and excellent food, staff very friendly, rooms really big and comfy. Small gym but enough.

Stayed in March 2025

Everything was wonderful!!! The stuff incredibly friendly and helpful 🙏

Stayed in March 2025

Luxury of the room

Stayed in March 2025

Everything was outstanding, the attentive service and immediate assistance was much appreciated. Also LOVE that you can have your breakfast at anytime of the day!! Also especially loved Herb Library & Tejas spa!

Stayed in March 2025

The service could be improved, in terms of timing! One day we asked for afternoon tea at 3pm and it came at 4pm, and then upon check out, reception staff asked if we wanted a drink before leaving and we asked for two coffees and a water to go and it took so long (20mins+) that our driver had arrived and we had to leave and go without. When booking, it said ‘room with pool access’ but this isn’t accurate as it only means a room on the same floor as the pool. Our room was on the ground floor and when we checked in, there was a very strong smell of damp, so much so it made my partner and I feel ill. We asked for another higher room but they didn’t have any. Thankfully they installed a dehumidifier and it helped to lessen the smell but not completely as we had to turn it off at night in order to sleep.

The room and hotel were beautiful, and the restaurant was lovely - a bonus is that if you have breakfast included then you can use it any time up to 11pm, which is amazing and allows you to have a nice lie in if you like, which I’ve never experienced at another hotel (they should all do that!) The staff were very friendly.

Stayed in February 2025

One night there was a small, harmless lizard in my room (to be expected, you're in Bali). The staff came to help me get the lizard out safely, that was very nice.

The room was very nice and clean. The bed was very comfortable. All staff members were so kind and always remembered my name. I enjoyed relaxing by the pool and often had my afternoon tea service there. It was nice to have the spa on-site as well. The next door restaurant, where you have breakfast, is excellent. For early morning tours, I was able to get a breakfast box.

Stayed in February 2025

Wonderful view from the terrace, with excellent breakfast served there. Amazing pools, perfect location. We loved our stay there. Absolutely suitable for families with kids.

Stayed in December 2024

Perfect staff! Perfect attention’

Stayed in February 2025

N/A

The staff were so accomodating and welcoming, always willing to help and be of service. The food at the property was beautiful and also healthy.

Stayed in February 2025

There have bed bugs on their sofa

Surrounding environment and ambients

Stayed in February 2025

The property was very well located and close to all major attractions. The staffs were really helpful and always made sure I feel comfortable. I got a garden view room with balcony and the nature wad surreal. Everything was clean and up to the standards.

Stayed in February 2025

Smell of mold in the room, bed linen feeling damp. Room with direct pool exit the worst, smell gets somewhat better higher up but still very present

Great location close to the center yet quiet and peaceful, beautiful property with lovely pool, friendly attentive staff, spacious rooms

Stayed in February 2025

Not applicable

What an exceptional place to stay! We will definitely be returning, from the room, location, beautiful surrounds, staff and gorgeous little restaurant, this place is a must stay! Reception staff could not do enough to help, always willing to lend a hand wherever they could, wonderful! Massage services onsite were incredible, the amazing ladies we had have "magic hands". Thank you to this beautiful property for a wonderful stay :)

Stayed in January 2025

Nothing!

Attentive staff, beautiful setting, big comfortable rooms

Stayed in February 2025

Would have liked a ceiling fan in the room or screens to allow open windows at night.

Nice stay, helpful staff, garden and pool area are beautiful.

Stayed in January 2025

Couldn’t fault in any way so likes everything.

Stayed in January 2025

Rani , Putu helped me to transfer to a room on the first floor because I my leg issue. I was very grateful. All the employees are nice and attentive! The hotel is lovely and well located. They serve a ginger lemongrass tea in the afternoon that is great! The pool is very relaxing and the varanda make us feel like home !

Stayed in January 2025