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  5. Reviews of Amatara Agung Raka

Reviews of Amatara Agung Raka This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Pengosekan, 80571 Ubud, Indonesia

Review Score

Based on 84 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.0

  • Location

    8.7

  • Facilities

    6.4

  • Staff

    8.2

  • Value for money

    6.7

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: June 8, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 10 nights
    • Submitted from a mobile device

    The insects

    The staff was amazing and the location was really good.

    Stayed in June 2024

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Rice Field View Villa with Private Pool
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean less

    Good location

    Stayed in April 2024

  • Reviewed: April 19, 2024

    6.0
    Lovely setting if you you have rice field view but…don’t have high expectations in any other way
    • Leisure trip
    • Family with young children
    • Two-Bedroom Rice Field View Villa with Private Pool
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms not clean, felt like it had been empty for a while and no one bothered to give it a freshen up clean. Dust and dead insects everywhere. Everything generally run-down. No housekeeping offered our whole stay. Asked about it on leaving and was told you had to ask for it and leave your key with them as they don’t have any spare keys!?! If that’s the case then you need to be informed of that on arrival!! No water at times. No pool towels. The floating light fitting with exposed wires in the plunge pool didn’t seem safe. Being charged IDR 100 000 for breaking a small water glass. Excessive. Kettle but no cups or anything else for that matter. Small frustrations like ordering a Bali coffee with milk, to the room, the coffee coming but no milk then the coffee being cold by the time they came back with milk.

    Price for 2 bedroom villa. Setting-pretty rice field view Location as we needed to be in Pengosekan. The golf buggy transport given heat and long distances between everything.

    Stayed in April 2024

  • Reviewed: December 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In room there was no television working, Even one of the door which connects to other room was not locked, and it wasn't shutdown even after contacting room service. While, my stay at hotel, my wife was constantly scared because next door room wasn't locked.

    The location was superb. Near to all the major tourist attraction in Ubud.

    Stayed in December 2023

  • Reviewed: September 24, 2023

    5.0
    Need to renovate the bathroom.
    • Leisure trip
    • Solo traveler
    • Deluxe Room with view
    • Stayed 5 nights
    • Submitted from a mobile device

    The mold in the bathroom. Not healthy to breathe that in.

    The grounds are beautiful but could be given a facelift

    Stayed in September 2023

  • Reviewed: July 29, 2023

    5.0
    Not sure if I’ll rebook
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 31 nights
    • Submitted from a mobile device

    It’s a bit like ‘faulty towers’, which can be endearing to a point! Training needed in cleaning, maintenance and customer service. I’ll be back in Ubud at the end of the year. Not sure if I’ll stay here again.

    Stayed here six times, this trip for a month in a pool villa. The location is perfect for access to restaurants, shopping and other facilities.

    Stayed in July 2023

  • Reviewed: May 1, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    very dirty rooms, i found hair, dust, dirt on my pillow and bed, 2 worms and a cockroach. floor was dirty and the bathroom sink had hair and stains. also when i complained to the receptionist, Rita, she said i knew about it (because i mentioned the reviews that i saw while on my way to the resort at 11hpm at night) and i decided to stay. So as id it is my problem. very rude person. To be Fair, the other staff were very kind. a lady bought me insect spray for the mosquitos and other insects. and the resort is very beautiful and serene. too bad one simple yet most important thing cannot be well maintained.

    the place and the scenery is out of this world

    Stayed in May 2023

  • Reviewed: April 21, 2023

    7.0
    Very relaxing stay, in the heart of Ubud.
    • Leisure trip
    • Group
    • Two-Bedroom Rice Field View Villa with Private Pool
    • Stayed 7 nights
    • Submitted from a mobile device

    Not the cleanest rooms. Sheets were clean and comfortable.

    Great location. Pool view with relaxing atmosphere.

    Stayed in April 2023

  • Reviewed: April 4, 2023

    7.0
    Great romantic trip in this private Villa. Great location
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    Air-con stopped working once during the night, took 30 mins to fix. No bin in kitchen area provided.

    Perfect private Villa & pool Bed comfortable Good location

    Stayed in March 2023

  • Reviewed: February 15, 2023

    6.0
    a bit expensive for what you get
    • Leisure trip
    • Solo traveler
    • Classic One-Bedroom Villa with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    bathroom was completely different than in the pictures. very loud frogs from the pond nearby every night. didn’t clean my room.

    location

    Stayed in February 2023

  • Reviewed: January 4, 2023

    7.0
    Beautiful views and great location within Ubud.
    • Leisure trip
    • Couple
    • Classic One-Bedroom Villa with Rice Field View
    • Stayed 3 nights
    • Submitted from a mobile device

    The bath could not be used because the plug didn’t work.

    Beautiful view of the rice fields and nice bedroom area.

    Stayed in January 2023

  • Reviewed: December 29, 2022

    5.0
    For that price I would rather choose something else (4 mln / 2 nights)
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted from a mobile device

    The Villa is okay, but one day the pool was broken and we had to wait for another day. Next day there was no hot water in the villa. Breakfast are disgusting, don’t buy them.

    Near the center and quite enough.

    Stayed in December 2022

  • Reviewed: October 7, 2022

    5.0
    The rooms were okay. Staff was really helpful and nice. Shame that they did not communicate with me after I checked out,
    • Leisure trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was really far from the reception and the main street. Also when I wrote them the day I checked out, that I forgot a tshirt there, and that I would like to pick it up later, nobody responded to me.

    The staff was really nice and helpful with everything.

    Stayed in October 2022

  • Reviewed: October 6, 2022

    7.0
    Great resort, if you pick the right rooms
    • Leisure trip
    • Couple
    • Classic One-Bedroom Villa with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was a bit odd, it was a villa and we needed to climb a really step staircase to get in, and the bathrooms were downstairs. This was cool but inconvenient. Their rice fields view rooms are probably better. Also the room had plug points and switches at really odd places.

    Loved the resort overall, very nicely maintained, quite atmospheric. Not too far from the center either. Staff was skeletal but very helpful and polite

    Stayed in October 2022

  • Reviewed: September 19, 2022

    7.0
    we enjoyed it
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with view
    • Stayed 2 nights
    • Submitted from a mobile device

    need to do some little jobs inside the rooms! needs updating

    outside space is amazing! pool, gardens, everything amazing !

    Stayed in September 2022

  • Reviewed: July 4, 2022

    7.0
    An oasis of calm with the most helpful staff.
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The surroundings are just lovely, and even though it has been through some hard times with Covid, the staff are just the most helpful and welcoming. Sri went out of her was to be kind and helpful and even insisted on loaning me her scooter. Beautiful pools, this place is good value for money and is a little oasis. walking distance to everything.

    Stayed in July 2022

  • Reviewed: May 31, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 2 nights

    I fail to understand the thinking behind giving a reduced rate and then penalizing the guests by removing coffee cups and cutlery, not supplying pool towels and providing cold showers.

    The staff were excellent. They acknowledged my injury and made special allowances for me to get to the villa. They responded to every request, bought ice outside the hotel, provided coffee cups for a meeting, turned on the hot water etc. They truly went the extra mile to make our stay pleasant. Great views and private pool.

    Stayed in May 2022

  • Reviewed: March 23, 2025

    4.0
    Give the villas a miss
    • Leisure trip
    • Group
    • Two-Bedroom Rice Field View Villa with Private Pool
    • Stayed 4 nights
    • Submitted from a mobile device

    Rundown and no hot water was very tired looking bathrooms were very old and not so clean. Front doors to rooms were so hard to slide and we’re not secure

    Private pool

    Stayed in March 2025

  • Reviewed: September 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic One-Bedroom Villa with Rice Field View
    • Stayed 9 nights
    • Submitted from a mobile device

    The gaps in the downstairs bathroom, upper side were fixed with plastic. The bath didn't invite usage as the porous stone was a bit stained...

    The spacious villa on two levels. The view of the rice paddies was beautiful..The pools were inviting and there was good access to a range of restuarants and the yoga centre Lumeria.

    Stayed in September 2024

  • Reviewed: August 17, 2024

    1.0
    We left two days early!!!Will never come back or recommend this place to anyone
    • Leisure trip
    • Family with young children
    • Classic One-Bedroom Villa with Rice Field View
    • Stayed 7 nights
    • Submitted from a mobile device

    Place is a run down The room is in a poor condition The toilet is leaking to the floor around the bath , they just don’t care about maintenance!!!

    Nothing

    Stayed in August 2024

  • Reviewed: July 30, 2024

    8.0
    I had a wonderfully relaxing break from a busy and stressful working environment. It is a place I go to rest, not lead a
    • Leisure trip
    • Solo traveler
    • One-Bedroom Villa with Private Pool
    • Stayed 15 nights
    • Submitted from a mobile device

    The rather inconsistent and odd hours that the ‘well-meaning’ housekeeping staff visited. I would like to be able to set a time after 10.30 am each morning.

    Location, views of rice fields, the animals, such as: a duck who visited, the nearby cows, the resident baby geckos, the small finches who frolicked near the pool. The quiet away from the main road, so that I can read and swim. The staff are friendly, and always greet me with a smile.

    Stayed in July 2024

  • Reviewed: June 15, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived in Bali at the hotel past midnight. The room we had was filthy with grease from door handle, cupboard, and counter. The bathroom had mould all over the floor and wall. The air was filled with cigarette smoke. The bedsheet was old and damp. Noone was available to help us change the room at the late hours. There were only two porters who could not speak English. It was shocking to be welcomed to a hotel room like this. So unforgiving!

    The rice field surrounding and breakfast are great.

    Stayed in June 2024

  • Reviewed: May 13, 2024

    1.0
    Overpriced for a dark gloomy room
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Deluxe room was not deluxe…tired dark gloomy not particularly clean

    Area

    Stayed in May 2024

  • Reviewed: May 9, 2024

    3.0
    Golf cart needed to get to room but you can be waiting us to 20 mins or more for this to arrive and take you to your roo
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Golf cart needed to get to room but you can be waiting us to 20 mins or more for this to arrive and take you to your room. Staff were unsure on a lot of things about hotel. Pillow inserts mouldy- check those. Phone didn’t work in the room. Bathroom was disgusting.

    Nice staff. Tried their best

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Good price for hotel with pools
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms need refurbishment, especially for doors and bathrooms

    Good price for money! Staff is very nice, always here to help The 2 pools are nice

    Stayed in May 2024

Showing 1 - 25

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