Jl. Pengosekan, 80571 Ubud, Indonesia
Based on 84 hotel reviews
6.2Cleanliness
6.3
Comfort
6.0
Location
8.7
Facilities
6.4
Staff
8.2
Value for money
6.7
Free Wifi
8.0
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End of dialog contentReviewed: June 8, 2024
Akram
United KingdomThe insects
The staff was amazing and the location was really good.
Stayed in June 2024
Reviewed: April 23, 2024
Bunga
MalaysiaClean less
Good location
Stayed in April 2024
Reviewed: April 19, 2024
Anne
AustraliaRooms not clean, felt like it had been empty for a while and no one bothered to give it a freshen up clean. Dust and dead insects everywhere. Everything generally run-down. No housekeeping offered our whole stay. Asked about it on leaving and was told you had to ask for it and leave your key with them as they don’t have any spare keys!?! If that’s the case then you need to be informed of that on arrival!! No water at times. No pool towels. The floating light fitting with exposed wires in the plunge pool didn’t seem safe. Being charged IDR 100 000 for breaking a small water glass. Excessive. Kettle but no cups or anything else for that matter. Small frustrations like ordering a Bali coffee with milk, to the room, the coffee coming but no milk then the coffee being cold by the time they came back with milk.
Price for 2 bedroom villa. Setting-pretty rice field view Location as we needed to be in Pengosekan. The golf buggy transport given heat and long distances between everything.
Stayed in April 2024
Reviewed: December 10, 2023
Santosh
AustraliaIn room there was no television working, Even one of the door which connects to other room was not locked, and it wasn't shutdown even after contacting room service. While, my stay at hotel, my wife was constantly scared because next door room wasn't locked.
The location was superb. Near to all the major tourist attraction in Ubud.
Stayed in December 2023
Reviewed: September 24, 2023
Charmaine
United StatesThe mold in the bathroom. Not healthy to breathe that in.
The grounds are beautiful but could be given a facelift
Stayed in September 2023
Reviewed: July 29, 2023
Robyn
AustraliaIt’s a bit like ‘faulty towers’, which can be endearing to a point! Training needed in cleaning, maintenance and customer service. I’ll be back in Ubud at the end of the year. Not sure if I’ll stay here again.
Stayed here six times, this trip for a month in a pool villa. The location is perfect for access to restaurants, shopping and other facilities.
Stayed in July 2023
Reviewed: May 1, 2023
Stephanie
United Arab Emiratesvery dirty rooms, i found hair, dust, dirt on my pillow and bed, 2 worms and a cockroach. floor was dirty and the bathroom sink had hair and stains. also when i complained to the receptionist, Rita, she said i knew about it (because i mentioned the reviews that i saw while on my way to the resort at 11hpm at night) and i decided to stay. So as id it is my problem. very rude person. To be Fair, the other staff were very kind. a lady bought me insect spray for the mosquitos and other insects. and the resort is very beautiful and serene. too bad one simple yet most important thing cannot be well maintained.
the place and the scenery is out of this world
Stayed in May 2023
Reviewed: April 21, 2023
Dirk
South AfricaNot the cleanest rooms. Sheets were clean and comfortable.
Great location. Pool view with relaxing atmosphere.
Stayed in April 2023
Reviewed: April 4, 2023
Abie
United KingdomAir-con stopped working once during the night, took 30 mins to fix. No bin in kitchen area provided.
Perfect private Villa & pool Bed comfortable Good location
Stayed in March 2023
Reviewed: February 15, 2023
Joël
Switzerlandbathroom was completely different than in the pictures. very loud frogs from the pond nearby every night. didn’t clean my room.
location
Stayed in February 2023
Reviewed: January 4, 2023
Ellie
United KingdomThe bath could not be used because the plug didn’t work.
Beautiful view of the rice fields and nice bedroom area.
Stayed in January 2023
Reviewed: December 29, 2022
Василий
GermanyThe Villa is okay, but one day the pool was broken and we had to wait for another day. Next day there was no hot water in the villa. Breakfast are disgusting, don’t buy them.
Near the center and quite enough.
Stayed in December 2022
Reviewed: October 7, 2022
Dominika
Czech RepublicThe room was really far from the reception and the main street. Also when I wrote them the day I checked out, that I forgot a tshirt there, and that I would like to pick it up later, nobody responded to me.
The staff was really nice and helpful with everything.
Stayed in October 2022
Reviewed: October 6, 2022
Rajdeep
IndiaOur room was a bit odd, it was a villa and we needed to climb a really step staircase to get in, and the bathrooms were downstairs. This was cool but inconvenient. Their rice fields view rooms are probably better. Also the room had plug points and switches at really odd places.
Loved the resort overall, very nicely maintained, quite atmospheric. Not too far from the center either. Staff was skeletal but very helpful and polite
Stayed in October 2022
Reviewed: September 19, 2022
Lāsma
United Kingdomneed to do some little jobs inside the rooms! needs updating
outside space is amazing! pool, gardens, everything amazing !
Stayed in September 2022
Reviewed: July 4, 2022
Terrie
AustraliaThe surroundings are just lovely, and even though it has been through some hard times with Covid, the staff are just the most helpful and welcoming. Sri went out of her was to be kind and helpful and even insisted on loaning me her scooter. Beautiful pools, this place is good value for money and is a little oasis. walking distance to everything.
Stayed in July 2022
Reviewed: May 31, 2022
Imre
South AfricaI fail to understand the thinking behind giving a reduced rate and then penalizing the guests by removing coffee cups and cutlery, not supplying pool towels and providing cold showers.
The staff were excellent. They acknowledged my injury and made special allowances for me to get to the villa. They responded to every request, bought ice outside the hotel, provided coffee cups for a meeting, turned on the hot water etc. They truly went the extra mile to make our stay pleasant. Great views and private pool.
Stayed in May 2022
Reviewed: March 23, 2025
Jacqueline
AustraliaRundown and no hot water was very tired looking bathrooms were very old and not so clean. Front doors to rooms were so hard to slide and we’re not secure
Private pool
Stayed in March 2025
Reviewed: September 19, 2024
Judith
AustraliaThe gaps in the downstairs bathroom, upper side were fixed with plastic. The bath didn't invite usage as the porous stone was a bit stained...
The spacious villa on two levels. The view of the rice paddies was beautiful..The pools were inviting and there was good access to a range of restuarants and the yoga centre Lumeria.
Stayed in September 2024
Reviewed: August 17, 2024
Gall
United StatesPlace is a run down The room is in a poor condition The toilet is leaking to the floor around the bath , they just don’t care about maintenance!!!
Nothing
Stayed in August 2024
Reviewed: July 30, 2024
Robyn
AustraliaThe rather inconsistent and odd hours that the ‘well-meaning’ housekeeping staff visited. I would like to be able to set a time after 10.30 am each morning.
Location, views of rice fields, the animals, such as: a duck who visited, the nearby cows, the resident baby geckos, the small finches who frolicked near the pool. The quiet away from the main road, so that I can read and swim. The staff are friendly, and always greet me with a smile.
Stayed in July 2024
Reviewed: June 15, 2024
Jeedlyn
AustraliaWe arrived in Bali at the hotel past midnight. The room we had was filthy with grease from door handle, cupboard, and counter. The bathroom had mould all over the floor and wall. The air was filled with cigarette smoke. The bedsheet was old and damp. Noone was available to help us change the room at the late hours. There were only two porters who could not speak English. It was shocking to be welcomed to a hotel room like this. So unforgiving!
The rice field surrounding and breakfast are great.
Stayed in June 2024
Reviewed: May 13, 2024
Karen
IndonesiaDeluxe room was not deluxe…tired dark gloomy not particularly clean
Area
Stayed in May 2024
Reviewed: May 9, 2024
Blair
AustraliaGolf cart needed to get to room but you can be waiting us to 20 mins or more for this to arrive and take you to your room. Staff were unsure on a lot of things about hotel. Pillow inserts mouldy- check those. Phone didn’t work in the room. Bathroom was disgusting.
Nice staff. Tried their best
Stayed in May 2024
Reviewed: May 8, 2024
Francois
FranceRooms need refurbishment, especially for doors and bathrooms
Good price for money! Staff is very nice, always here to help The 2 pools are nice
Stayed in May 2024
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