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  5. Reviews of Alaya Resort Ubud

Reviews of Alaya Resort Ubud This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Hanoman, Ubud, 80361 Ubud, Indonesia

#154 of 422 hotels in Ubud

Guests' Choice

Review Score

Based on 609 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.0

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 30, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Beautiful resort, great service, luxurious, comfortable rooms. Great location from which to explore Ubud. Right in downtown Ubud while still maintaining a quiet, peaceful, jungle experience. Perfect for a solo traveller or family.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    8.0
    A relaxing hotel in a very unrelaxed location.
    • Leisure trip
    • Couple
    • Alaya Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Well appointed rooms.

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    It’s close to everywhere, the famous Bebek restaurant is a few steps away.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing, if anything, the mosquitoes, but the problem is inevitable in Bali

    The location, room size, balcony, friendly, and helpful staff and the beautiful outdoor garden

    Stayed in March 2025

  • Reviewed: March 20, 2025

    9.0
    Perfect all around
    • Leisure trip
    • Family with young children
    • Family Room (Connecting Rooms)
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff was very friendly and accommodating. The rooms were beautifully prepared and the swimming pool was a favourite in our family.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional Stay
    • Leisure trip
    • Solo traveler
    • Alaya Double or Twin Room
    • Stayed 1 night

    While my stay at Alaya was exceptional, I believe there is always room for improvement. For instance, it would be nice to have a drinking water fountain in the common area so we do not need to use a bottle.

    The stay in Alaya was way above my expectations. Everything over there was perfect. The staff is everywhere, and you don't have to search to be helped. I really liked the double services, morning and evening, which included making sure you have water in the room. I enjoyed being back in my room and having it settled for the night with the curtains closed. It was such a nice touch. The rooms are spacious and luxurious. The shower was my favourite part, as were the pressure and intensity. So nice. It was the pleasure I sought when I returned to the hotel.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional stay
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    While my stay at Alaya was exceptional, I believe there is always room for improvement. For instance, it would be nice to have a drinking water fountain in the common area so we do not need to use a bottle.

    The stay in Alaya was way above my expectations. Everything over there was perfect. The staff is everywhere, and you don't have to search to be helped. I really liked the double services, morning and evening, which included making sure you have water in the room. I enjoyed being back in my room and having it settled for the night with the curtains closed. It was such a nice touch. The rooms are spacious and luxurious. The shower was my favourite part, as were the pressure and intensity. So nice. It was the pleasure I sought when I returned to the hotel.

    Stayed in March 2025

  • Reviewed: March 13, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Facilities were great, room was clean, breakfast was delicious and staff were amazing! We would definitely stay again

    Stayed in February 2025

  • Reviewed: March 9, 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 11 nights

    My room was overlooking the beautiful gardens and pools with a spacious balcony with a table and chairs and small couch. The room was also very spacious and included everything you need, from a very comfortable bed & plenty of wardrobe space to a walk in shower and great bath. Breakfast was very good with a huge choice all the staff were exceptional making you feel welcome and nothing was too much trouble. The hotel is in central Ubud with great access to everything, despite its central location the hotel remains a haven of peace and tranquility.

    Stayed in March 2025

  • Reviewed: March 5, 2025

    9.0
    Comfortable and welcoming .
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 13 nights
    • Submitted from a mobile device

    Needs more handrails on the stairs and down the side of the steps into the swimming pools for elder guests.

    Location. Staff. Spa

    Stayed in March 2025

  • Reviewed: February 27, 2025

    10
    Would stay here again
    • Leisure trip
    • Family with young children
    • Alaya Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Loved everything about it, straff was so kind and helpfull. The food amazing and the rooms so beautiful

    Stayed in February 2025

  • Reviewed: February 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Special Offer - Alaya Room with Free One Way Airport Transfer
    • Stayed 4 nights

    not very child friendly

    Big rooms, friendly staff

    Stayed in February 2025

  • Reviewed: February 22, 2025

    10
    Excellent!
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The Hotel is beautiful. The interior in the rooms is amazing. The territory is very nice and green. There are two separate swimming pools, clean and beautiful. The Wi Fi is working well. All the staff are extremely welcoming and kind! Stayed here last year, this year and will be coming back next year. Perfect hotel for solo travelers, couples or families.

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    Brilliant
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night

    The service was truly oustanding during my entire stay!

    Stayed in February 2025

  • Reviewed: February 21, 2025

    10
    Exelence
    • Leisure trip
    • Couple
    • Alaya Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    That we had to leave 😀

    The staff was so kind and caring as we had a stomach problem. That put extra water in the room and asked us everyday how we were doing

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    It was a perfect stay. Location is wonderful specially if you do not ride a bike. Everything is close
    • Leisure trip
    • Solo traveler
    • Alaya Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The staff is one of the best. I had Bali belly and they treated me with care all the time. I felt very welcomed in the hotel. Room was perfect and clean.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    everything went pretty well. i am happy with overall services

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Extraordinary service! Great location! Fantastic and clean rooms!

    Stayed in January 2025

  • Reviewed: January 31, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Nothing!

    Everything!

    Stayed in November 2024

  • Reviewed: January 25, 2025

    10
    Amazing hotel with rice field view
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Beautiful hotel with nice rice field view with amazing staff. Recommend 👍👍👍 everything was perfect 😀

    Stayed in January 2025

  • Reviewed: January 23, 2025

    10
    Great resort.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Attention to detail. The rooms were great. The staff was amazing, very competent and kind. The DaLa Spa was beautiful

    Stayed in January 2025

  • Reviewed: January 17, 2025

    10
    Exceptional. Highly recommended. Should have stayed longer there.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing I didn’t like.

    They gave us an upgrade and everything was either discounted or free to add extra service. Staff were excellent and food was fantastic.

    Stayed in January 2025

  • Reviewed: January 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Lots of the general staff couldnt speak english

    The property is well maintained, room is a good size, facility are good

    Stayed in January 2025

  • Reviewed: January 16, 2025

    10
    Wonderfully tearing Hotel staff, beautiful grounds with a couple of pools and a small gym! Greatstay
    • Leisure trip
    • Solo traveler
    • Special Offer - Alaya Room with Free One Way Airport Transfer
    • Stayed 3 nights
    • Submitted from a mobile device

    One of the best things is location in the middle of Ubu. That also has a drawback because you’re on a busy street and at the front of hotel you hear it. It did not affect my room whatsoever.

    Solid breakfast buffet - not the Taj quality but a nice variety and a big plus was being able to order off a limited a la carte menu.

    Stayed in January 2025

  • Reviewed: December 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Alaya Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very uncomfortable pillows

    Beautiful property. It’s quite big and goes far back from the main road so it’s very quiet and private

    Stayed in December 2024

Showing 1 - 25

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