Jl. Hanoman, Ubud, 80361 Ubud, Indonesia
#153 of 421 hotels in Ubud
Guests' ChoiceBased on 609 hotel reviews
9.2Cleanliness
9.4
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.6
Value for money
9.0
Free Wifi
9.2
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End of dialog contentReviewed: March 30, 2025
Colette
EswatiniBeautiful resort, great service, luxurious, comfortable rooms. Great location from which to explore Ubud. Right in downtown Ubud while still maintaining a quiet, peaceful, jungle experience. Perfect for a solo traveller or family.
Stayed in March 2025
Reviewed: March 29, 2025
Mark
United KingdomWell appointed rooms.
Stayed in March 2025
Reviewed: March 29, 2025
Shu
Taiwannothing, if anything, the mosquitoes, but the problem is inevitable in Bali
The location, room size, balcony, friendly, and helpful staff and the beautiful outdoor garden
Stayed in March 2025
Reviewed: March 20, 2025
Carla
CanadaThe staff was very friendly and accommodating. The rooms were beautifully prepared and the swimming pool was a favourite in our family.
Stayed in March 2025
Reviewed: March 15, 2025
Joel
SpainWhile my stay at Alaya was exceptional, I believe there is always room for improvement. For instance, it would be nice to have a drinking water fountain in the common area so we do not need to use a bottle.
The stay in Alaya was way above my expectations. Everything over there was perfect. The staff is everywhere, and you don't have to search to be helped. I really liked the double services, morning and evening, which included making sure you have water in the room. I enjoyed being back in my room and having it settled for the night with the curtains closed. It was such a nice touch. The rooms are spacious and luxurious. The shower was my favourite part, as were the pressure and intensity. So nice. It was the pleasure I sought when I returned to the hotel.
Stayed in March 2025
Reviewed: March 15, 2025
Joel
SpainWhile my stay at Alaya was exceptional, I believe there is always room for improvement. For instance, it would be nice to have a drinking water fountain in the common area so we do not need to use a bottle.
The stay in Alaya was way above my expectations. Everything over there was perfect. The staff is everywhere, and you don't have to search to be helped. I really liked the double services, morning and evening, which included making sure you have water in the room. I enjoyed being back in my room and having it settled for the night with the curtains closed. It was such a nice touch. The rooms are spacious and luxurious. The shower was my favourite part, as were the pressure and intensity. So nice. It was the pleasure I sought when I returned to the hotel.
Stayed in March 2025
Reviewed: March 13, 2025
Lucia
AustraliaFacilities were great, room was clean, breakfast was delicious and staff were amazing! We would definitely stay again
Stayed in February 2025
Reviewed: March 9, 2025
Christine
United KingdomMy room was overlooking the beautiful gardens and pools with a spacious balcony with a table and chairs and small couch. The room was also very spacious and included everything you need, from a very comfortable bed & plenty of wardrobe space to a walk in shower and great bath. Breakfast was very good with a huge choice all the staff were exceptional making you feel welcome and nothing was too much trouble. The hotel is in central Ubud with great access to everything, despite its central location the hotel remains a haven of peace and tranquility.
Stayed in March 2025
Reviewed: March 5, 2025
Karen
United KingdomNeeds more handrails on the stairs and down the side of the steps into the swimming pools for elder guests.
Location. Staff. Spa
Stayed in March 2025
Reviewed: February 27, 2025
Rasha
SwedenNothing
Loved everything about it, straff was so kind and helpfull. The food amazing and the rooms so beautiful
Stayed in February 2025
Reviewed: February 26, 2025
Peter
Singaporenot very child friendly
Big rooms, friendly staff
Stayed in February 2025
Reviewed: February 22, 2025
Nadiya
UkraineThe Hotel is beautiful. The interior in the rooms is amazing. The territory is very nice and green. There are two separate swimming pools, clean and beautiful. The Wi Fi is working well. All the staff are extremely welcoming and kind! Stayed here last year, this year and will be coming back next year. Perfect hotel for solo travelers, couples or families.
Stayed in February 2025
Reviewed: February 21, 2025
Franziska
GermanyThe service was truly oustanding during my entire stay!
Stayed in February 2025
Reviewed: February 21, 2025
Sune
DenmarkThat we had to leave 😀
The staff was so kind and caring as we had a stomach problem. That put extra water in the room and asked us everyday how we were doing
Stayed in February 2025
Reviewed: February 17, 2025
Olga
United StatesNothing.
The staff is one of the best. I had Bali belly and they treated me with care all the time. I felt very welcomed in the hotel. Room was perfect and clean.
Stayed in February 2025
Reviewed: February 16, 2025
Joeanna
Malaysiaeverything went pretty well. i am happy with overall services
Stayed in February 2025
Reviewed: February 2, 2025
Steven
NetherlandsExtraordinary service! Great location! Fantastic and clean rooms!
Stayed in January 2025
Reviewed: January 31, 2025
George
United StatesNothing!
Everything!
Stayed in November 2024
Reviewed: January 25, 2025
Daniela
AustraliaNothing
Beautiful hotel with nice rice field view with amazing staff. Recommend 👍👍👍 everything was perfect 😀
Stayed in January 2025
Reviewed: January 23, 2025
Marta
AustraliaAttention to detail. The rooms were great. The staff was amazing, very competent and kind. The DaLa Spa was beautiful
Stayed in January 2025
Reviewed: January 17, 2025
Bianca
AustraliaThere was nothing I didn’t like.
They gave us an upgrade and everything was either discounted or free to add extra service. Staff were excellent and food was fantastic.
Stayed in January 2025
Reviewed: January 17, 2025
John
South AfricaLots of the general staff couldnt speak english
The property is well maintained, room is a good size, facility are good
Stayed in January 2025
Reviewed: January 16, 2025
Spitzer
United StatesOne of the best things is location in the middle of Ubu. That also has a drawback because you’re on a busy street and at the front of hotel you hear it. It did not affect my room whatsoever.
Solid breakfast buffet - not the Taj quality but a nice variety and a big plus was being able to order off a limited a la carte menu.
Stayed in January 2025
Reviewed: December 27, 2024
Stephanie
United KingdomVery uncomfortable pillows
Beautiful property. It’s quite big and goes far back from the main road so it’s very quiet and private
Stayed in December 2024
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