The shower head was leaking. No hot water.

Stayed in April 2025

No hot shower possible as the water was cold in both the taps Water seepage from the door bottom leading to wet area in the bathroom after taking shower Bathroom taps broken and complained to replace. No action taken Breakfast menu was written in Balinese language, should have written in English as well to take care of international visitors Breakfast menu content was not displayed as we are pure vegetarian eating habits, with no meat, no fish , no egg, no beef,.... it was not clear at all. Found it difficult and had to enjoy only cut fruits and normal bread

Location ok, staff good

Stayed in September 2024

The room is to small.

Superb location

Stayed in August 2024

Not very clean. Plates from previous order left in front of our doorsteps. Still there the next morning. The staff was friendly though !

Stayed in August 2024

Bathroom had permanent damp smell and drainage slow

Central location and good parking

Stayed in September 2023

Rundown room

Staffs are friendly

Stayed in August 2023

This hotel was the most expensive per night in the area - we stayed here to visit the hospital and had looked at others further out that would have been more suitable if we didn't have to travel. The hotel did not provide bath mats or bottled water in the room - we were told this was not an option in the room but yet we paid a higher price per room than the other high end brand hotels in the area. Honesty, not good value for money at all

Close to the hospital and was an Ibis

Stayed in July 2023

We had breakfast very early at 6 am and the coffee and the tea werent ready yet. Others were okay We still could heard other room and the lift sound

It is good for 3 stars hotel

Stayed in July 2023

Hot water temperature

Breakfast buffet, obliging staff, proximity to hospital,

Stayed in July 2023

The Breakfast is catering mainly for local indonesian people.

Stayed in June 2023

Gym was run down no spa

Staff were great

Stayed in May 2023

Good selection for breakfast, room was clean, serviced every day, unlimited drinking water in the corridor.

Stayed in May 2023

The shower cool water switch needed extra force to turn, fortunately the hot water switch was easy to turn. The television needed a visit from the hotel technician, to discover the right channel number, which somehow was different for different rooms.

The Montana Restaurant exceeded my expectations, meaning the quality, amount and variety.

Stayed in May 2023

The gym, I think the only one hotel in Teuku Umar area that has a proper gym

Stayed in May 2023

Not enough breakfast choice for continental breakfast

The fish tank in the lobby

Stayed in April 2023

Small details like ; The carpet smell at the corridor through out the room. The booking was confirmed for 2 adults but inside the room the amenities was only prepared for only 1 (toohbrush,toothpaste,flipflop). The reception staff (male) on duty for the night shift on 25 februari is lack of hospitality, no greetings and pretending didn't see us coming.

The room is clean, the bed is comfy, bathroom is ok. Breakfast menu is good, all ok for a 35usd/night at the city centre of Denpasar. The restaurant staff are warm and friendly.

Stayed in February 2023

nothing

great breakfast, comfortable and clean

Stayed in January 2023

Bit of confusion with payments when we were checking in. Booking took the money prior to check in but the hotel still wanted the money even though we showed them it was pre pay. Booking have since refunded us

Clean, comfortable. we were able to check in late and check out early. They had a restaurant on sight which was handy. Room had kettle and tea making facilities. Room had refillable glass jug in the room with multiple water dispensers located in the corridors, completely free. Absolutely love this!!

Stayed in December 2022

Limited selection for breakfast, dirty at the toilet and smelly in the bedroom. Probably due to the COVID-19 hotel being empty no one is cleaning.

Location is in the city of denpasar

Stayed in November 2022

Breakfast could have been better and more international-orientated. Cleanliness in the room can be improved and water in the shower was not getting warm.

Staff was very friendly and helpful.

Stayed in November 2022

it is value for money.

Stayed in November 2022

Quiet venue, comfortable bed, friendly service, and delicious and generous breakfast

Stayed in September 2022

poor service at dinner. no soda water or diet cola

nice boutique style, seems to cater for locals rather than tourists

Stayed in July 2022

The shower room is sleek, and water goes out of the shower room . Food is always cold .service slow response

I like the location close to the center area and the price for the stay

Stayed in March 2025