Reviews of Amaris Hotel Bandara Soekarno Hatta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Jl. Husein Sastranegara No.1 Benda, Tangerang , 15125 Tangerang, Indonesia
#55 of 83 hotels in Tangerang
Guests' ChoiceReview Score
Based on 121 hotel reviews
6.6Score breakdown
-
Cleanliness
6.7
-
Comfort
6.7
-
Location
8.0
-
Facilities
6.5
-
Staff
8.3
-
Value for money
7.1
-
Free Wifi
8.0
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: January 30, 2025
Rina
Indonesia2 Reviews7.0“Overall the stay was fine and worth the money”- • Business trip
- • Travelers with friends
- • Smart Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast provided at the padang restaurant next door on the second floor, but no lift provided.
Near airport and provide free shuttle
Stayed in January 2025
-
Reviewed: November 30, 2024
Mariana
Indonesia1 review7.0Good- • Leisure trip
- • Family with young children
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The room isn't soundproof when start to sleeping there is a noisy sound coming from next room. Ammenities lack of handwashing soap
Staff are friendly but forgot to give breakfast voucher
Stayed in November 2024
-
Reviewed: November 21, 2024
Siti
United Kingdom33 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Smart Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
I like because close to the airport
Stayed in November 2024
-
Reviewed: November 7, 2024
Kirsty
Canada8 Reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Solo traveler
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Did not feel very clean Breakfast was not the best - very basic and not many vegetarian options. Maybe there is more if you get there earlier The airport shuttle was not the most organized and efficient. I did make it to the hotel and back to the airport and it is a nice bus but I think ordering a car would have been much faster as I had to wait half an hour for other passengers.
Close to the airport - would only recommend if you have a long layover or a late flight Air conditioning worked They provided some water bottles and a refill station
Stayed in October 2024
-
Reviewed: October 28, 2024
Halimah
Indonesia3 Reviews6.0“Please pick-up on time ,if can not fix time,just tell what’s time driver can pick-up”- • Leisure trip
- • Family with young children
- • Smart Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Pick-up late. Atleast tell if it will be late cause I’ve to waited 1,5 hours to picked me up at airport
Property offered free breakfast&free airport shuttle
Stayed in October 2024
-
Reviewed: October 21, 2024
Laila
Australia5 Reviews7.0“only one receptionist. I have to queue for check in and it's take time. also only 1 trolley , so we have to wait for”- • Leisure trip
- • Family with young children
- • Smart Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
not much breakfast menu & spicy, my daughter can't eat it. other choice is white bread only. when we come for breakfast around 8am not enough plate and cup. we have to wait. also spicy chicken and fruit finish. we wait again.
location close to the airport . friendly staff nice smell in the lobby and good AC
Stayed in October 2024
-
Reviewed: September 21, 2024
Mohamed
Malaysia5 Reviews7.0“Overall facility is average. Staff is friendly.”- • Leisure trip
- • Solo traveler
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Wifi is too slow and most of it disappeared
Bfast just average
Stayed in August 2024
-
Reviewed: July 31, 2024
Sara
Italy90 Reviews18 helpful votes8.0“Good value”- • Leisure trip
- • Couple
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Stains on sheets, very basic
10-15mins from the airport, free shuttle every hour, quick nice breakfast even before 6am, comfy bed and shower, nice staff
Stayed in July 2024
-
Reviewed: July 17, 2024
Haryo
Indonesia4 Reviews1 helpful vote7.0“vakue for money”- • Business trip
- • Solo traveler
- • Smart Queen Room
- • Stayed 1 night
Breakfast is too simple
The towels are clean; the bathroom is ok, the bed is alright, and Breakfast can be improved. The location is ok, although it is not close to the bus stop, close to the airport, and the hotel provides a shuttle van to the airport
Stayed in April 2024
-
Reviewed: June 18, 2024
Mieka
Australia35 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The suttle bus to the airport as a compliment only leave avery 1 hour, not anytime when you need to drop off to the airport.
Location only 5 mnts to the airport, room is clean and quite
Stayed in June 2024
-
Reviewed: May 3, 2024
Manca
Sri Lanka86 Reviews27 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Old and outdated, but enough. Good value for this price. Free airport shuttle.
Stayed in April 2024
-
Reviewed: May 2, 2024
Siti
Netherlands1 review7.0Good- • Couple
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Too noisy and the facilities look like not well maintained
Mear by the airport
Stayed in May 2024
-
Reviewed: April 14, 2024
Marsetyo
Indonesia6 Reviews7.0“The hotel is but need more improvement such as breakfast, pick up”- • Business trip
- • Solo traveler
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The wifi does not work well
The driver should be able to pick up base on call
Stayed in March 2024
-
Reviewed: March 31, 2024
Fahmi
Indonesia62 Reviews10 helpful votes8.0Very Good- • Family with young children
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
They have shuttle bus from and to Airport
Stayed in March 2024
-
Reviewed: February 14, 2024
Hauzi
Malaysia88 Reviews13 helpful votes8.0“I WILL COME AGAIN BECAUSE OF ITS LOCATION”- • Leisure trip
- • Family with young children
- • Smart Queen Room
- • Stayed 1 night
Breakfast food is of very limited variety and dressing for the bread could be improve. Staf are are more concern with their hand phone than giving attention to hotel guest have their breakfast. Room is underlighted and abit too small.
Hotel is at good location for transit passanger to the Sukarno-Hatta Airport. Transportation is easily available and short waiting time. Staff are all of good personality and are very friendly and courteous to guests
Stayed in February 2024
-
Reviewed: January 8, 2024
Andrei
Romania5 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Smart Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The food not good at all plus the staff from kitchen playing on the phone ignoring you all the time
Stayed in January 2024
-
Reviewed: December 13, 2023
Andreas
Indonesia6 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Smart Twin Room
- • Stayed 1 night
Good room location and convenience to the airport, shuttle provided for guests
Stayed in September 2023
-
Reviewed: December 7, 2023
Indra
Indonesia10 Reviews8.0Very Good- • Business trip
- • Group
- • Smart Twin Room
- • Stayed 1 night
Free shuttle to the airport every hours
Stayed in November 2023
-
Reviewed: October 12, 2023
Dian
United Arab Emirates37 Reviews3 helpful votes7.0“Near by Airport soekarno Hatta.”- • Business trip
- • Family with young children
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
No refrigerator inside room
Location near by Airport
Stayed in October 2023
-
Reviewed: September 29, 2023
Vin
Indonesia12 Reviews4 helpful votes7.0“The hotel need to improve the breakfast facility”- • Leisure trip
- • Family with young children
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The shower is not good enough, need to adjust the water outcome. Breakfast was disappointed, all the cutlery was wet.
The room is quite well and the bed is comfortable.
Stayed in September 2023
-
Reviewed: September 22, 2023
Mohamad
Malaysia38 Reviews3 helpful votes7.0“Amaris Terlaris”- • Leisure trip
- • Solo traveler
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Cleanliness can be improved in near future. Bedsheet is faded and stained. Towel is faded and yellowish greyish. Luckily no awkward odour. The building is adjacent to a highway and the room wasn’t noise proof or sound proof. Not walkable from airport.
The consideration to provide/serve pastries and hot beverage as breakfast for those guests with early morning flight. The free airport shuttle (to airport) is punctual. Good stay for the purpose of flight transition only or one day tour in Jakarta.
Stayed in September 2023
-
Reviewed: August 15, 2023
Wahyudi
Indonesia3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The room
The staff and aiport driver is very nice person
Stayed in August 2023
-
Reviewed: July 28, 2023
Mohd
Malaysia7 Reviews6.0“satisfactory”- • Leisure trip
- • Solo traveler
- • Smart Twin Room
- • Stayed 4 nights
improved on noodle
i dont qiute like the breakfast.not my taste
Stayed in July 2023
-
Reviewed: July 18, 2023
Alice
United Kingdom18 Reviews12 helpful votes6.0“One night stay between flights, very basic.”- • Leisure trip
- • Couple
- • Smart Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Advertised from airport transfer pick up but made this impossible to access. No response to multiple emails and booking messages attempting arrange the pick up prior to travelling. Arrived the airport hoping to find a hotel representative driver but there was nobody there. We had no choice but to pay 200k for a taxi to the hotel. When we arrived and explained this to the receptionist, he pointed to the WhatsApp number on the wall behind him (which is not published anywhere else). So basically if you are coming from abroad, and don’t have their private WhatsApp transfer number, you cannot access the ‘free’ pick up.
Close to airport and free efficient drop off from hotel back to airport.
Stayed in June 2023
Guests also reviewed these properties:
-
Indy HostelIndianapolis, US
-
Residence Inn Houston Medical Center / NRG ParkHouston, US
-
Armadale Guest HouseInverness, UK
-
Museumpark ApartmentsRotterdam, Netherlands
-
Hotel Stadt PüttlingenPüttlingen, Germany
-
B&B Del BorgoCittadella, Italy
-
Saint Thomas Residences Penthouse Ikar 241Duni, Bulgaria
-
Dolce Vita Luxury SuitesBelgrade, Serbia
