Jl. Kartika Plaza, Gang Puspa Ayu No. 99, 80361 Kuta, Indonesia
#4 of 191 hotels in Kuta
Guests' ChoiceBased on 4124 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.3
Staff
9.7
Value for money
9.1
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 4, 2025
David
United StatesLocation close to discovery mall was ok.
Excellent staff customer service, high quality restaurant food, nice comfortable room and nice relaxing pool.
Stayed in March 2025
Reviewed: April 3, 2025
Mark
New ZealandJust a great place to go and you can chill out or go for walk to main kuta
Stayed in April 2025
Reviewed: April 3, 2025
Martin
United Arab EmiratesFrom your first contact with Amnaya it is clear that this is a well managed hotell. Clear communication and responsive interaction on questions or requirements. Great rooms, food and service. Everything you could ask for from a 4-5 star hotell and easily the best one of the 6 hotells we stayed at during our Bali trip.
Stayed in April 2025
Reviewed: April 3, 2025
Shahr
AustraliaA lot of noise, disturbances and cleanliness of the facility. We stayed here a year ago but compared to then and now, things have worn off a lot, it looks not very neat anymore but anyways, the staff have been amazing.
The staff are wonderful and very helpful, although the rooms did not meet our expectation, we wanted to stay 4 days in one place for the peace of mind and booked something off the main road for quite and relaxing experience. Did not have good sleep or the peace of mind, but the staff went far way to make sure we feel comfortable.
Stayed in March 2025
Reviewed: April 3, 2025
Susan
MalaysiaOur second time staying here. Staffs is friendly and helpful. Room is spacious and clean. There is no bad smell in the bathroom. The pressure of shower water is good. Breakfast is Ala carte but very filling. Fruits, fresh juice , entree, selection of bread, main course and hot drink. Thank you chef preparing soto for our breakfast on the last day of our stay. All the staff at the restaurant is very nice too. Location is little tuck away from the main road but easy access. We always get our little treat from the ice cream stall at the road entrance when walk back to the hotel, try them out!
Stayed in April 2025
Reviewed: April 3, 2025
Juju
MalaysiaAmazing resort and service here is execellent. Thank you so much for free upgrading my room to Amnaya suite. The biggest room in the resort. The breakfast here is awesome. The price is worthy. Will definitely come back again to stay here.
Stayed in April 2025
Reviewed: April 3, 2025
Ewa
AustraliaThis stay was a lovely 24 hrs break in Kuta. I stayed with my 14 yo son so we were so happy to find out that a great aqua park Water Bomb is just next door. We loved the a la cart breakfast, the pool, the gym, the design of rooms and lobby. It’s super clean, quiet and feels luxurious. I’d love to be back and I think I will be. It is v close to the airport so lovely upon arrival or departure from Bali.
Stayed in April 2025
Reviewed: April 2, 2025
Nico
South AfricaNo complaints at all
Staff were very friendly and helpful, room was beautiful and clean and comfortable, food in restaurant was delicious and good value for money.
Stayed in March 2025
Reviewed: April 1, 2025
Sonia
AustraliaThe staff was incredibly friendly and helpful during our stay . It was my birthday and a got a surprise cake and a towel art in my room . The room was very clean and comfortable. The breakfast was delicious and as usual the dragon magic always steals my heart . We always stay at Amnaya when visiting Bali . Loved our stay and will keep coming back .
Stayed in March 2025
Reviewed: April 1, 2025
Remy
LuxembourgPande ,very good roomcleaner, 👍👍👍
Stayed in March 2025
Reviewed: April 1, 2025
Cboy24
AustraliaGreat staff, nice hotel, nice location. Just across the road of the Discovery Mall. I'm fairly happy with. Just an unexpected very high laundry cost which was a shock. Other than that, it great.
Stayed in March 2025
Reviewed: March 31, 2025
Travel
TurkeyRestaurant for Breakfast and dinner was outside and very hot.
Stayed in March 2025
Reviewed: March 30, 2025
Allison
United StatesI love the kindness of the staff! And the location was perfect for my purposes. Close to the airport but you don’t feel like you’re close to the airport. And the spa was wonderful!
Stayed in March 2025
Reviewed: March 30, 2025
Lisa
AustraliaComfortable beds and pillows, the breakfast is amazing, loved our stay here.
Stayed in March 2025
Reviewed: March 30, 2025
Margaret
AustraliaNothing
Everything Rooms were spacious and very clean Staff were exceptional, friendly,polite, very helpful and responsive Access to pool and restaurant was great Location was convenient, being set off from the main road, location was quiet and tranquil Attention to detail was high
Stayed in March 2025
Reviewed: March 29, 2025
Bryan
United StatesBeautiful resort with very friendly staff. Amazing spa on site as well. Had an amazing massage and was just a couple doors down from our room.
Stayed in March 2025
Reviewed: March 29, 2025
Prakash
United KingdomStaff were excellent. Had a very comfortable stay, very clean.
Stayed in March 2025
Reviewed: March 29, 2025
Melissa
AustraliaThe staff were so friendly, the room was nice. A bit disappointed we didn't get a bath for the money but the experience was lovely. I personally didn't swim in the pool as I didn't feel comfortable being exposed to diners and people arriving. We liked the restaurant. The food was yummy. The chef consistently overcooks chicken to the point it becomes very dry and was inedible even with a drink on hand. The soft shell crab was delicious. Beware of scammers nearby. "KARMA" scammers. The toilet in the room is a bit close to the bed for my liking and the wall is just frosted glass.
Stayed in February 2025
Reviewed: March 29, 2025
Jacqueline
AustraliaGood size clean room Good breakfast Great staff
Stayed in March 2025
Reviewed: March 28, 2025
Aaron
AustraliaNot having 24 hr laundry option even if it meant doing it myself Loved the room Loved the customer service
Stayed in March 2025
Reviewed: March 27, 2025
Robert
AustraliaGreat and clean hotel. Located very close to the beach and off the Main Street. Rooms very comfortable and large.
Stayed in March 2025
Reviewed: March 27, 2025
Patrick
CanadaFlawless facilities, amazing staff, and fantastic food! Great experience, will certainly consider returning in the future. Special shout out to Odi who went above and beyond in making my stay special!
Stayed in March 2025
Reviewed: March 27, 2025
Zeneth
South AfricaLove the traditional touch , close to proximity
Stayed in March 2025
Reviewed: March 26, 2025
Lukasz
PolandThe only thing I didn't like about my stay was the air condition in my room located right over our bed, so we could either turn it off or sleep feeling cold air on our heads :(
Located in the heart of Kuta but on a quiet street, far away from the noise and close to the airport. Very nice and helpful staff. Great breakfast with fantastic coffee.
Stayed in February 2025
Na Jomtien, Thailand
Tux, Austria
Paralia Agias Foteinis, Greece
Weligama, Sri Lanka
Çeşme, Turkey
Castel di Tora, Italy
Sitges, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content