Great location with beautiful beach and friendly staff.

Stayed in April 2025

The hot tub was a little dirty, perhaps the property could consider putting some covers on it when not in use. There were some noises coming from adjacent units or outside during the night. There was a mosquito in the bedroom, although understandable due to proximity to the forest but there are little sachets of mosquito repellant lotions provided in the rooms.

Proximity to a private beach was good. The family suite was spacious and comfortable. There is buggy service provided to other Banyan Group resorts within the property.

Stayed in March 2025

Please update the facility list in booking.com. I was told there isn't Archery and bowling.

Stayed in March 2025

Beautiful location right on the beach. We had been here back in 2018 and wanted to visit again.

Stayed in February 2025

Room can be better - the ventilation in the toilet was a bit noisy. Other than that, no issue.

It is our second time there after many years. We loved the hospitality. Staff were so lovely & caring. Really well taken care by them. Love that I can chill in the resort & enjoy the beach. It was peaceful. Love the awesome view. Met my kind of holiday. They even decorated my room & offered me a cake for my birthday. Felt so good celebrating my birthday there. Special shout out to Ari & his counterpart who decorated my room on 1st Feb. Thank you for the wonderful service.

Stayed in February 2025

Breakfast spread was good in terms of wide variety of dishes and bread. Fruits were sweet and fresh

Stayed in January 2025

The rooms could’ve been a little bigger for the price being paid. This is Bintan, not Boston. If you’re paying 200$ for a room, you should get a decent sized room. The real estate business is really squeezing it hard nowadays.

The staff are absolutely the best thing about this property. Their promptness and service really make up for the size of the rooms. Outstanding location and some amazing restaurants throughout.

Stayed in February 2025

Nothing

Great location

Stayed in January 2025

Food prices in all restaurants are equal to Singapore prices.

Beautiful and clean beach, amazing and very friendly staff (thanks Pancha and Elvaretta). Spa procedures were fantastic. A great location for an easy, relaxing escape from Singapore.

Stayed in December 2024

No water sports activities

Rooms are spacious

Stayed in December 2024

Very beautiful beach with excellent view and less crowded. Very enjoyable. Very friendly staff - Andi and Azim.

Stayed in November 2024

I suggest that being on the beach they offer some water equipment free of charge. Perhaps a slightly bigger gym.

I was there for a calm, relaxing stay. Loved the staff and their service, the spa, beach access, and peace and quiet.

Stayed in October 2024

What to say? Specially thanks to Wiwik and Johnson for their kindness and always smiling

Stayed in September 2024

Thanks to all staff, our stay was really confortable. Breakfast was much better than we expected.

Stayed in September 2024

Breakfast weak,needs to be more expanded,coffe machines were naff,no milk available,but again staff were amazing

Beautiful location,staggeringly good staff,great room,stunning beach

Stayed in September 2024

Nothing

Location

Stayed in August 2024

Facilities limited, food choices are limited

Staff was really nice

Stayed in September 2024

Swimming pool area is a bit dated / tired. The rooms are being updated gradually and hopefully this gets extended to the other areas. Clean and tidy just a little dated.

Convenient for spa, multiple great restaurants, golf, cycling, beach, running, walking, etc. The breakfast is great and some fantastic options for dinner. For a couple it is a more relaxed experience than the other option on-site (Casia) & less pricey than the Banyan Tree which are both part of the same extended property. Staff are superb & friendly / helpful.

Stayed in August 2024

Friendly staff and excellent services.

Stayed in July 2024

Nothing

Family room was spacious with a beach outlook, buffet breakfast had a good choice of food and an excellent buffet BBQ dinner. Large swimming pool and a peaceful beach.

Stayed in June 2024

Limited choice of restaurants

Clean environment, friendly and helpful staff.

Stayed in May 2024

A bit old - they shld invest into renovating the rooms. Also the family suite is just one floor with 2 rooms & the size was smaller than expected. Pictures are misleading with 2 floors shown.

Dated property that could use some reno. Property is shared with Banyan Tree resort & Cassia. So there are big pools and several restaurants to eat from.

Stayed in April 2024

Lovely location , friendly and helpful staff , the room was cleaned and tidied to a high standard The On beach bar and restaurant had a great view , excellent food and drink .

Stayed in April 2024

all the cups and utensils are not clean

nice view from the room and very friendly staff

Stayed in April 2024