Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Bali hotel reviews
  4. Sanur hotel reviews
  5. Reviews of ARTOTEL Sanur Bali

Reviews of ARTOTEL Sanur Bali This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jl. Kusuma Sari No.1, 80277 Sanur, Indonesia

#20 of 104 hotels in Sanur

Guests' Choice

Review Score

Based on 747 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.8

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 30, 2025

    9.0
    Great location for Nyepi with a birds eye view
    • Leisure trip
    • Solo traveler
    • Double Studio 30
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location for Nyepi. It's about 30m away from the junction. See my pics and you can see the hotel in the background. You can clearly see the balconies of the hotel in the pic! The first pic is taken at night from my balcony, almost all darkness. That's Nyepi night for you. Really surreal and worth seeing. The third pic is taken from the same balcony in the morning. It's also different when viewing from above as opposed to ground level. The open concept will appeal to those who do not like a quiet hotel. It's ok for me, but would have preferred it to be quieter during Nyepi. Some locals across the street was talking loudly which again, spoils the mood. My friend stayed on level 1 and had no smart TV in the room. I was on level 3 and had smart TV.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Studio 30
    • Stayed 1 night
    • Submitted from a mobile device

    We loved Artotel Sanur. The rooms are a good size, clean with fluffy white towels. Great staff, good breakfast, & located close to the beach, restaurants & shopping. As expats living in Bali, this will be our go-to hotel in Sanur. Thank you for a wonderful stay.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    9.0
    Loved it
    • Leisure trip
    • Couple
    • Double Studio 40
    • Stayed 4 nights

    The hot pool, with no shade

    The room, food, aircon

    Stayed in March 2025

  • Reviewed: March 20, 2025

    8.0
    The Artistic Hotel by the Beach
    • Leisure trip
    • Family with young children
    • Double Studio 30
    • Stayed 1 night
    • Submitted from a mobile device

    The room is not soundproof enough, especially when they put you near the metal stairs. I am pessimist about the cleanliness of the artistic furniture and surroundings, hope they know how to clean it. I think you need to change or redesign your restaurant’s roof, as it is very noisy when raining and also leaking everywhere. The variety of the breakfast could be improved more.

    The artistic design, big infinity swimming pool, their non wooden baby cot, the location near by the beach.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Studio 30
    • Stayed 2 nights
    • Submitted from a mobile device

    The doors don't block out much noise. Very little gluten free options for breakfast despite asking in advance (was told they'd be able to cater) and discussing with the receptionist when we arrived. The first morning we were there the kitchen staff had no idea about needing to have gluten free food available.

    The air conditioning was incredible and much needed to combat the heat outside. The staff were friendly and happy to help. The kitchen staff were super lovely and went through every dish with me and stated whether it was gluten-free or not. They made gluten-free bread for me on our second morning, which was incredibly tasty.

    Stayed in March 2025

  • Reviewed: March 18, 2025

    9.0
    Comfortable Clean Location
    • Leisure trip
    • Family with young children
    • Double Studio 30
    • Stayed 3 nights
    • Submitted from a mobile device

    Cost of bottled water was triple price of shops and half the size, had to buy English breakfast tea.

    The staff, very friendly, cleanliness, location

    Stayed in March 2025

  • Reviewed: March 18, 2025

    9.0
    great, funky fun location with great staff and excellent facilities
    • Leisure trip
    • Couple
    • Double Studio 30
    • Stayed 3 nights

    nothing cone to mind.

    Beautiful but casual environment, great staff, excellent location. Generally, a great fun surprise.

    Stayed in February 2025

  • Reviewed: March 15, 2025

    8.0
    Another great stay!
    • Leisure trip
    • Couple
    • Double Studio 30
    • Stayed 5 nights

    It would be great to have a spot to sit on the balcony and to have a kettle for making tea in the room. Although the hotel offers two complimentary water bottles (500ml) a day, this is not sufficient for making coffee/tea, drinking and using in the bathroom. It would be great if two extra bottles are provided for the bathroom for, e.g., brushing your teeth, since the tap water is not potable.

    This was our third stay at Artotel Sanur, and we keep coming back for a reason. It is great value for money. The rooms are spacious and very clean. The breakfast buffet is great and Lidah Lokal is a lovely restaurant to have dinner at and to sit for breakfast. The rooftop pool and bar are the perfect place to chill and to hide out for the bouts of rain in the rainy season. The spa is great, especially the massages by Novi and Trisha. The staff is the best, upon arrival, most remembered us from the past years. A special shoutout to Dita, Nova, Erik, Perdi and Benji for having great service and conversation.

    Stayed in February 2025

  • Reviewed: March 8, 2025

    10
    We were impressed with the hotel, its services, restaurant, and most importantly all the staffs.
    • Leisure trip
    • Group
    • Twin Studio 30
    • Stayed 3 nights
    • Submitted from a mobile device

    Can’t think off any.

    During our stay at ARTOTEL Sanur Bali, we had delightful breakfast everyday with diverse selection of food. The friendly restaurant staffs were attentive and quick to accommodate our requests. Restaurant was clean, spacious with option to sit outside, creating a warm and inviting atmosphere. The restaurant serves breakfast, lunch, and dinner everyday.

    Stayed in March 2025

  • Reviewed: March 8, 2025

    10
    It was so comfortable, breakfast was great to start the day, easy walk to the beach, near Massimo and ice cream!
    • Leisure trip
    • Family with young children
    • Twin Studio 30
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very accessible

    Stayed in March 2025

  • Reviewed: March 4, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Studio 30
    • Stayed 1 night
    • Submitted from a mobile device

    Spotlessly clean and friendly staff , this is probably one of the best hotels in Bali . Rooftop infinity pool is beautiful

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Studio 30
    • Stayed 5 nights
    • Submitted from a mobile device

    Great staff, during our stay every one was friendly and very polite to us. Generous breakfast, good location, walk distance to the beach promenade.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Studio 30
    • Stayed 6 nights
    • Submitted from a mobile device

    Very friendly and helpful staff, clean, nice, interesting interior, good location, very nice pool, restaurant with good food. Went there with our 5-year old.

    Stayed in February 2025

  • Reviewed: February 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Studio 30
    • Stayed 11 nights
    • Submitted from a mobile device

    Breakfast was great. Would have been better to be able to make our own coffee. Staff was amazing and always there to help ! There was always a bit of noise from the top floor bar until late but didn't bother too much ! Overall excellent hotel, excellent location and will hopefully be back again 😀

    Stayed in February 2025

  • Reviewed: February 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Studio 30
    • Stayed 5 nights
    • Submitted from a mobile device

    The music selecion for swimming pool and restaurant had heavy bass sound which resonatesd in the room in every second (Luckily, the receptionist was great and helpful on the noise issue I raised, he changed room soon for me for the rest of stay.) Arthotel will benefit from either changing the song selection to a lighter one Or implementing more sound-proof hardwares.

    ▶ Staff were very polite and warm, always greeting everytime I met them. ▶ Room very clean. Bed is comfortable. There is a rack on the balcony for hanging clothes. There is little wooden structure inside the room hence no mold smell which is great. Kettle is available upon request. The breakfast and swimming pool are nice. Roof top view is great!! ▶ Can refill 2 water bottles a day ▶ Beach is 3 minutes walk!! A convenient store & money changer within 1-min walk. ▶ Most of the receptionist were very helpful. ▶ Bring your own tooth brush and paste. Bring your own slippers if you are not used to flip flops.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Most of the staffs are very welcome the guests, especially Gu
    • Leisure trip
    • Family with young children
    • Twin Studio 30
    • Stayed 3 nights

    This is really a nice hotel with excellent service. The hotel is located within quick walking distance to the beach, and surrounded by many shops and restaurants. We had a really warm welcome, room is extremely clean and is incredibly comfortable. Gorgeous swimming pool. Most of the staff are absolutely fantastic! Jaya, Gunggus, Uca, Wahyu and Azhar are amazing, so helpful and super friendly. Lovely breakfast buffet, and we strongly recommend the place and would definitely stay here again in our next visit to Bali.

    Stayed in February 2025

  • Reviewed: February 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Studio 30
    • Stayed 1 night
    • Submitted from a mobile device

    Nice staff, they let us check out later. Good location, rooms have all thatbis needed.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    8.0
    Good hotel, value for money.
    • Couple
    • Double Studio 40
    • Stayed 3 nights
    • Submitted from a mobile device

    We had noting to complain about.

    The hotel fully meets our expectations. The room was modern, well maintained and up to standard (we had a 40m2 room). The staff is friendly and professional and service oriented. Breakfast is great, especially the pastries are far above average presented at a buffet breakfast in other hotels. We every now and then have to be in the area either when traveling by plane or when to arrange practical things in or around Denpasar. We then often stay a few nights in Sanur. I predict we will stay at this place one or more of the next times too.

    Stayed in February 2025

  • Reviewed: February 14, 2025

    10
    Beautiful, central, clean accommodation with a fabulous rooftop pool
    • Leisure trip
    • Couple
    • Double Studio 40
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Stunning timber architecture, with beautiful artwork in the rooms. Great food & lovely staff. Would definitely return

    Stayed in December 2024

  • Reviewed: February 13, 2025

    9.0
    Excellent place to stay at great value for money.
    • Leisure trip
    • Couple
    • Double Studio 30
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel doesn’t have great views.

    Service was excellent, staff were very helpful and friendly. Location is very central with easy access to the beach and local bars, beach clubs and restaurants. Quality of breakfast and food generally was excellent.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    9.0
    Brilliant!
    • Leisure trip
    • Solo traveler
    • Double Studio 30
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Loved everything about this place - staff were friendly and attentive . FOOD was excellent.. OVERALL- excellent

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Fantastic location, value and service. Already booked to stay again!
    • Business trip
    • Solo traveler
    • Double Studio 30
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great rooftop pool and bar with special thanks to Azhar, Eni, Erik and Dita for their great service. Rooms are spacious, modern and spotlessly clean with comfortable beds. The buffet breakfast choice is great and the location is good too.

    Stayed in February 2025

  • Reviewed: February 8, 2025

    9.0
    Great location good value of money
    • Leisure trip
    • Family with young children
    • Twin Studio 30
    • Stayed 1 night
    • Submitted from a mobile device

    Great location, comfy beds and pillows, spacious and clean rooms… bfast was okay.. but everything is perfect..

    Stayed in February 2025

  • Reviewed: January 29, 2025

    8.0
    Good. Great location , comfortable room. Heading back in a week.
    • Leisure trip
    • Solo traveler
    • Double Studio 40
    • Stayed 5 nights

    WC has only side flush and no hose to flush. All the toilets should be updated. TV did not have internet connection.

    Location, front desk support, general staff, roof top pool, breakfast, bed

    Stayed in January 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!